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All-inclusive beachfront property with spa, near Puerto Morelos Town Square
We love everything about this property! So clean, the staff so accommodating, great food!
Feb 12, 2022
Great for family, WiFi was a big problem, cost extra, should be free
Feb 11, 2022
This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
*See fees & policies for additional details or extra charges
Beautiful property with endless amenities and excellent service! The food was incredible, and offered many choices. Our room was lovely and cleaned/restocked with drinks and water bottles everyday. Unforgettable experience!
Kristie, 3 night romance trip, Feb 11, 2022
Verified Expedia guest review
Loved our stay, the staff and the food options!! Great resort!
Katherine Wesley, 5 night family trip, Feb 8, 2022
Verified Expedia guest review
Everything was good, until our check out where the bell boys didn’t inform us that our shuttle arrived and we had to get a taxi to the airport otherwise we would miss our flight !
Fatme, 4 night family trip, Feb 8, 2022
Verified Orbitz guest review
Ventus El Cid is a very nice resort. Nice rooms, pools and bar services and excellent food. Best food of any all inclusive resort we’ve been to. They have a good gym and access to 2 other sister resorts close by. Ventus needs music at their pools as well as more adult activities
Mark, 7 night trip with friends, Feb 1, 2022
Verified Hotels.com guest review
Very nice property, the food was really good and the staff were all excellent. Thanks for a great vacation. see you next year.
jamie, 7 night romance trip, Jan 29, 2022
Verified Expedia guest review
This resort was fantastic Great food with many options, great pools and excellent service
Jeffrey, 7 night family trip, Jan 29, 2022
Verified Expedia guest review
Clean property and friendly staff.
Scott Lee, 7 night romance trip, Jan 21, 2022
Verified Expedia guest review
Loved every minute of it! Superb Service! Beautiful Resort! Can’t wait to go back!
Eric D, 4 night romance trip, Jan 14, 2022
Verified Orbitz guest review
This resort was very modern, clean and beautiful. The pools/hot tubs were so unique and gorgeous. The beach was pretty to look at, but not great for swimming. There was seaweed and rocks. Kayaks were fun to use for free! The food was the best part, every restaurant was amazing! The foodcourt style area was amazing and fast for lunch, so many delicious options! Coffee shop and gelato were great to have too. This resort does not have much nightlife. There are shows at 8 pm that were nice to watch. No dancing, not many young people. It was very quiet after 10 pm. The hot tubs were closed and started draining at 9 pm, even though we were told they closed at 10:30 pm. Some staff were very nice and accomodating. Some staff were rude. Our butler didnt exist. We kept getting told our butler would be at work later in the day, but they never showed. So we didnt get our nice pillows with platinum club or the aromatherapy until halfway through the trip. Thank god our friends were there with us and had an AMAZING butler (shoutout to Are!) who made all our dinner reservations and drove us around to dinner in a golf cart. Overall had a good time at a beautiful resort, but theres alot of rules and the nights are very boring.
Nicole Marie, 6 night romance trip, Jan 14, 2022
Verified Expedia guest review
Will definitely go back again!!
Tracy Bernard, 3 night family trip, Jan 14, 2022
Verified Orbitz guest review