All properties in Surabaya, East Java, Indonesia

Fairfield by Marriott Surabaya

4-star hotel in Surabaya with outdoor pool and restaurant

  • Free WiFi and free parking

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  • Pool
  • Pool
  • Pool
  • City Suite, 2 Bedrooms, Non Smoking, City View - Living Room
  • Pool
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Jalan Mayjend Sungkono No. 178, Surabaya, 60225, Indonesia
  • Very friendly staff. They made the experience really good

    Feb 1, 2019

  • Nice hotel and friendly staff. Room spacious and comfort.

    Jan 24, 2019

See all 54 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 270 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle

For families

  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Television
  • Garden
  • Terrace

What’s around

  • Ciputra World Mall - 13 min walk
  • Surabaya Town Square - 36 min walk
  • Mpu Tantular Museum - 43 min walk
  • Surabaya Zoo - 2.4 mi / 3.9 km
  • Pakuwon Mall - 2.9 mi / 4.6 km
  • Royal Plaza Surabaya - 3 mi / 4.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, Non Smoking
  • Junior Suite, 1 Bedroom, City View
  • City Suite, 2 Bedrooms, Non Smoking, City View
  • Deluxe Room, 1 Double Bed, Non Smoking

What’s around


  • Ciputra World Mall - 13 min walk
  • Surabaya Town Square - 36 min walk
  • Mpu Tantular Museum - 43 min walk
  • Surabaya Zoo - 2.4 mi / 3.9 km
  • Pakuwon Mall - 2.9 mi / 4.6 km
  • Royal Plaza Surabaya - 3 mi / 4.9 km
  • BG Junction - 3.2 mi / 5.2 km
  • Joko Dolog Statue - 3.9 mi / 6.3 km
  • Tunjungan Plaza - 4 mi / 6.5 km
  • Grahadi - 4 mi / 6.5 km
  • Sharp Bamboo Monument - 4.1 mi / 6.5 km

Getting around

  • Surabaya (SUB-Juanda) - 33 min drive
  • Surabaya Pasar Turi Station - 19 min drive
  • Surabaya Gubeng Station - 21 min drive
  • Free airport shuttle
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Jalan Mayjend Sungkono No. 178, Surabaya, 60225, Indonesia

At a glance

Hotel size

  • This hotel has 270 rooms
  • This hotel is arranged over 30 floors


  • Check-in time 2:00 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Free airport shuttle (available 24 hours)


  • Free onsite self parking
  • Onsite valet parking (IDR 50000 per night)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Health club

Working away

  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services


  • Elevator
  • Garden
  • Picnic area
  • Terrace


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Indonesian

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms

Freshen up

  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include sports massages and massages. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include a yukata (Japanese robe).


Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 130000 per person (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for IDR 350000.0 per day

ParkingPay at property

  • Valet parking costs IDR 50000 per night

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).


This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.

Also known as

  • Fairfield Marriott Surabaya Hotel
  • Fairfield Marriott Surabaya
  • Fairfield by Marriott Surabaya Hotel
  • Fairfield by Marriott Surabaya Surabaya
  • Fairfield by Marriott Surabaya Hotel Surabaya

*See fees & policies for additional details or extra charges


  • Yes, Fairfield by Marriott Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - noon. Check-out time is noon.
  • Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Ikan Bakar Cianjur (6-min walk), McDonald's Mayjen Sungkono (7-min walk), and The Avenue Lounge Bar (8-min walk).
  • Yes, a free airport shuttle is available.
  • Have fun during the warmer months with activities such as tennis. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and spa services. Fairfield by Marriott Surabaya also has a picnic area and a garden.
  • 10.0.Exceptional

    Amazing stay

    Clean and comfy bed! Service staff was helpful with changes and all. Also abt 15mins walk to ciputra mall which was great!

    Nur, 2 night trip with friends, Dec 30, 2018

    Verified guest review

  • 10.0.Exceptional

    Comfortable stay

    Clean, spacious and comfortable stay. Spouse and I needed a comfortable hotel to rest before we proceed for our hike at Mount Bromo and we made a good choice by choosing Fairfield. Only cons is probably it is not too near to any food places.

    Siwei, 1 night romance trip, Nov 15, 2018

    Verified guest review

  • 8.0.Very good

    The hotel is clean and comfortable with friendly staffs around.Location is also conveneient mearby main shopping areas and restaurant.The only less satisfactory was the cafe area that served breakfast,the staffs were very slow in cleanaring the tables and ended up many uncleaned tables were around and guess were just standing around standing amd waiting for the staffs to clear the tables.The hotel may meed more staffs at the cafe during breakfast time in order to speed up the tables for guess to sit instead standing around where tables were available but just not beimg cleaned out.

    Mansoer, 3 night trip, Oct 23, 2018

    Verified Expedia guest review

  • 8.0.Very good

    A to stsy in Surabaya

    A clean modern cozy plsce to stay

    1 night family trip, Dec 25, 2019

    Verified guest review

  • 10.0.Exceptional

    Nice hotel for busines trip

    Gigin, 1 night family trip, Dec 15, 2019

    Verified guest review

  • 10.0.Exceptional

    Very pleasant stay

    Second time for me to stay at this hotel, and it was as nice as my first time. The room was spacious and clean. Good location too.

    Kam Ying, 3 night business trip, Sep 8, 2019

    Verified guest review

  • 10.0.Exceptional

    Was amazing and the staff and amenities were great.!

    1 night business trip, Apr 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    All the staff are very friendly, polite and respectful. But if you have a car and getting a parking in the garage, you need to get stamp on your ticket for free parking, otherwise they will charge a fee every times come in and out.

    2 night family trip, Apr 26, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Nice hotel, the staff is very helpful. I know they were very busy but we had to wait for our luggage for half an hour, is not good when you have to get ready for an appointment and anything you need is in your luggage. The light in the bathroom is see trough to your bedroom. It makes someone else awake when you're going to the bathroom in the middle of the night.

    Yanita, 1 night family trip, Mar 30, 2019

    Verified guest review

  • 10.0.Exceptional

    The room is spacious and very comfortable. The staff are very pleasant and helpful. Location is close to a few malls and lots of food. Breakfast options are abundant. Very good fresh pastries.

    1 night family trip, Feb 3, 2019

    Verified Expedia guest review

See all 54 reviews