Hacienda Morelos Beach Front Hotel

Photo gallery for Hacienda Morelos Beach Front Hotel

Primary image
On the beach
Outdoor pool
Outdoor pool
Balcony

Overview of Hacienda Morelos Beach Front Hotel

Hacienda Morelos Beach Front Hotel

3.0 star property
Puerto Morelos beachfront hotel with outdoor pool and restaurant

8.0/10 Very good

462 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • 24/7 front desk
Map
Av Rafael E Melgar Lote 5, Puerto Morelos, QROO, 77580
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Free self parking
  • Outdoor swimming pools
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Maroma Beach - 28 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive
  • Cozumel Intl. Airport (CZM) - 23.4 miles/37.6 km
  • Airport shuttle (surcharge)

About this property

Hacienda Morelos Beach Front Hotel

A great choice for a stay in Puerto Morelos, Hacienda Morelos Beach Front Hotel features an airport shuttle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Coyote Apache, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a terrace. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

What to do

  • On the beach

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Accessibility

  • Wheelchair-accessible parking
  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Coyote Apache - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Also known as

Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Puerto Morelos
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front Hotel Hotel
Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Hotel Hotel Puerto Morelos

Frequently asked questions

Overall score and ratings

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Good

Marcel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

KRISTA, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eleanor, 2-night trip
Verified Hotels.com guest review

6/10 Good

The hotel has a great beachfront location. The pool area is lovely. My first night I stayed in the right side room block (if you are looking out to sea) and my room backed onto a party bar that plays really loud music until past 1am - grim! If you stay make sure you are in the left hand block
Daniel, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Many things were great. I felt safe staying there alone. Safe parking. Staff friendliness, accommodation and availability. Walk to everything. Ocean front, steps to the beach, excellent beach amenities. Restaurant on site. Others just a walk away. Covid testing steps from the door. Easy check in and out. Clean. Walk to the market in 2 minutes. Scuba, snorkel instruction and adventures on site with Delfin whom we have used for our excursions for years. All in all would stay again. The only down side for me was the exact room I was given. The front door was on the parking lot on the south side. The hotel has a Southside on the northside. I’m assuming the northside would be much quieter than the southside. The southside is across the street from a very loud bar that plays very obnoxious sound track, very loudly until 11 PM or 1 AM. VERY LOUD. Full 80s is the club. My room was also directly off the pool. My balcony was centered on the pool. therefore I couldn’t keep my curtains open because I would literally have family staring in my room all day. I could hear children screaming and splashing all day and then as soon as the pool hours were over the entertainment at the restaurant would start up and then as soon as that was done the bar would start up. So I had constant noise. I would hear deliveries being made for the kitchen. So trucks backing up with the beeping. I could hear the restaurants kitchen blenders running. I could hear scuba instruction. Just very loud on main floor.
Jennifer Erin, 6-night trip
Verified Expedia guest review

8/10 Very good

Old hotel, basic accomodation, but clean. No microwave, mini fridge, hair dryer (but was able to get one at the desk) but a terrific grocery store right across the street. Nice pool and right on the ocean. Great dive shop on the property. Easy walk to many restaurants. Excellent customer service and support.
Deborah, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Right on the water
Ruben, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Pros - The room was nice and spacious and the views are gorgeous! Lovely pool and beach front with sun loungers. diving and snorkelling company next to the pool which is very convenient. It is close to everything and very convenient. For our stay as a base for beach time and snorkelling it was perfect. Cons - The only problem we had was the noise from the bar across the street that played EXTREMELY loud music till late but it did not ruin our experience. The desk staff were mostly helpful if not a little bit cold and stand offish.
Saraana, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Small facility located centrally along the beach in Puerto Morelos with many restaurants nearby and the pier. Rooms and grounds were kept clean and staff was polite, friendly and helpful. Checking in was easy as was checking out. We had an oceanfront room with a balcony and it was large with efficient air conditioning. Lounges with umbrellas are provided on the beach and by the pool. An excellent dive shop is located at the far end of the building and they can also set up excursions for snorkeling, cenote, and fishing charters. This hotel isn't an all-inclusive so meals will be at the local restaurants.
Bruce Alexander, 14-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was as expected. No fridge was expected as well as no in the room coffee makers . Coffee and cups were at the front desk area early in the mornings. Full grocery store with meals eve right across the street too. Staff were attentive and not overly so. Enjoying time was easier with no pestering. The only issue was a rather load bar across the street but I see the staff is working on that. I plan to visit this excellent place again.
Craig Alan, 7-night romance trip
Verified Expedia guest review