Guests
All properties in Kuta, West Nusa Tenggara, Indonesia

Jivana Resort

3.5-star hotel with outdoor pool, near Kuta Beach

  • Free local cuisine breakfast, free WiFi, and free parking
From
S$69

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  • Exterior
  • Exterior
  • Outdoor Pool
  • Outdoor Pool
  • Exterior
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Jl. Raya Kuta Baturiti, Kuta, 83573, West Nusa Tenggara, Indonesia
9.0.Superb.
  • This was our third time here, we have been living on part time in Lombok since many years…

    Nov 20, 2019

  • Our stay at Jivana Resort in March was amazing. We had a one bedroom villa and it was…

    Mar 1, 2020

See all 32 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available

Guests rated location

Walkable

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 10 smoke-free guestrooms
    • Daily housekeeping
    • Near the beach
    • Restaurant and bar/lounge
    • 1 outdoor pool
    • Free childcare

    For families

    • Cribs/infant beds (surcharge)
    • Babysitting or childcare (free)
    • Cookware, dishware, and utensils
    • Refrigerator
    • Television
    • Free toiletries

    What’s around

    • Heart of Kuta
    • Kuta Beach - 17 min walk
    • Pantai Seger - 38 min walk
    • Tanjung Aan Beach - 4.1 mi / 6.6 km
    • Merese Hill - 4.2 mi / 6.7 km
    • Selong Belanak Beach - 11.4 mi / 18.4 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Double Room, Poolside
    • Deluxe Twin Room, Poolside
    • Luxury Single Room, 1 King Bed, Private Pool
    • Luxury Cabin, 2 Bedrooms, Accessible, Pool View

    What’s around

    Landmarks

    • Heart of Kuta
    • Kuta Beach - 17 min walk
    • Pantai Seger - 38 min walk
    • Tanjung Aan Beach - 4.1 mi / 6.6 km
    • Merese Hill - 4.2 mi / 6.7 km
    • Selong Belanak Beach - 11.4 mi / 18.4 km
    • Mawi Beach - 11.7 mi / 18.8 km

    Getting around

    • Lombok (LOP-Lombok Intl.) - 17 min drive
    • Airport shuttle (surcharge)
    map
    See on map
    Jl. Raya Kuta Baturiti, Kuta, 83573, West Nusa Tenggara, Indonesia

    At a glance

    Hotel size

    • This hotel has 10 rooms

    Arriving/leaving

    • Check-in time 1:00 PM-9:00 PM
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Free babysitting/childcare

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free local cuisine breakfast daily
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Swim-up bar
    • Poolside bar
    • Room service (during limited hours)
    • Water dispenser

    Things to do

    • Number of outdoor pools - 1
    • Pool sun loungers
    • Pool umbrellas

    Working away

    • Meeting rooms

    Services

    • Front desk (limited hours)
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Porter/bellhop

    Facilities

    • Year Built - 2017
    • Safe-deposit box at front desk
    • Garden
    • Terrace

    Accessibility

    • Accessible bathroom
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible registration desk
    • Wheelchairs available on site
    • Lowered electrical outlets in bathroom
    • Lever door handles

    Languages Spoken

    • English
    • Indonesian

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Bathrobes
    • Slippers

    Sleep well

    • Blackout drapes/curtains

    Things to enjoy

    • Yard
    • Individually decorated
    • Individually furnished
    • Patio

    Freshen up

    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • 50-inch LCD TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi

    Food and drink

    • Refrigerator
    • Cookware, dishware, and utensils
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.

    Fees & policies

    Optional extras

    • Airport shuttle service is offered for an extra charge of IDR 200000 per vehicle (one-way)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Cribs/infant beds are available for IDR 50000.0 per day
    • Rollaway beds are available for IDR 200000.0 per day

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast and through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Policies

    This property does not have elevators.

    This property accepts debit cards, debit cards, debit cards, debit cards and debit cards.

