Upmarket beachfront hotel with spa, near Desaru Beach
7.2 out of 10 Good
7.2/10 Good
406 verified Hotels.com guest reviews
Property highlights
Pool
Spa
Free WiFi
Restaurant
Air conditioning
Gym
The price is S$111
S$111
Price available on 14/06/2023
Bandar Penawar, Bandar Penawar, Johor, 81930
Main amenities
Daily housekeeping
On a private beach
Restaurants and 2 bars/lounges
Full-service spa
Outdoor pool
Breakfast available
Fitness centre
Children's pool
Spa tub
Beach bar
Massage/treatment rooms
Conference centre
For families
Children's pool
Rollaway/extra beds
Fridge
Private bathroom
Television
Daily housekeeping
Room options
About this area
What's nearby
On a private beach
Desaru Beach - 7 min walk
Desaru Coast Adventure Waterpark - 5 min drive
Desaru Fruit Farm - 7 min drive
Getting around
Senai International Airport (JHB) - 53 min drive
Singapore (XSP-Seletar) - 91 min drive
Changi Airport (SIN) - 104 min drive
Restaurants
Beach Bar - The Westin Desaru Cost Resort - 4 min drive
Medan Selera Penawar - 3 min drive
Pirate Dlaksamana Seafood - 3 min drive
Nelayan Seafood by the Coast - 8 min walk
Ombak Bar - 9 min walk
Map
About this property
Sand & Sandals Desaru Beach Resort & Spa
Sand & Sandals Desaru Beach Resort & Spa offers a private beach where you can sip a drink at the beach bar, plus you'll be within a 10-minute walk of Desaru Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials and reflexology. Sand & Sandals serves international cuisine and is open for breakfast. Other highlights at this luxurious hotel include 2 bars/lounges, a fitness centre and a hot tub. Fellow travellers say good things about the pool and helpful staff.
Languages
English, Malay
At a glance
Hotel size
208 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time from 3 PM until 11:30 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
2 bars/lounges
Restaurant
Beach bar
Travelling with children
Children's pool
What to do
On a private beach
Parasailing
Waterskiing
Working away
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Porter/bellhop
Facilities
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Full-service spa
Hot tub
Massage/treatment rooms
Accessibility
Lift
Wheelchair-accessible
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Senses Spa has 7 treatment rooms and outdoor treatment areas. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
Sand & Sandals – This restaurant specialises in international cuisine and only serves breakfast.
Fortune Kitchen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Shiokaze Teppan – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Beach – This bar only serves light fare. Open daily.
Safari – This bar only serves light fare. Open daily.
Fees & policies
Refundable deposits
Deposit: MYR 500.00 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 45 per person
Children & extra beds
Rollaway beds are available for MYR 90.0 per day
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
Sand Sandals Desaru Beach Resort Bandar Penawar
Sand Sandals Desaru Beach Bandar Penawar
Sand Sandals Desaru Beach Resort
Sand Sandals Desaru Beach
Sand Sandals Desaru Beach Resort Spa
d dals saru Bandar Penawar
Sand & Sandals Desaru & Spa
Sand Sandals Desaru Beach Resort Spa
Sand & Sandals Desaru Beach Resort & Spa Hotel
Sand & Sandals Desaru Beach Resort & Spa Bandar Penawar
Sand & Sandals Desaru Beach Resort & Spa Hotel Bandar Penawar
Frequently asked questions
Does Sand & Sandals Desaru Beach Resort & Spa offer free cancellation for a full refund?
Yes, Sand & Sandals Desaru Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sand & Sandals Desaru Beach Resort & Spa?
As of 8 June 2023, prices found for a 1-night stay for 2 adults at Sand & Sandals Desaru Beach Resort & Spa on 14 June 2023 start from S$111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Sand & Sandals Desaru Beach Resort & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sand & Sandals Desaru Beach Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Sand & Sandals Desaru Beach Resort & Spa?
Sorry, there's no on-site parking at Sand & Sandals Desaru Beach Resort & Spa.
What are the check-in and check-out times at Sand & Sandals Desaru Beach Resort & Spa?
