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All properties in Mecca, Makkah Province, Saudi Arabia
1 room, 2 adults

Sheraton Makkah Jabal Al Kaaba Hotel

5-star5 stars
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Mecca, Eastern Province, 24231, Saudi Arabia

Luxury hotel with 2 restaurants, near Great Mosque of Mecca
  • Free WiFi in lobby
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Restrictions related to your trip

Saudi Arabia may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • The suite was very convenient and well priced. The room was well taken care of and we…Feb 13, 2020
  • The team at the Sheraton Makkah were wonderful and more than accommodating during my…Feb 6, 2020

Sheraton Makkah Jabal Al Kaaba Hotel

More Info: 6823 2342

from S$72
  • Traditional Room, 2 Twin Beds, Non Smoking
  • Traditional Room, 3 Twin Beds, Non Smoking
  • Traditional Room, 1 King Bed, Non Smoking, City View
  • Junior Suite, 1 Bedroom
  • Deluxe Suite, 1 Bedroom, Non Smoking, City View
  • Apartment, 1 Double Bed, Non Smoking
  • Apartment, 1 Double Bed, Non Smoking, City View
  • Apartment, 1 Double Bed, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking
  • Apartment, 1 Double Bed, Non Smoking, City View
  • Junior Suite, 1 Bedroom, Non Smoking

What’s around Sheraton Makkah Jabal Al Kaaba Hotel

Landmarks

  • Heart of Mecca
  • Great Mosque of Mecca - 11 min walk
  • Kaaba - 12 min walk
  • Abraj Al-Bait Towers - 16 min walk
  • King Fahad Gate - 10 min walk
  • Well of Zamzam - 11 min walk
  • Safa and Marwah - 13 min walk
  • Al Malaa Cemetery - 26 min walk

At a glance

Key facts

Hotel size

  • This hotel has 412 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 4 PM-5 PM
  • Check-out time is noon

Restrictions related to your trip

  • Saudi Arabia may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Couples wishing to share a room must provide proof of marriage

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Transport

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • 24-hour room service
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 161
  • Conference space size (meters) - 15
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Portable bathtub seat
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Grab bar - in shower
  • Roll-in shower
  • Transfer shower
  • Lever door handles
Languages Spoken
  • Arabic
  • English
  • Hindi
  • Indonesian
  • Urdu

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Pillowtop mattress
Freshen up
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Chocolate Lounge - This café specializes in local and international cuisine.

Asia Restaurant - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Al Firdous Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Sheraton Makkah Jabal Al Kaaba Hotel’s small print

Also known as

  • Sheraton Makkah Jabal Al Kaaba Hotel Mecca
  • Sheraton Makkah Jabal Al Kaaba Mecca
  • Sheraton Makkah Jabal Al Kaaba
  • Sheraton Makkah Jabal Al Kaab
  • Sheraton Makkah Jabal Al Kaaba
  • Sheraton Makkah Jabal Al Kaaba Hotel Hotel
  • Sheraton Makkah Jabal Al Kaaba Hotel Mecca
  • Sheraton Makkah Jabal Al Kaaba Hotel Hotel Mecca

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Buffet breakfast is offered for an extra charge of SAR 95 for adults and SAR 47.5 for children (approximately)

WiFi is available in guestrooms for SAR 75 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Makkah Jabal Al Kaaba Hotel

  • Does Sheraton Makkah Jabal Al Kaaba Hotel offer free cancellation for a full refund?
    Yes, Sheraton Makkah Jabal Al Kaaba Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Makkah Jabal Al Kaaba Hotel?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Makkah Jabal Al Kaaba Hotel?
    Sorry, there's no onsite parking at Sheraton Makkah Jabal Al Kaaba Hotel.
  • Are pets allowed at Sheraton Makkah Jabal Al Kaaba Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Sheraton Makkah Jabal Al Kaaba Hotel?
    You can check in from 4 PM - 5 PM. Check-out time is noon.
  • Are there restaurants at or near Sheraton Makkah Jabal Al Kaaba Hotel?
    Yes, there are 2 onsite restaurants, featuring local and international cuisine. Nearby restaurants include Albaik (8-min walk), Five Guys (10-min walk), and Broast (13-min walk).

Recent reviews

Good 7.8 From 78 reviews

Very good 8.0
We request Haram View but no response..beside delay chech in is not good to be 16:00
Mazen, us1 night family trip
Good 6.0
I requested non smoking room but I was given smoking room and floor
us4 night family trip
Exceptional 10.0
Best hotel Very big and spacious room If I could give it a 10 star rating I would
gb1 night family trip
Exceptional 10.0
So convenient but my room view wasn't good facing the back of the hotel
us3 night trip
Very good 8.0
It is good for the price i paid. Room was small for three people
us1 night family trip
Exceptional 10.0
reception is short of staff . one person attending queue guest
ie3 night family trip
Good 6.0
There is no available transportation to the haram. It’s not a walking distance at all and I had to take a taxi.
gb1 night family trip
Exceptional 10.0
Excellent condition of the property, very well maintained. Great staff, from reception to the restaurant to the housekeeping, they are all very well trained and very polite. This reflects good management that is running the show. Very specifically few individuals who made it pleasurable stay were Abd el saeed from the front office, Mehdi and faisal from the restaurant and saif from housekeeping. Great Job guys !!!
Traveller, us6 night trip
Exceptional 10.0
Awesome location , amazing food , highly recommended
us1 night family trip
Good 6.0
Horrible reception, comfortable rooms.
Comfortable hotel, except the reception. Very slow and inexperienced. Ok location, around 10 mins walk from the kaaba.
Arshad, us1 night romance trip

Sheraton Makkah Jabal Al Kaaba Hotel