    Also known as

    • Jivana Resort Kuta
    • Jivana Kuta
    • Jivana Resort Kuta
    • Jivana Resort Hotel
    • Jivana Resort Hotel Kuta

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Jivana Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 1:00 PM - 9:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant that offers local and international cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Warung Flora (5-min walk), Milk Espresso (6-min walk), and Frida's Burrito (7-min walk).
    • Yes, an airport shuttle is available. The charge is IDR 200000 per vehicle one-way.
    • Jivana Resort has an outdoor pool and a garden.
    9.0.Superb.
    • 8.0.Very good

      always a pleasure

      it is alway a pleasure staying here

      Cornelius Machiel, 2 night trip, Feb 24, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Bianca & the service team make staying at Jivana an experience you’ll never forget! They are professional, yet personal, remembering names, how you like your food & drinks. We never once had to ask twice for anything, our every need was anticipated & met! Jivana is the perfect resort👌 Clean, quiet, fun, great atmosphere, & the location couldn’t be any more perfect!! Great for couples, & families! We can’t wait to go back when we visit Kuta Lombok again! Thank you Bianca & Team, you were perfect 👌😇

      7 night family trip, Jan 2, 2020

      Verified Lastminute guest review

    • 10.0.Exceptional

      The true meaning of a restful vacation

      The experience when entering into Jivana Resort is everything you hoped it to be when booking. All staff at Jivana Resort are extremely polite, hospitable, professional and extremely thoughtful. Adrian and the management team are always very hospitable and were available to make your stay memorable. I personally sent emails to confirm transfers and to notify the management of Jivana Resort that our flight had been delayed and within minutes I received a response of acknowledgement which was pleasing to receive. The poolside villas are lovely, and the King bed is of great quality ensuring a good sleep! The facility was maintained at a very high standard and the pool area, restaurant and common area were impeccable. Jivana Resort is certainly the place to stay in the South Lombok (Kuta) region! From Andrew & Sonia D

      Andrew, 10 night trip, Dec 28, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Luxury

      We loved this place. The rooms were lovely, the bed was super comfortable, the whole room was super comfortable and spacious with a huge outdoor bathroom. It’s in a great location. The staff were fantastic and the breakfasts very delicious. We found the pool to be too hot (an Indonesian/humid climate thing?) and the wifi was no good. And yet I’m still giving it a 5 because it’s just that nice and very affordable. Even the linens were excellent.

      Kenneth, 7 night trip, Dec 1, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      Shower room and toilet is totally outside Feel weird to shower, and shower head was broken , water came out badly. Requested to reception, but nothing changed . Sink drain is bad , once you use water for 30 seconds after you should stop water for a while to let water out of from sink. There is spa in room massage. I did 75 mins massage plus 10 mins free massage Massage lady prepare thing in the room for 20 mins After i signed on the board , i put time 20:40 pm And she finished massage 21;40 pm I asked her is it 60 mins massage or 85 mins massage. She said that my booking was 20:20 pm Then is it no problem? You prepared thing to do massage in the room for 20 mins , is it all included in the massage time..? More funny thing , when i talked like that, she said will give 25% discount, i dont want to get deal with her, but she forced me to sign on the bill, i just took bill and went to reception to complain, receptionist said will check Next day , their answer is same , they will give 25% discount, thats it. There is no customer service at all. This spa price 21% additional for tax. And massage lady didnt wash my feet just touch directly with oil, and touch all my body with same hands. I just arrived and was very tired so asked to get massage immediately, can u guess how i felt dirty, I refused her to touch my face and hair. It was terrible my spa experience ever ..

      Soy, 2 night family trip, Oct 25, 2019

      Verified Expedia guest review

    • 8.0.Very good

      The property and room were stunningly beautiful and an oasis in Kuta. The breakfasts were delicious and we appreciated that room service for all dining was included in the costs. The ability to rent scooters on site was a bonus and we appreciated the convenience. Lovely, attentive restaurant and front desk staff

      4 night trip, Sep 24, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Beautiful, gardens, ponds and rooms.

      Main Street restaurants are accessed by walking down a long unlit lane. I would think not a good idea for solo female travellers.

      Annette, 2 night trip, Jun 20, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      Not a place I would return to.

      Lovely room and hotel grounds. Staff very helpful and friendly. The noise was the big problem the amplifiers pushed into distortion and so many times a day, not good. Lombok is a bit run down we searched for nice food on the street but came back to the hotel as the best food, tasty and well presented.

      Peter, 7 night romance trip, Jun 5, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Amazing hotel, good facilities and friendly staff.

      3 night romance trip, May 3, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      My kids loved the koi fish. Entire resort is beautiful . Loved the comfortable beds and linens. Food was excellent and staff very friendly and helpful. One comment - would rather have clothing wardrobe in the room, not in the bathroom area. The humidity made the clothes damp

      4 night family trip, May 2, 2019

      Verified Expedia guest review

    See all 32 reviews