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Sand & Sandals Desaru Beach Resort & Spa

Photo gallery for Sand & Sandals Desaru Beach Resort & Spa

Property amenity
Front of property – evening/night
Children’s theme room
Coffee shop
Lobby

Overview of Sand & Sandals Desaru Beach Resort & Spa

Sand & Sandals Desaru Beach Resort & Spa

5.0 star property
Upmarket beachfront hotel with spa, near Desaru Beach
7.2 out of 10 Good
7.2/10 Good

406 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The price is S$111
Price available on 14/06/2023
Map
Bandar Penawar, Bandar Penawar, Johor, 81930
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Spa tub
  • Beach bar
  • Massage/treatment rooms
  • Conference centre
For families
  • Children's pool
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • On a private beach
  • Desaru Beach - 7 min walk
  • Desaru Coast Adventure Waterpark - 5 min drive
  • Desaru Fruit Farm - 7 min drive

Getting around

  • Senai International Airport (JHB) - 53 min drive
  • Singapore (XSP-Seletar) - 91 min drive
  • Changi Airport (SIN) - 104 min drive

Restaurants

  • Beach Bar - The Westin Desaru Cost Resort - 4 min drive
  • Medan Selera Penawar - 3 min drive
  • Pirate Dlaksamana Seafood - 3 min drive
  • Nelayan Seafood by the Coast - 8 min walk
  • Ombak Bar - 9 min walk
Map

About this property

Sand & Sandals Desaru Beach Resort & Spa

Sand & Sandals Desaru Beach Resort & Spa offers a private beach where you can sip a drink at the beach bar, plus you'll be within a 10-minute walk of Desaru Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials and reflexology. Sand & Sandals serves international cuisine and is open for breakfast. Other highlights at this luxurious hotel include 2 bars/lounges, a fitness centre and a hot tub. Fellow travellers say good things about the pool and helpful staff.

Languages

English, Malay

At a glance

Hotel size

  • 208 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until 11:30 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Beach bar

Travelling with children

  • Children's pool

What to do

  • On a private beach
  • Parasailing
  • Waterskiing

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Senses Spa has 7 treatment rooms and outdoor treatment areas. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Sand & Sandals – This restaurant specialises in international cuisine and only serves breakfast.
Fortune Kitchen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Shiokaze Teppan – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Beach – This bar only serves light fare. Open daily.
Safari – This bar only serves light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 500.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 45 per person

Children & extra beds

  • Rollaway beds are available for MYR 90.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Sand Sandals Desaru Beach Resort Bandar Penawar
Sand Sandals Desaru Beach Bandar Penawar
Sand Sandals Desaru Beach Resort
Sand Sandals Desaru Beach
Sand Sandals Desaru Beach Resort Spa
d dals saru Bandar Penawar
Sand & Sandals Desaru & Spa
Sand Sandals Desaru Beach Resort Spa
Sand & Sandals Desaru Beach Resort & Spa Hotel
Sand & Sandals Desaru Beach Resort & Spa Bandar Penawar
Sand & Sandals Desaru Beach Resort & Spa Hotel Bandar Penawar

Frequently asked questions

Does Sand & Sandals Desaru Beach Resort & Spa offer free cancellation for a full refund?
Yes, Sand & Sandals Desaru Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sand & Sandals Desaru Beach Resort & Spa?
As of 8 June 2023, prices found for a 1-night stay for 2 adults at Sand & Sandals Desaru Beach Resort & Spa on 14 June 2023 start from S$111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Sand & Sandals Desaru Beach Resort & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sand & Sandals Desaru Beach Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Sand & Sandals Desaru Beach Resort & Spa?
Sorry, there's no on-site parking at Sand & Sandals Desaru Beach Resort & Spa.
What are the check-in and check-out times at Sand & Sandals Desaru Beach Resort & Spa?
You can check in from 3 PM - 11:30 PM. Check-out time is noon.
What is there to do at Sand & Sandals Desaru Beach Resort & Spa and nearby?
Have fun with on-site activities such as parasailing and waterskiing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Sand & Sandals Desaru Beach Resort & Spa also has 2 bars, a private beach and an outdoor pool, as well as a fitness centre and spa services.
Are there restaurants at or near Sand & Sandals Desaru Beach Resort & Spa?
Yes, Sand & Sandals offers international cuisine.
Does Sand & Sandals Desaru Beach Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sand & Sandals Desaru Beach Resort & Spa like?
Sand & Sandals Desaru Beach Resort & Spa is located a short 7-minute walk from Desaru Beach.

Reviews

7.2

Good

7.1/10

Cleanliness

7.2/10

Staff & service

7.5/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Poor

We had to wait two hours to check in. And the worst thing is that the hotel somehow think that it's okay to have live music performances on Friday nights and Saturday nights all the way to midnight. I can hear the music from my room! I can't sleep because of it.
2-night trip
Verified Hotels.com guest review

6/10 Good

Good Location but Old Design
The hotel is located in the strategic district but the condition of the facilities and the room is slightly older, more rooms to improve if want to attract more tourists in the future.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Compound is fairly compact and not so packed with people even with the crowd during the Chinese New Year holidays.
Chee Yew, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Mohd Junaidi, 2-night trip
Verified Expedia guest review

8/10 Very good

Rooms are big & look new
Verified Expedia guest review

4/10 Fair

Shaik Shahul, 1-night trip
Verified Hotels.com guest review

6/10 Good

Desaru experience
The hotel is not fully operational yet. There are no activities and the spa just started their operation which they do not have any options with their services. Our room has this pungent cat urine smell that we have to open the doors to let out the smell. The toilet door is filled with dirt and fungus. Although the staffs are very courteous and gentle, it is the hotel itself who is not ready. I have one bit on of their resto (spice and herb), I ordered a mango salad and specified that I don’t want it to be spicy and no peanuts. The food came to be and it way toooooo salty and spicy. When I approached the staff, we agreed that they will get it change. I waited. And I waited for an hour until my husband called their attention. Only to find out that no one is preparing the second serving. Few minutes later, my order came and it’s still spicy. I told my husband that they gave the same food. They just RE arranged it nicely. So again, I returned it. We did not made a fuss about it. I walked out but we still pay for the food. Perhaps, they will get better. Perhaps, next year. But I rather visit HRC or lotus hotel if I will come to desaru again.
Private pool just for us.
Anna Eliza, 2-night trip
Verified Hotels.com guest review

6/10 Good

Long hours to check in & poor breakfast
Check in was slow.we manage to get our room key in the evening 5-6pm after several approaches.the breakfast served was also poor in taste.the rice was even not well cooked.room structure was old & some upgrading should be done especially the toilet sewerage system not in goods condition.
Sow huan, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The resort was nice because of the beachfront and amenities. The food in the restaurant was also good especially the Teppanyaki resto. It has very spacious room that you can move conveniently and walk around. During my checkin/checkout the front desk staff was kind and helpful. The disappointing part is the housekeeping management that really need to improve. I booked for 2 nights/3days for 3 pax. On my Day 2 when I came back to the room in late afternoon, there was no housekeeping/cleaning done and no toiletries supplies replenishment. When i requested for shower gel, shampoo, toothpaste towel supplies, it took me 3 hours waiting with 5 follow up calls which was very frustrating. When i received the items, the supplies was for 2 pax only and the housekeeping staff said that was the instruction he received. I didnt ask anymore as i worry it will take hours again before they respond.
Verified Expedia guest review

8/10 Very good

The room is huge and clean but I believe the hotel is understaffed. There is no housekeeping and it took them half a day to give us the extra blanket.
Verified Expedia guest review