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Imperial Riverbank Hotel Kuching

Photo gallery for Imperial Riverbank Hotel Kuching

Front of property – evening/night
Deluxe Twin Room | In-room safe, desk, iron/ironing board, free WiFi
Deluxe Twin Room | In-room safe, desk, iron/ironing board, free WiFi
Deluxe Twin Room | In-room safe, desk, iron/ironing board, free WiFi
Standard King Room, No Windows | In-room safe, desk, iron/ironing board, free WiFi

Overview of Imperial Riverbank Hotel Kuching

Imperial Riverbank Hotel Kuching

3.0 star property
City centre Kuching hotel with restaurant

8.8/10 Fabulous

340 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Restaurant
  • 24/7 front desk
Map
Jalan Tunku Abdul Rahman, Kuching, Sarawak, 93100
Main amenities
  • Daily housekeeping
  • Restaurants
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Reception hall
For families
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • Heart of Kuching
  • Kuching Waterfront - 3 min drive
  • Vivacity Megamall - 11 min drive

Getting around

  • Kuching (KCH-Kuching Intl.) - 10 min drive

Restaurants

  • McDonald's - 3 min walk
  • Suasana On 18th - 7 min walk
  • Lobby Hilton Hotel - 7 min walk
  • Burger Station - 1 min walk
  • Teresa's Laksa - 7 min walk
Map

About this property

Imperial Riverbank Hotel Kuching

When visiting Kuching, Imperial Riverbank Hotel Kuching is a great choice to consider. For a bite to eat, guests can visit Riverside Cafe, which serves local and international cuisine and is open for breakfast, lunch and dinner. Fellow travellers like the comfortable beds and helpful staff.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 109 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Riverside Cafe – This café specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Imperial Riverbank Hotel
Imperial Riverbank Kuching
Imperial Riverbank
Imperial Riverbank Kuching
Imperial Riverbank Hotel Kuching Hotel
Imperial Riverbank Hotel Kuching Kuching
Imperial Riverbank Hotel Kuching Hotel Kuching

Frequently asked questions

Does Imperial Riverbank Hotel Kuching offer free cancellation for a full refund?
Yes, Imperial Riverbank Hotel Kuching does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Imperial Riverbank Hotel Kuching?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Imperial Riverbank Hotel Kuching?
Sorry, pets aren't allowed.
Is parking offered on site at Imperial Riverbank Hotel Kuching?
Sorry, there's no on-site parking at Imperial Riverbank Hotel Kuching.
What are the check-in and check-out times at Imperial Riverbank Hotel Kuching?
You can check in from 2 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near Imperial Riverbank Hotel Kuching?
Yes, Riverside Cafe offers local and international cuisine.
What's the area around Imperial Riverbank Hotel Kuching like?
Imperial Riverbank Hotel Kuching is in the heart of Kuching, a short 6-minute walk from Hills Shopping Mall and 8 minutes' walk from Jalan Padungan. Travellers say that this hotel is in a good location.

Reviews

8.8

Fabulous

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.5/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

Run down and need to spruce up Unattractive dining Wifi was working intermittently Housekeeping was good
Verified Expedia guest review

6/10 Good

Bed can be newer and more comfortable.
William, 2-night family trip
Verified Hotels.com guest review

6/10 Good

nik, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable stay
Comfortable stay. Limited on-site public parking. Breakfast available for stayed-in guests, but limited to a-la-cart due to pandemic.
Hilary, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff Steve went out of his way to make my trip enjoyable happened to be here when the travel restrictions were put in place and staff was very helpful in explaining what was going on
Paul, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended
Very good hotel.Staff very helpful. Great location on waterfront.Bus and ferry stop immediately adjacent. Good asian choices for breakfast, not so .much western but more than adequate.Some traffic noise depending on room
P C, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a well managed hotel on the waterfront. Staff are great, good location bang on waterfront with bus stop,ferry and mall right outside. Good choice of eateries close by. Highly recommended.
Phil, 1-night romance trip
Verified Ebookers guest review

10/10 Exceptional

Best location and value for money
3-night business trip
Verified Expedia guest review

8/10 Very good

Breakfast in one of the reason for me in this hotel but quite disappointing for declining in the quality in recent years, even though very limited variety but I satisfied with the taste. Been here since 2018 and occasionally check in here until today. Now, the taste quite poor like they hiring new chef or what, I am not sure. However the room service was magnificent with reasonable price. Moreover, there was also declining in room cleanliness especially in toilet area. I love this hotel, this is one of my favorite place to stay in city center so I do hope that this hotel will improve.
DD, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Greta choice for Kuching
Great place to stay on the Kuching riverfront. No problems at all. Room was clean, quiet, good internet, good bed and shower. Breakfast buffet was good. Staff were friendly. I recommend and would stay there again.
Richard, 3-night trip
Verified Hotels.com guest review