Nestled in the mountains, Residence AlpenHeart offers a warm welcome with its inviting playground and coffee shop. Unwind after a day on the slopes with downhill skiing or relax in the sauna and spa tub. The hotel also features an arcade/game room, gym, fireplace in the lobby, and TV to ensure endless entertainment.
Reviews
7.87.8 out of 10
Good
Popular amenities
Gym
Ski facilities
Non-smoking
Free parking
Restaurant
Child-friendly activities
Main amenities (12)
Daily housekeeping
Restaurants
Free children's club
Ski storage
Fitness centre
Hot tub
Room service
Coffee shop/cafe
Area shuttle
Terrace
Coffee/tea in a common area
Arcade/games room
For families (6)
Children stay free
Children's club (free)
Playground on-site
Private bathroom
Television
Terrace
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Triple Room, Balcony, Mountainside
Triple Room, Balcony, Mountainside
Highlights
Balcony
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
In-room safe
30 sq m
Sleeps 3
1 King Bed and 1 Single Bed
Single Room
Highlights
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
In-room safe
Daily housekeeping
15 sq m
Sleeps 1
1 Single Bed
View all photos for Double Room, Balcony, Hill View
Gastein Heilstollen Radon Gallery - 6 min drive - 4.6 km
Getting around
Salzburg (SZG-W.A. Mozart) - 80 min drive
Böckstein Station - 4 min drive
Bad Gastein Station - 11 min walk
Bad Hofgastein Station - 15 min drive
Area shuttle (surcharge)
Restaurants
Orania Stüberl - 12 min walk
Pizzeria Angelo - 15 min walk
Rossalm - 11 min walk
Sisi Kaffeehaus - 15 min walk
Silver Bullet Bar - 14 min walk
About this property
Residence AlpenHeart
Featuring downhill skiing, Residence AlpenHeart is a great choice for your ski holiday in Bad Gastein. After a day on the slopes, guests can relax at the Hot tub, work out at the fitness centre or grab a bite to eat at the coffee shop/cafe. Other highlights include a free kid's club, a snack bar/deli and a terrace. Skiers will appreciate access to ski storage.
Languages
Czech, English, German, Slovak
At a glance
DONE
Hotel size
21 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 8 PM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:30 AM
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Dinner service ends at 8 PM.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Free children's club
DONE
Pets
Pets not allowed
Service animals welcome
LOCAL_PARKING
Parking
Free on-site self-parking
On-site parking is limited
DONE
Off-site
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Playground
What to do
Pool table
Hiking/biking trails nearby
Mountain biking nearby
Sledging nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Ski storage
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Fireplace in reception
Television in common areas
Fitness centre
Arcade/games room
Hot tub
Ski
Downhill skiing
Ski storage
Skiing lessons nearby
Snowboarding nearby
Ski hire shops
Snowshoeing nearby
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Electric kettle
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This restaurant specialises in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.50 per person, per night. This tax does not apply to children under 15 years of age.
Tourism fee: EUR 4.00 per person, per night
A tourism fee is imposed by the city and collected at the property. The fee is EUR 1.10 for the first bedroom per night, and increases by EUR 1.10 per night for each additional bedroom.
Optional extras
Local area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 20.0 per night
Pool, spa, & gym (if applicable)
Guests under 3 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Residence AlpenHeart Hotel Bad Gastein
Residence AlpenHeart Hotel
Residence AlpenHeart Bad Gastein
Residence AlpenHeart Hotel
Residence AlpenHeart Bad Gastein
Residence AlpenHeart Hotel Bad Gastein
Frequently asked questions
Does Residence AlpenHeart offer free cancellation for a full refund?
Yes, Residence AlpenHeart does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Residence AlpenHeart?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Residence AlpenHeart?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Residence AlpenHeart?
Check-in start time: 2 PM; check-in end time: 8 PM. Check-out time is 10:30 AM. Express check-in and check-out are available.
What is there to do at Residence AlpenHeart and nearby?
Have fun with on-site winter activities such as downhill skiing. Relax in the hot tub or enjoy the use of other amenities, which include a fitness centre and an arcade.
Are there restaurants at or near Residence AlpenHeart?
Yes, there's an on-site restaurant that offers Regional cuisine.
What's the area around Residence AlpenHeart like?
Residence AlpenHeart is a short 1-minute walk from Gastein Ski Resort and 10 minutes' walk from Stubnerkogel Cable Car.
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Residence AlpenHeart Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
9.0/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10
great staff
Tomer
2-night trip
10/10
Quant old.school lodge ideal for a ski trip.
Mv
2-night trip
6/10
We stayed overnight at the hotel whilst waiting for guests to vacate our apartment. The hotel was self check in, a folder with name and room number was left at reception. The room was clean and had coffee/tea facilities. It also had a seating area with a tv mounted on a wall bracket but not very well so if you were sitting on the sofa or sitting on the bed the tv would swing around but not enough to get a good view!
The bathroom radiator didn’t work so an electric fire was in the bathroom! Water/electricity! Suffice to say we didn’t use this. There was a sign saying the bar was open from 3-10pm alas this was not so!
Breakfast this morning however was very good with hot and cold buffet. Overall it was ok for an overnight stay but wouldn’t want to stay for a week.
Gary
1-night trip
8/10
Verified traveller
4-night trip
10/10
Verified traveller
4-night trip
8/10
Veldig bra standard for den prisen. Vänlig og hjelpsom personale og bra nivå på frukosten.
Martin
3-night trip
8/10
Unterkunft sauber und zweckmäßig. Personal freundlich und hilfsbereit.
Sabine
1-night trip
8/10
Gute Lage
Franziska
1-night trip
6/10
Andreas
1-night trip
6/10
Gabi
1-night trip
6/10
Ett hotell som har det man behöver: bra säng, parkering, ok frukost
Linda
1-night trip
10/10
Preis-Leistung ausgezeichnet
Im Zimmer sind ein paar Schrammen an den Wänden und im Badezimmer fehlt es an Abstellflächen bzw sind das WC und das Waschbecken wie siamesische Zwillinge montiert.
Verified traveller
2-night trip
10/10
Verified traveller
4-night trip
2/10
Ulrike
1-night trip
8/10
Verified traveller
1-night trip
6/10
Alexander
1-night trip
8/10
Bra boende för oss som var så många. Dock lite lite med bara en toalett. Det fanns dock en extra toalett på bottenplan. Knepig dusch som inte var helt enkel att få ordning på.
Anders
2-night trip
8/10
Tolles Hotel mit super Zimmer
Thomas
1-night trip
8/10
Janne-Petteri
4-night trip
8/10
Very good clean hotel, the room was excellent, great view of the lake, very comfortable, the only down side is, if you arrive late like we did there isn’t any clear instructions on how to access the hotel.
David
1-night trip
8/10
Ystävällinen henkilökunta, englanninkielen taito tyydyttävä.
Huone siisti, vaikka ei juuri remontoitu.
Aamupala hyvä.
A
1-night trip
4/10
Verified traveller
4-night trip
10/10
Ida
1-night trip
8/10
Pas vraiment la chambre choisie meubles vieillots evier bouché pommeau de douche nouveau mais pas adapté à la barre
Petit déjeuner parfait personnel super gentil et poli chambre propre