Sip cocktails by the pool or indulge in a rejuvenating massage. A haven of relaxation awaits you with concierge services that cater to your every need.
Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
WiFi in public areas*
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Acuazul Reviews
Reviews
3.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
3.4/10
Cleanliness
2.8/10
Staff & service
2.0/10
Amenities
2.8/10
Property conditions & facilities
Reviews
6/10 Good
19 December 2019
Verified traveller
6-night trip
Verified Expedia guest review
2/10 Poor
7 December 2019
Lousy hotel to be avoided
The hotel is outdated and the information I got through Hotel.com is misleading. The rooms smell musty, the furniture outdated and non-functional, lamps do not work and door and windows do not close well. The walls were covered with grey mustiness. I am angry with Hotel.com since you are my prime source of info and I booked that lousy hotel upon your advice.
Anwar
Anwar, 2-night trip
Verified Hotels.com guest review
4/10 Fair
29 March 2020
Servicio medio
Reserve una cama mateimonial, y al llegar nos dimos cuenta que eran dos camas simples y la respuesta fue que ellos no trabajan con camas matrimoniales.
Verified traveller
5-night trip
Verified Hotels.com guest review
2/10 Poor
21 March 2020
Luis Mauricio
Luis Mauricio, 3-night trip
Verified Hotels.com guest review
4/10 Fair
6 January 2020
Tienen problemas de limpieza y fallas en los inodoros.
Retuvieron mi pasaporte porque no podían aplicar el pago para que pagáramos otra vez.
No hay interés de la gerencia por resolver problemas.
Verified traveller
3-night family trip
Verified Expedia guest review
2/10 Poor
2 January 2020
Malooooooo
Muy mal
Bebsabe
Bebsabe, 2-night trip
Verified Hotels.com guest review
2/10 Poor
23 November 2019
Abandono de mantenemiento
Puerta rota,banjo con mog y sin limpiar,sábanas sucias,toallas sucias,televisor sin mando,desayuno pobre,limpieza fatal