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PrimeBiz Hotel Surabaya

Photo gallery for PrimeBiz Hotel Surabaya

Front of property
Triple Room, 3 Single Beds | In-room safe, desk, laptop workspace, blackout curtains
Daily local cuisine breakfast (IDR 75000 per person)
Lobby sitting area
Shower, free toiletries, slippers, towels

Overview of PrimeBiz Hotel Surabaya

PrimeBiz Hotel Surabaya

3.5 star property
3.5-star hotel with spa, near Al Akbar Mosque

8.6/10 Fabulous

3 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Connecting rooms available
Jl. Gayung Kebonsari no. 30, Surabaya, East Java, 60235
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 7 meeting rooms
  • Airport shuttle
  • 24-hour front desk
For families
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Ketintang
  • Tunjungan Plaza - 34 min drive

Getting around

  • Surabaya (SUB-Juanda) - 13 min drive
  • Surabaya Gubeng Station - 10 min drive
  • Surabaya Pasar Turi Station - 11 min drive
  • Tandes Station - 19 min drive
  • Jemursari Station - 17 min walk
  • Airport shuttle (surcharge)


  • Rawon Pak Pangat Wonokromo - 13 min walk
  • Graha Elveka - 8 min walk
  • Mang Kabayan Ketintang - 17 min walk
  • Pecel Nikmat - 4 min walk
  • Soto Pak Idoh - 3 min walk

About this property

PrimeBiz Hotel Surabaya

PrimeBiz Hotel Surabaya offers an airport shuttle (available 24 hours) for IDR 150000 per vehicle one-way. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. A 24-hour fitness centre and a bar/lounge are other highlights.


English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 153 rooms
  • Arranged over 12 floors


  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Free on-site valet parking


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 2017
  • Television in common areas
  • 24-hour fitness centre
  • Full-service spa


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Grab bar near toilet


  • English
  • Indonesian

Room amenities

Be entertained

  • 40-inch LED TV

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water
  • Free tea bags/instant coffee
  • Paper towels


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Sekar Arum. Services include massages. The spa is open daily.

Fees & policies

Refundable deposits

  • Cash deposit: IDR 100000 per stay

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately IDR 75000 for adults and IDR 37500 for children
  • Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for IDR 300000.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.


<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

PrimeBiz Surabaya
PrimeBiz Hotel Surabaya Java
PrimeBiz Hotel Surabaya Hotel
PrimeBiz Hotel Surabaya Surabaya
PrimeBiz Hotel Surabaya Hotel Surabaya

Frequently asked questions

Does PrimeBiz Hotel Surabaya offer free cancellation for a full refund?
Yes, PrimeBiz Hotel Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at PrimeBiz Hotel Surabaya?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at PrimeBiz Hotel Surabaya?
Sorry, pets aren't allowed.
Is parking offered on site at PrimeBiz Hotel Surabaya?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by PrimeBiz Hotel Surabaya?
Yes, an airport shuttle is available. The charge is IDR 150000 per vehicle one-way.
What are the check-in and check-out times at PrimeBiz Hotel Surabaya?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at PrimeBiz Hotel Surabaya and nearby?
PrimeBiz Hotel Surabaya has a spa and a 24-hour fitness centre.
Are there restaurants at or near PrimeBiz Hotel Surabaya?
Yes, there's an on-site restaurant.
What's the area around PrimeBiz Hotel Surabaya like?
PrimeBiz Hotel Surabaya is in Ketintang, a short 17-minute walk from Al Akbar Mosque.







Staff & service




Property conditions & facilities




10/10 Exceptional

Nice breakfast selection, and staff were superb. Special mention for Ditya on reception who displayed outstanding customer service.
Roger, 4-night family trip
Verified guest review

6/10 Good

Bon hôtel de gamme supérieure, dommage qu’il soit loin de la gare ferroviaire et de l’aéroport. Mauvaise insonorisation des chambres.
frederic, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Yoriko, 1-night business trip
Verified guest review