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City Express Tijuana Otay

3-star hotel with restaurant, near Alameda Otay

  • Free continental breakfast, free WiFi, and free parking
From
S$91

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  • City Express Tijuana Otay
  • City Express Tijuana Otay
  • Bathroom
  • Breakfast Area
  • City Express Tijuana Otay
City Express Tijuana Otay. Image 1 of 27.
1 / 27City Express Tijuana Otay
7.8.Good.
  • It was good, we where there for four nights, the only issue is the cleaning, if the…

    Apr 30, 2021

  • I like this hotel because is close to the airport

    Apr 8, 2021

See all 611 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and CovidClean (Safehotels - global expert) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Dining options
Easy parking
  • Free WiFi
  • Free parking
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 120 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Free airport shuttle
  • Fitness center
  • 24-hour business center

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • Alameda Otay - 8 min walk
  • Autonomous University of Baja California Tijuana - 11 min walk
  • High Performance Center in Tijuana - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds

Location

  • Alameda Otay - 8 min walk
  • Autonomous University of Baja California Tijuana - 11 min walk
  • High Performance Center in Tijuana - 19 min walk

What’s around

Landmarks

  • Alameda Otay - 8 min walk
  • Autonomous University of Baja California Tijuana - 11 min walk
  • High Performance Center in Tijuana - 19 min walk

Getting around

  • General Abelardo L. Rodriguez Intl. Airport (TIJ) - 7 min drive
  • San Diego Intl. Airport (SAN) - 40 min drive
  • San Diego, CA (SEE-Gillespie Field) - 40 min drive
  • San Diego, CA (MYF-Montgomery Field) - 42 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 120 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport shuttle from 6:00 AM to 9:00 PM

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Snack bar/deli

Things to do

  • Fitness facilities

Working away

  • 24-hour business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Elevator

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Small print

Also known as

  • City Express Tijuana Otay Hotel
  • City Express Otay Hotel
  • City Express Otay
  • City Express Tijuana Otay Hotel
  • City Express Tijuana Otay Tijuana
  • City Express Tijuana Otay Hotel Tijuana

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, City Express Tijuana Otay does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 1 PM.
  • Yes, there's an onsite restaurant. Nearby restaurants include Gianluca (7-min walk), Mariscos Negro Durazo Otay (2 mi), and El Mazateno (2.1 mi).
  • Yes, a free airport shuttle is available from 6:00 AM to 9:00 PM on request.
  • No, this hotel doesn't have a casino, but Caliente Racetrack Casino (6-min drive) is nearby.
  • Maintain your daily exercise routine at the gym.
7.8.Good.
  • 10.0.Exceptional

    My family loved staying there. It was clean from the entrance to the room. Personal takes your temperature when you enter and shoes get disinfected. Breakfast is delivered to your room plenty of food and delicious. Definitely will stay at City express again.

    Reyna, 1 night family trip, Mar 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was clean and great customer service staff was friendly

    1 night family trip, Jan 16, 2021

    Verified Orbitz guest review

  • 6.0.Good

    not good

    The place was not that great the room was really cheep the restroom had no tissue no ice bucket no cups no water it was pretty said we had to ask the cleaning crew to get these items also we were given 1 towel for each person no good no hand towel

    connie, 1 night family trip, Jan 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good for Airport Access

    We had an early morning flight out of Tijuana International and this was a convenient place to stay. A number of restaurants within walking distance (one was even open when we got up at midnight had we been hungry) and a Starbucks next door (which was not open at midnight). The only issue we faced was the alternating hot and cold water in the shower, you had to time the soap and rinse cycle to the rhythms of the water temperature changes. I would recommend this property for anyone needing quick access to the airport.

    Russ, 1 night family trip, Jan 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Muy cómodo y muy seguro

    Armando, 2 night family trip, Dec 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I am always pleased with our stay at this hotel we are very very frequent customers we come every week or every other week .. it’s sad to say that one of the receptionist was very very rude to my husband she threw his identification back at him he had asked for extra pillows for my 6 month old daughter to put some around her and she said for what do you need them for u don’t need that many .. when she took them to the room she pushed the door and she wanted to walk around the room to see if we had extra people in there all rude specially now that COVID is crazy we already had disinfect the whole room around for the baby .. but everything else was great we still come to the hotel for one person only for Laura the cleaning Lady she is great super Clean Rooms are always Always Spotless

    Guadalupe, 1 night family trip, Dec 19, 2020

    Verified Expedia guest review

  • 4.0.Fair

    No lo recomiendo mi hijo menor termino con las calcetas sucias y cabellos de todos colores... NO SE LIMPIA BIEN EL PISO

    1 night family trip, Dec 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Highly recommended

    Good hotel and service.

    Marco, 1 night business trip, Dec 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Were are so happy to come the cleaning lady is the best Laura leaves us the room supper extra clean

    2 night family trip, Dec 4, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Clean

    Upon arrival the front desk attendant was unpleasant and unprofessional. Room was clean. Bedding was old and worn they should perhaps buy some new sheets. Location is excellent. Close to stores and eating spots. 5 minutes from TJ airport and 10 minutes from San Ysidro border. I would stay again but hoping the entry and check out was more pleasant.

    1 night family trip, Dec 4, 2020

    Verified Hotels.com guest review

See all 611 reviews