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All properties in Natales, Chile
1 room, 2 adults

Hotel Aquaterra

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Rollaway/extra beds (free)
  • Dry cleaning/laundry service
Manuel Bulnes 299, Natales, 6160000, 6160000, Chile

3-star hotel in Natales
  • Free buffet breakfast and free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Rollaway/extra beds (free)
    • Dry cleaning/laundry service

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Charming hotel with several guest rooms. Overall environment has the friendly appeal of a…Mar 8, 2019
  • Rooms were clean and the bed was nice. Would stay again.Feb 6, 2019

Hotel Aquaterra

  • Standard Double Room, 1 Double Bed
  • Standard Twin Room, 2 Twin Beds
  • Standard Triple Room, 3 Twin Beds

What’s around Hotel Aquaterra


  • Museo Histórico - 1 min walk
  • Puerto Natales Casino - 3 min walk
  • Plaza de Armas - 4 min walk
  • Costanera - 6 min walk
  • Mirador Cerro Dorotea - 16 min walk
  • Cerro Dorotea - 14.7 mi / 23.6 km
  • Mylodon Cave Natural Monument - 15.9 mi / 25.6 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive

At a glance

Key facts

Hotel size

  • This hotel has 12 rooms


  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No onsite parking

  • Free offsite parking nearby

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Coffee shop/café
Working away
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Stay connected
  • Free WiFi
  • Daily housekeeping

Hotel Aquaterra’s small print

Also known as

  • Hotel Aquaterra Natales
  • Aquaterra Natales
  • Hotel Aquaterra Hotel
  • Hotel Aquaterra Natales
  • Hotel Aquaterra Hotel Natales


This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Aquaterra

  • Does Hotel Aquaterra offer free cancellation for a full refund?
    Yes, Hotel Aquaterra does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Aquaterra?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Aquaterra?
    No, unfortunately, but there's free parking nearby.
  • Are pets allowed at Hotel Aquaterra?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Aquaterra?
    You can check in from 2 PM - midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Hotel Aquaterra?
    Yes. Nearby restaurants include Angelica's Restaurant (3-min walk), Aldea Restaurant (3-min walk), and Amerindia (4-min walk).
  • Is there an onsite casino at Hotel Aquaterra?
    No, this hotel doesn't have a casino, but Puerto Natales Casino (3-min walk) is nearby.

Recent reviews

Exceptional 9.4 From 10 reviews

Very good 8.0
The staff are nice and they are able to arrange early breakfast for us.
us2 night trip
Exceptional 10.0
Excellent Visit to Valparaíso!
We really enjoyed our stay here, and would definitely encourage others to come here as well. The service was easily the best feature of the hotel. They booked our transport to and from the airport and verified it before each day of travel. The day we left, it was too early for breakfast. We didn’t ask for it, the staff just left breakfast in our room the night before. We wanted to go to a restaurant in the port neighborhood and weren’t aware that there were protests (with tear gas) going on in that area, so the folks at the front desk shared what was happening and helpfully suggested a few other places. The area where the hotel is is very tranquil - a lot of tourists, lots of restaurants, and lots of bars. The room itself was also very nice. It was very spacious, the air conditioning was excellent, the bed was comfortable, and the bathroom had everything you would need. I would absolutely stay here again, and would recommend it to anyone I knew coming to Valparaíso.
us3 night romance trip
Exceptional 10.0
Great place!
Didn't look so impressive on the outside but one of the nicest places we stayed on our 3 week trip. Very clean, comfortable, good breakfast, good help from counter.
ROYAL, us1 night romance trip
Exceptional 10.0
Acogedor y bien ubicado
Hotel bonito, acogedor y con instalaciones en impecable estado. El desayuno muy bueno y la recepción siempre atenta. Además ubicado en una buena zona de puerto natales, cerca del casino, costanera y restaurants.
Fabrizio, es2 night family trip
Exceptional 10.0
El lugar es muy limpio, cómodo, la atencion es muy buena, tienen servicio de restaurante!
mx1 night trip
Very good 8.0
Ótimo custo-benefício
Ótimo custo-benefício, hotel simples, limpo, confortável e bem localizado.. tem um bom bistrô no hotel
Margareth, br4 night romance trip
Exceptional 10.0
Aconchego e simpatia.
Localizado ao lado do Museu Histórico, numa das ruas principais da cidade, é um hotel simples, mas muito aconchegante e tem um charme todo especial. As paredes são revestidas em madeira clarinha, os detalhes de decoração muito bem cuidados. O quarto é bastante grande e confortável e o café da manhã não tem grandes variedades, mas é bem servido e mais que suficiente. Há um bistrô anexo que serve drinks e também lanches e refeições. Não tem um menu extenso, mas os pratos servidos têm o melhor tempero que comi em Puerto Natales. Imbatível, mesmo em comparação com os restaurantes "renomados" da cidade. O atendimento é gentil, cordial e muito simpático, por parte de todos os funcionários do hotel. Não medem esforços para agradar o hóspede. O ambiente é super agradável, todos se sentem à vontade, como se em sua própria casa. Ponto negativo, é o banheiro muito pequeno e o chuveiro, dentro da banheira, com cortina de plástico por dentro e tecido por fora, um pouco antiquado. Mas este parece ser o caso da maioria dos hotéis chilenos. Incomoda um pouco, mas nada que interfira com a estadia.
Vera Alice, br3 night trip
Exceptional 10.0
us1 night trip

Hotel Aquaterra