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Waterplace Residence

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Overview of Waterplace Residence

Entire apartment

Waterplace Residence

3.0 star property
3-star apartment in Surabaya with outdoor pool and indoor pool

6 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Kitchenette
  • Free parking
  • Air conditioning
  • Lounge area
  • Separate bedrooms
Map
Jalan Pakuwon Indah, No. 3-5, Lontar Timur, Surabaya, 60213
Main amenities
  • 10 apartments
  • Indoor pool and outdoor pool
  • Fitness centre
  • Children's pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children's pool
  • Kitchenette
  • Private bathroom
  • Separate bedroom
  • Separate dining area
  • Living room

Room options

About this area

What's nearby

  • Pakuwon Mall - 2 min drive
  • Tunjungan Plaza - 12 min drive

Getting around

  • Surabaya (SUB-Juanda) - 41 min drive
  • Tandes Station - 25 min drive
  • Surabaya Pasar Turi Station - 27 min drive
  • Surabaya Gubeng Station - 33 min drive

Restaurants

  • Toby's Estate - 5 min walk
  • Swikee Purwodadi "Gris - 5 min walk
  • Nasi BeBek Pak Janggut - 3 min walk
  • Pakuwon Trade Centre, Surabaya - 5 min walk
  • Tom Sushi - 7 min walk
Map

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Waterplace Residence

Enjoy your visit to Surabaya with a stay at Waterplace Residence. Guests can visit the fitness centre for a workout, or splash around at the outdoor pool or indoor pool. Apartments feature kitchenettes and balconies or patios. The nearby shopping and walkable location get great marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from noon until anytime
  • Minimum check-in age – 15
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to U-Nit Rental Apartment Tokan C5 Waterplace
  • Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • Outdoor pool
  • Indoor pool

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Kitchenette

  • Fridge
  • Stovetop
  • Cookware/dishes/utensils

Bathrooms

  • Shower

Living spaces

  • Living room
  • Dining room

Outdoor areas

  • Terrace
  • Balcony or patio

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

Services and conveniences

  • No housekeeping
  • 24-hour front desk

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector
  • Fire extinguisher

General

  • 10 rooms

Fees & policies

Refundable deposits

  • Deposit: IDR 500000.0 per stay

Optional extras

  • Credit card charges are subject to an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector and a fire extinguisher on site.
This property accepts credit cards.

Also known as

Waterplace Residence Apartment Surabaya
Waterplace Residence Apartment
Waterplace Residence Surabaya
Waterplace Residence Surabaya
Waterplace Residence Apartment
Waterplace Residence Apartment Surabaya

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Waterplace Residence?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Waterplace Residence?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Waterplace Residence?
Sorry, pets aren't allowed.
Is parking offered on site at Waterplace Residence?
Yes, there's free self parking.
What are the check-in and check-out times at Waterplace Residence?
You can check in from noon - anytime. Check-out time is 1 PM. Contactless social distancing and check-out are available.
What is there to do at Waterplace Residence and nearby?
Waterplace Residence has an outdoor pool and a fitness centre.
Does Waterplace Residence have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and cookware.
Does Waterplace Residence have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around Waterplace Residence like?
Waterplace Residence is a short 8-minute walk from Pakuwon Mall and 5 minutes' walk from Pakuwon Trade Center. Travellers say that the local area is very walkable perfect for shopping.

Reviews

5.6

5.7/10

Cleanliness

5.3/10

Staff & service

4.7/10

Property conditions & facilities

Reviews

2/10 Poor

Fuad, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Brice, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Worst stay
Call reception, call them many time but no answer only responded via sms. She cant speak English it hard to understand. No proper instructuon on check in and usage. ALL electrical circuit breakers were turn OFF. Luckily I am an electrical guy that dare to turn ON by myself. Room condition is worst l, lack of maintenance, so run down to call luxury apartment, kitchenette and pantryi items conditions are unusable, no gas, no electrical connection, water kettle so dirty, not usable even to boil hot water. Toilet smell like sewage, toiletries and towels are not provide. Please bring you own if intend to book this room. Will NEVER book here again.
Peng Cheau Patrick, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The property is within walking distance to Pakuwon Trade Centre (PTC) which is connected to other Super malls. A very convenient place to relax and enjoy other activities in the evening. Access to the property is via microchip card key and it is 24-hrs security guarded.
Robin, 4-night trip
Verified Expedia guest review

8/10 Very good

fasilitas lengkap sehingga memudahkan untuk memasak, mencuci pakaian. ada free acces ke pool and gym and dekat lokasi mall sehingga mudah untuk memenuhi kebutuhan sehari-hari.
Jimmy Togar, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

سيئة جدا
Abdulwahab, 14-night family trip
Verified Hotels.com guest review