You can check in from 3 PM - 11:30 PM. Check-out time is noon.
What is there to do at Sand & Sandals Desaru Beach Resort & Spa and nearby?
Have fun with on-site activities such as parasailing and waterskiing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Sand & Sandals Desaru Beach Resort & Spa also has 2 bars, a private beach and an outdoor pool, as well as a fitness centre and spa services.
Are there restaurants at or near Sand & Sandals Desaru Beach Resort & Spa?
Yes, Sand & Sandals offers international cuisine.
Does Sand & Sandals Desaru Beach Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sand & Sandals Desaru Beach Resort & Spa like?
Sand & Sandals Desaru Beach Resort & Spa is located a short 7-minute walk from Desaru Beach.
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.1/10
Cleanliness
7.2/10
Staff & service
7.5/10
Amenities
7.2/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
2/10 Poor
15 May 2023
We had to wait two hours to check in. And the worst thing is that the hotel somehow think that it's okay to have live music performances on Friday nights and Saturday nights all the way to midnight. I can hear the music from my room! I can't sleep because of it.
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
10 April 2023
Good Location but Old Design
The hotel is located in the strategic district but the condition of the facilities and the room is slightly older, more rooms to improve if want to attract more tourists in the future.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
25 January 2023
Compound is fairly compact and not so packed with people even with the crowd during the Chinese New Year holidays.
Chee Yew
Chee Yew, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
23 January 2023
Mohd Junaidi
Mohd Junaidi, 2-night trip
Verified Expedia guest review
8/10 Very good
8 January 2023
Rooms are big & look new
Azlina
Verified Expedia guest review
4/10 Fair
31 December 2022
Shaik Shahul
Shaik Shahul, 1-night trip
Verified Hotels.com guest review
6/10 Good
31 December 2022
Desaru experience
The hotel is not fully operational yet. There are no activities and the spa just started their operation which they do not have any options with their services. Our room has this pungent cat urine smell that we have to open the doors to let out the smell. The toilet door is filled with dirt and fungus. Although the staffs are very courteous and gentle, it is the hotel itself who is not ready.
I have one bit on of their resto (spice and herb), I ordered a mango salad and specified that I don’t want it to be spicy and no peanuts. The food came to be and it way toooooo salty and spicy. When I approached the staff, we agreed that they will get it change. I waited. And I waited for an hour until my husband called their attention. Only to find out that no one is preparing the second serving. Few minutes later, my order came and it’s still spicy. I told my husband that they gave the same food. They just RE arranged it nicely. So again, I returned it. We did not made a fuss about it. I walked out but we still pay for the food.
Perhaps, they will get better. Perhaps, next year. But I rather visit HRC or lotus hotel if I will come to desaru again.
Anna Eliza
Anna Eliza, 2-night trip
Verified Hotels.com guest review
6/10 Good
27 December 2022
Long hours to check in & poor breakfast
Check in was slow.we manage to get our room key in the evening 5-6pm after several approaches.the breakfast served was also poor in taste.the rice was even not well cooked.room structure was old & some upgrading should be done especially the toilet sewerage system not in goods condition.
Sow huan
Sow huan, 2-night family trip
Verified Hotels.com guest review
6/10 Good
26 December 2022
The resort was nice because of the beachfront and amenities. The food in the restaurant was also good especially the Teppanyaki resto. It has very spacious room that you can move conveniently and walk around. During my checkin/checkout the front desk staff was kind and helpful.
The disappointing part is the housekeeping management that really need to improve. I booked for 2 nights/3days for 3 pax. On my Day 2 when I came back to the room in late afternoon, there was no housekeeping/cleaning done and no toiletries supplies replenishment. When i requested for shower gel, shampoo, toothpaste towel supplies, it took me 3 hours waiting with 5 follow up calls which was very frustrating. When i received the items, the supplies was for 2 pax only and the housekeeping staff said that was the instruction he received. I didnt ask anymore as i worry it will take hours again before they respond.
Rowena
Verified Expedia guest review
8/10 Very good
21 December 2022
The room is huge and clean but I believe the hotel is understaffed. There is no housekeeping and it took them half a day to give us the extra blanket.