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Hotel VSI

Photo gallery for Hotel VSI

Outdoor pool, open 10:00 AM to 11 PM, free pool cabanas
View from room
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Overview of Hotel VSI

Hotel VSI

2.5 star property
Hotel with outdoor pool, near Quinta Avenida

29 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Av 45 S/N Norte Esq. calle 14 bis, Col Gonzalo Guerrero, Playa del Carmen, QROO, 77720
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Communal living room
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance
  • Reception hall
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free parking nearby
  • Outdoor swimming pools

Room options

About this area

What's nearby

  • In Gonzalo Guerrero
  • Quinta Avenida - 10 min walk
  • Playa del Carmen Main Beach - 17 min walk
  • Mamitas Beach - 6 min drive
  • Playa del Carmen Maritime Terminal - 9 min drive
  • Playacar Golf Club - 12 min drive
  • Xplor Theme Park - 9 min drive
  • Xcaret Eco Theme Park - 13 min drive
  • Tres Rios Ecopark - 19 min drive
  • Ferry to Cozumel - 15 min drive
  • Maroma Beach - 25 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 12.7 miles/20.5 km
  • Area shuttle


  • Nativo - 7 min walk
  • El Fogon - 7 min walk
  • La Ceiba de la 30 - 7 min walk
  • El doctorcito marisco y clamatos - 8 min walk
  • El chuleton - taqueria al carbon - 8 min walk

About this property

Hotel VSI

At Hotel VSI, you'll be within a 10-minute drive of Quinta Avenida and Playa del Carmen Main Beach. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. Also, this hotel is 5.8 mi (9.4 km) from Xcaret Eco Theme Park and 5.4 mi (8.7 km) from Xplor Theme Park.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 1 level


  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free offsite parking within 7 ft
  • Street parking available

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Coffee shop

What to do

  • Beach nearby
  • Access to nearby outdoor pool


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free pool cabanas


  • Built in 1998
  • Communal living room
  • An outdoor pool


  • Well-lit path to entrance


  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Griddle


  • Daily housekeeping

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 11 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Hotel San Ignacio Playa del Carmen
San Ignacio Playa del Carmen
Hotel Villas San Ignacio Playa del Carmen
Villas San Ignacio Playa del Carmen
Villas San Ignacio
Hotel VSI Hotel
Hotel Villas San Ignacio
Hotel VSI Playa del Carmen
Hotel VSI Hotel Playa del Carmen

Frequently asked questions

Does Hotel VSI offer free cancellation for a full refund?
Yes, Hotel VSI does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel VSI?
As of 27 November 2022, prices found for a 1-night stay for 2 adults at Hotel VSI on 28 November 2022 start from S$33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel VSI?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel VSI?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 11 PM.
Are pets allowed at Hotel VSI?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel VSI?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel VSI?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel VSI and nearby?
Hotel VSI has an outdoor pool and access to a nearby outdoor pool.
Are there restaurants at or near Hotel VSI?
Yes. Nearby restaurants include Nativo (7-min walk), El Fogon (7-min walk), and La Ceiba de la 30 (7-min walk).
What's the area around Hotel VSI like?
Hotel VSI is in Gonzalo Guerrero, a short 10-minute walk from Quinta Avenida and 17 minutes' walk from Playa del Carmen Main Beach. Travelers recommend the hotel for its quiet location.

Overall score and ratings





Staff & service




Property conditions & facilities



2/10 Poor

bad hotel
The hotel didn't have hot water for three days and at times, no water at all for showering. We mentioned it to the management and they didn't seem to do much of anything about it. I was supposed to have three single beds in the room, but was only provided two beds and a couch. On my last day, very unhappy, I spoke to the manager to ask about a partial refund due to the conditions, and she told me to talk to since I booked with them, or that they could reimburse me half of my money, but after considering that, I decided that it was not appropriate to make me pay for the stay when I did not feel at all comfortable staying there. The manager then disappeared and the employee who was there declined to reimburse me at all. Please do not stay at this hotel, it is not worth the money. Bad service and not a good place to stay. Very cheap and chintzy.
benito, 4-night family trip
Verified guest review

2/10 Poor

There is no free shuttle
Alex, 3-night trip
Verified Expedia guest review

2/10 Poor

Money's worth
Very dirty, pool is a small and you'd prob get a disease. Hard to find for taxis. Picture is not even close to look of place. Staff friendly and very helpful at least. Worst part that you aren't getting a deal. The hotel us not worth what it says on expedia. The sale price is actually the price of room as I asked how much for an extra room. Staff got embarrassed once I asked why it advertises a room worth 100 when it is not even worth 40 like I paid.
1-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel, rooms were good.
Place was good for the money. I got a 2 bed and 1 bath room. Quiet and centrally located. Renovating right now so a bit noisy during the day. It's gonna be beautiful. Very friendly staff.
Verified Expedia guest review

6/10 Good

Raymundo, 1-night trip
Verified guest review

10/10 Exceptional

Exxelente para ejecutivos y viajeros
3-night trip
Verified Expedia guest review

2/10 Poor

No me respetaron el pecio publicado
No respetan el precio publicado. Que es mas el 19% de impuestos. Y si pagas von tarjeta de cobran un 5% mas. Me toco ver un huesped que por cancelar mismo dia, le cobraron la habitacion
5-night trip
Verified Expedia guest review

2/10 Poor

Hotel cero recomendable
Las personas recepción y personal de limpieza no tuvimos problemas al contrario fueron excelentes anfitriones, pero su gerente y su esposa pésima actitud, se negaron a prestarnos toallas, un sartén para calentar comida, no limpiaron la alberca en nuestra instancia, tenía lama, le dejamos la llave para la limpieza y no la hacian, y nos percatamos que las sábanas de unas de las camas tenían sangre y se negaron a cambiarlas o sea como es posible que pongan ese tipo de sábanas es muy anti higiénico, pésimo cero recomendable nos tuvieron que cambiar de habitación 3 veces porque en una no servía el aire, en la segunda un colchón estaba en muy malas condiciones, las instalaciones nada que ver con sus fotografías lo vuelvo a comentar cero recomendable.
Lorena , 6-night trip
Verified Expedia guest review

8/10 Very good

Hotel tranquilo y agradable, cerca del centro e ideal para ejecutivos que van a trabajar
Armando, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Verified guest review