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El Dorado Seaside Palms, Adults only All inclusive
Adults-only beachfront property with spa, near Xpu-ha Beach
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
Restrictions related to your trip
Mexico may have travel restrictions in place due to COVID-19.
7.8.Good.10 verified Hotels.com guest reviews
I planned my vacation (girls trip) several months ago. I requested 2 rooms, double beds…
Aug 5, 2018
amazing experience .will recommend to other family and friends..excellent service, food…
Jun 10, 2018
Official standards
This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- 72 hours gap period enforced between guest stays
- Contactless check-in is available
- Guests are provided with free hand sanitizer
- Free WiFi
- Free parking
- Pool
- Bathtub
- Gym
- Air Conditioning
Property highlights
Main amenities
- 38 guestrooms
- Daily housekeeping
- On the beach
- 10 restaurants and 3 poolside bars
- Full-service spa
- 5 outdoor pools
What’s around
- On the beach
- Akumal Beach - 9.1 mi / 14.6 km
- Half Moon Bay - 10.1 mi / 16.3 km
- Yal-ku Lagoon - 10.3 mi / 16.5 km
- Riviera Maya Golf Club - 10.4 mi / 16.8 km
- Xcacel Beach - 13.5 mi / 21.7 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Luxury Junior Suite
- Beachfront Junior Suite
- Swim Up Junior Suite
- Premium Junior Suite
- Junior Suite
Location
- On the beach
- Akumal Beach - 9.1 mi / 14.6 km
- Half Moon Bay - 10.1 mi / 16.3 km
What’s around
Landmarks
- On the beach
- Akumal Beach - 9.1 mi / 14.6 km
- Half Moon Bay - 10.1 mi / 16.3 km
- Yal-ku Lagoon - 10.3 mi / 16.5 km
- Riviera Maya Golf Club - 10.4 mi / 16.8 km
- Xcacel Beach - 13.5 mi / 21.7 km
- Xcacel-Xcacelito Sanctuary - 14.4 mi / 23.2 km
- Xel-Há Park - 14.6 mi / 23.5 km
- Dos Ojos Cenote - 17.4 mi / 28 km
Getting around
- Cozumel Intl. Airport (CZM) - 22.4 miles/36.1 km
- Area shuttle (surcharge)
At a glance
Size
- 38 rooms
Arriving/leaving
- Check-in time 3:00 PM-midnight
- Check-out time is noon
Restrictions related to your trip
- Mexico may have travel restrictions in place due to COVID-19.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 18
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free uncovered onsite valet parking
Other information
- Caters to adults only
At the property
Food and drink
- 10 restaurants
- 11 bars/lounges
- 3 poolside bars
- Coffee shop/café
- 24-hour room service
Things to do
- Beach sun loungers
- Beach umbrellas
- Number of outdoor pools - 5
- Pool sun loungers
- Fitness facilities
- Outdoor tennis court
- Full-service spa
- Basketball on site
- Volleyball on site
- Beach towels
- Pool umbrellas
- Health club
Working away
- Conference space
- Conference space size (feet) - 8000
- Conference space size (meters) - 743
- One meeting room
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Safe-deposit box at front desk
- Designated smoking areas
- Garden
- Terrace
- Television in common areas
Accessibility
- In-room accessibility
- Wheelchair-accessible path of travel
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
Languages Spoken
- English
- French
- German
- Spanish
In the room
Home comforts
- Air conditioning
- Ceiling fan
- Coffee/tea maker
- Bathrobes
- Slippers
- Iron/ironing board
Sleep well
- Pillow menu
- Blackout drapes/curtains
- Turndown service
- Premium bedding
Things to enjoy
- Private spa tub
- In-room massage available
- Balcony or patio
Freshen up
- Private bathroom
- Jetted bathtub
- Free toiletries
- Hair dryer
Be entertained
- Flat-screen TV
- Pay movies
- Premium TV channels
- IPod docking station
- DVD player
Stay connected
- Free WiFi
- Free international calls
More
- Daily housekeeping
- In-room safe
Special features
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Land activities
Entertainment
Not included
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
- Kayaking
Land activities
- Fitness facilities
- Soccer
- Tennis
- Volleyball
Entertainment
- Onsite entertainment and activities
Not included
- Motorized water sports
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Surcharge for premium food items
- Premium and/or non-domestic beverages
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
Spa
Guests can indulge in a pampering treatment at the property's full-service spa, Náay Spa. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.
