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PrimeBiz Hotel Surabaya

3.5 star property
Hotel with spa, near Al Akbar Mosque

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Photo gallery for PrimeBiz Hotel Surabaya

Front of property – evening/night
Lobby
Lobby sitting area
In-room safe, desk, laptop workspace, blackout curtains
Lobby sitting area
PrimeBiz Hotel Surabaya is your serene retreat near the Royal Plaza Surabaya. Unwind with a rejuvenating massage at Sekar Arum, explore local flavors at the coffee shop/cafe or stay connected with in-room WiFi and a 24-hour business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Spa
  • Bar
  • Connecting rooms available
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 7 meeting rooms
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bidet
Private bathroom
  • City view
  • 3 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Triple Room, 3 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Triple Room, 3 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bidet
Private bathroom
  • City view
  • 2 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bidet
Private bathroom
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bidet
Private bathroom
  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

In-room safe, desk, laptop workspace, blackout curtains

Superior King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bidet
Private bathroom
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

In-room safe, desk, laptop workspace, blackout curtains

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

In-room safe, desk, laptop workspace, blackout curtains

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room

  • Sleeps 2
  • 1 Single Futon

View all photos for Superior Triple Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Triple Room

  • Sleeps 3
  • 3 Single Beds

Similar properties

Exterior

Doubletree By Hilton Surabaya

  • Pool
  • Airport transfer
  • Free parking
  • Internet access
9.4 out of 10, Exceptional, 92 reviews
The price is S$90
includes taxes & fees
1 Jun - 2 Jun
Doubletree By Hilton Surabaya
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About the area

Map
Jl. Gayung Kebonsari no. 30, Surabaya, East Java, 60235

What's nearby

  • Al Akbar Mosque - 14 min walk - 1.2 km
  • Royal Plaza Surabaya - 4 min drive - 3.8 km
  • Surabaya Zoo - 5 min drive - 5.1 km
  • Pakuwon Mall - 10 min drive - 9.0 km
  • Tunjungan Plaza - 10 min drive - 8.5 km

Getting around

  • Surabaya (SUB-Juanda) - 13 min drive
  • Surabaya Gubeng Station - 10 min drive
  • Surabaya Pasar Turi Station - 11 min drive
  • Tandes Station - 35 min drive
  • Jemursari Station - 17 min walk
  • Kertomenanggal Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mang Kabayan Ketintang - ‬17 min walk
  • ‪Rawon Pak Pangat Wonokromo - ‬13 min walk
  • ‪Evie Deli - ‬2 min walk
  • ‪Rujak Cingur & Gado Gado "Depot Lina - ‬10 min walk
  • ‪Warung Wader - ‬17 min walk

About this property

PrimeBiz Hotel Surabaya

PrimeBiz Hotel Surabaya puts you within a 10-minute drive of Tunjungan Plaza. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include a 24-hour fitness centre and a bar/lounge.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 153 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Room amenities

Be entertained

  • 40-inch LED TV

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water
  • Free tea bags/instant coffee
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sekar Arum. Services include massages. The spa is open daily.

Fees & policies

Refundable deposits

  • Cash deposit: IDR 100000 per stay

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately IDR 75000 for adults and IDR 37500 for children
  • Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for IDR 300000.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

PrimeBiz Surabaya
PrimeBiz Hotel Surabaya Java
PrimeBiz Hotel Surabaya Hotel
PrimeBiz Hotel Surabaya Surabaya
PrimeBiz Hotel Surabaya Hotel Surabaya

Frequently asked questions

Does PrimeBiz Hotel Surabaya offer free cancellation for a full refund?

Yes, PrimeBiz Hotel Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at PrimeBiz Hotel Surabaya?

Sorry, pets aren't allowed.

Is parking offered on site at PrimeBiz Hotel Surabaya?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by PrimeBiz Hotel Surabaya?

Yes, an airport shuttle is available. The charge is IDR 150000 per vehicle one-way.

What are the check-in and check-out times at PrimeBiz Hotel Surabaya?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at PrimeBiz Hotel Surabaya and nearby?

PrimeBiz Hotel Surabaya has a spa and a 24-hour fitness centre.

Are there restaurants at or near PrimeBiz Hotel Surabaya?

Yes, there's an on-site restaurant.

What's the area around PrimeBiz Hotel Surabaya like?

PrimeBiz Hotel Surabaya is located a short 17-minute walk from Al Akbar Mosque.

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PrimeBiz Hotel Surabaya Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Fabulous hotel l, super comfortable and super friendly and helpful staff
1-night trip

8/10 Very good

Oscar, 2-night trip

10/10 Exceptional

hotel sangat Bersih serta nyaman
sucijanti, 1-night trip

6/10 Good

Suryani, 1-night trip

10/10 Exceptional

Oscar, 1-night trip

8/10 Very good

部屋もキレイだしスタッフにも問題はありませんが　　防音　との事で期待していたのですが隣の部屋の音や廊下での話し声、たまたま部屋の位置も悪く朝4時20分頃に流れるお祈りの声で起こされたりと騒音には多少問題有り 後　シャワーがホースタイプで良かったのですがお湯の温度調節が難しく時間も掛かる。 でも、悪いホテルではありません。
Hiroshi, 13-night trip

10/10 Exceptional

excellent people and service

saleh, 1-night trip

10/10 Exceptional

3-night trip

6/10 Good

Bon hôtel de gamme supérieure, dommage qu’il soit loin de la gare ferroviaire et de l’aéroport. Mauvaise insonorisation des chambres.
frederic, 1-night trip

10/10 Exceptional

Nice breakfast selection, and staff were superb. Special mention for Ditya on reception who displayed outstanding customer service.
Roger, 4-night trip

10/10 Exceptional

価格が安いのに、十分綺麗だった。
Yoriko, 1-night trip