Guests
All properties in Ciudad Valles, San Luis Potosi, Mexico

Hotel Valles

3.5-star hotel with 2 restaurants, near Luis Donaldo Colosio Urban Park

  • Free full breakfast, free WiFi, and free parking
From
S$130

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 38.
1 / 38Outdoor Pool
Boulevard Mexico Laredo 36 Norte, Ciudad Valles, 79000, SLP, Mexico
8.4.Very good.
  • The hotel have lots of beautiful trees. The rooms are not sound proof, and there’s not…

    Oct 20, 2021

  • We loved the outdoor bar, so beautiful!!

    Aug 5, 2021

See all 61 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Quiet
Dining options
  • Free breakfast
  • Free WiFi
  • Free parking
  • Pool
  • Air Conditioning

Property highlights

Main amenities

  • 85 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Conference center
  • Terrace

For families

  • Playground on site
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • Heart of Ciudad Valles
  • Luis Donaldo Colosio Urban Park - 16 min walk
  • El Pipila Park - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Traditional Room, 2 Double Beds, Accessible, Non Smoking

What’s around

Landmarks

  • Heart of Ciudad Valles
  • Luis Donaldo Colosio Urban Park - 16 min walk
  • El Pipila Park - 16 min walk

Getting around

  • Tamuin, San Luis Potosi (TSL-Tamuin National) - 45 min drive
map
See on map
Boulevard Mexico Laredo 36 Norte, Ciudad Valles, 79000, SLP, Mexico

At a glance

Hotel size

  • This hotel has 85 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 1
  • Pool umbrellas
  • Playground on site

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 10764
  • Conference space size (meters) - 1000
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 1935
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch Smart TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Restaurant "La Palapa" - Overlooking the garden, this family restaurant serves breakfast, lunch, and dinner.

Steak House "Del Bosque" - Overlooking the garden, this restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Bar "Del Bosque" - Overlooking the garden, this bar specializes in American cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:30 AM to 10:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

  • Hotel Valles
  • Hotel Valles Ciudad Valles
  • Valles Ciudad Valles
  • Hotel Valles Hotel
  • Hotel Valles Ciudad Valles
  • Hotel Valles Hotel Ciudad Valles

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Valles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 10:30 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 9:00 PM. Check-out time is noon.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining, American cuisine, and garden views. Nearby restaurants include Torta y Pizza Mía (5-min walk), Restaurant buffete La Casona (5-min walk), and El Norteño (6-min walk).
  • Hotel Valles has an outdoor pool and a garden.
8.4.Very good.
  • 8.0.Very good

    The gardens and location

    5 night family trip, Aug 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Highly recommend, amazing grounds. I would definitely stay there again.

    3 night romance trip, Jul 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel is beautiful. Felt safe and friendly staff. Breakfast was included. Rooms located conveniently near parking and close to the front desk. They have a bar and 2 restaurants. Rooms were small but clean.

    1 night family trip, Jul 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    A comfortable stay at CV

    A surprisingly fine hotel in a small size city in Mexico. It is well located at a major thoroughfare with many restaurants within walking distance. The bed is comfortable and room is clean. The front desk staff are friendly, helpful and accommodating. Highly recommended.

    Lawrence, 2 night trip, Jun 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel. Restaurant is ok but a bit overpriced

    2 night trip, May 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    todo estuvo muy bonito y limpio. la naturaleza hace de el hotel un lugar facinante

    teresa, 2 night family trip, Oct 9, 2020

    Verified Expedia guest review

  • 6.0.Good

    Overpriced

    For the price, they could do much better. No mini fridge, only two hangars. We stayed in two different rooms, no tv remote nor AC remote in one room, the ones in the other room did not work. The wifi is not very good. The restaurant is great, the rooms clean and large, wonderful towels. But like I say, it's overpriced. The girl at reception not very friendly.

    ann, 1 night trip, Oct 6, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    This hotel is run down and the reception lady is rude, this hotel is not worth the price

    3 night family trip, Sep 5, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    fleas

    Suffered from severe flee bites on both feet after two nights in this hotel.

    Henrik, 3 night business trip, Jun 29, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Unfortunate, unreasonable and unnecessary!

    s detailed in the title it was unfortunate to arrive at a Hotel that presents itself online with nice photos and arrive to a very different reality. Requested to cancel my stay and first I offered as a courtesy from me to the hotel I offered to stay only one night and pay for it. They agreed and then wanted to charge me not for one night but for more than half and in turn I called Hotels.com to request a full cancelation due to their stance to charge for more than the agreed. I believe it was an unnecessary interaction and stance form this Hotel. In short: very outdated rooms, smell is moldy, very low quality furnishings, unkept and overall not what you see in their online pictures as well as overpriced. DONT STAY HERE. There are other great options in Ciudad Valles at much better prices, quality and service.

    Rafael, 1 night family trip, Feb 15, 2020

    Verified Hotels.com guest review

See all 61 reviews