Dining
Arrecifes - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Seaside Market - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
La Carreta - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Mia Casa - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Beach Barbeque - This beachfront restaurant specializes in barbecue and serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Seaside Market - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
La Carreta - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Mia Casa - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Beach Barbeque - This beachfront restaurant specializes in barbecue and serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Small print
Also known as
- El Dorado Seaside Suites Palms Karisma Adults Todo Incluido
- El Dorado Palms
- El Dorado Palms By Karisma Adults Only All Inclusive
- El Dorado Seaside Suites Palms Karisma Adults Todo Incluido
- El Dorado Seaside Palms, Adults only All inclusive Kantenah
Optional extras
Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Area shuttle service is offered for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, El Dorado Seaside Palms, Adults only All inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free valet parking.
- Yes, there are 5 outdoor pools.
- Sorry, pets and service animals aren't allowed.
- You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
- Yes, there are 10 onsite restaurants, featuring alfresco dining, international cuisine, and ocean views. Nearby restaurants include Bloved Lounge & Restaurant (2.5 mi), Royal Grill (2.7 mi), and Paparazzi (5.5 mi).
- Practice your swing on the tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. El Dorado Seaside Palms, Adults only All inclusive also has 3 poolside bars, 11 bars, and a health club, as well as private indoor hot tubs and a garden.
7.8.Good.10 verified Hotels.com guest reviews
- 10.0.Exceptional
My husband & I stayed at Sensimar Seaside Suites & Spa from 3/24/18-3/30/18 & had the most wonderful, relaxing and pampered vacation ever! The staff from the moment of our arrival were very engaging & attentive. The grounds are beautiful and constantly maintained by all the wonderful staff working there.This is our 3rd stay at a Karisma property and we both agree this one is our absolute favorite! Our personal conceirge Ula was very friendly, personable and helpful making our dinner reservations ,spa appointments &just checking in to see how we were doing. I took morning yoga classes with Edgar who made everyone feel comfortable and at ease, outdoors just above the beach.We relaxed on the beautiful beach every day & were able to get a bali bed in a great spot. We were spoiled by Erbie ,our Beach Butler who always greeted us with the warmest smile and served us delicous appetizers throughout the day.The beach waitresses were awesome, always checking in to see if we would like a cocktail. We had delicous ,healthy & beautifully presented meals at every place we dined our entire vacation with wonderful staff. We had great breakfasts & awesome, attentive staff at the Beach Barbeque (Yobani) and Arrecifes (Alexis). We enjoyed delicious lunch meals at Boutique Burger and Beach BBQ. We had (2) very romantic and delicous Italian meals at Mia Casa (Jose) a very authentic Mexican dinner at La Carreta (Angel) & delicious Asain cuisine at Klay Talay. Gracias & we hope to return soon!!
Kathy & Glenn, 6 night trip, Mar 24, 2018
Verified Travelocity guest review
- 10.0.Exceptional
Excelente
Una experiencia de relajación magnífica
ROGER, 2 night trip with friends, Dec 11, 2020
Verified Hotels.com guest review
- 8.0.Very good
El chef Juam Vargas excelente servicio. Y el camarero Erick trabajo excelente atencuin de todo el personal
7 night trip, May 20, 2019
Verified Expedia guest review
- 10.0.Exceptional
Buenas instalaciones y servicio, la comida muy buena
4 night trip, Mar 28, 2019
Verified Expedia guest review
- 10.0.Exceptional
El personal es increíble, el spa delicioso, la playa tranquila y hermosa. Y la comida y bebida es excelente
Karla, 2 night trip, Nov 17, 2018
Verified Expedia guest review
- 6.0.Good
4 night trip, Nov 15, 2019
Verified Expedia guest review
- 4.0.Fair
7 night trip, Feb 23, 2019
Verified Expedia guest review
- 8.0.Very good
7 night trip, Jan 27, 2019
Verified Orbitz guest review