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View all photos for Premier Deluxe Room, Pool View

Minibar, in-room safe, individually decorated, desk

Premier Deluxe Room, Pool View

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony

Minibar, in-room safe, individually decorated, desk

Deluxe Room, Balcony

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room - 3 Adults

Minibar, in-room safe, individually decorated, desk

Deluxe Family Room - 3 Adults

  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premier Deluxe Family Room - 4 adults

View from room

Premier Deluxe Family Room - 4 adults

  • 65 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Cabana Room, Pool Access

View from room

Cabana Room, Pool Access

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

At a glance

Hotel size

  • 42 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Free uncovered on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle from 8 AM to 8 PM*

Off-site

  • Free area shuttle within 5 kilometres

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free local shuttle
  • Babysitting (surcharge)

What to do

  • Access to nearby outdoor pool

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Roll-in shower
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • 43-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio
  • Individually decorated
  • Separate sitting area

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Reviews

8.8

Fabulous

8.8/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Fair

Away from all the traffic and noise of the city
Verified Expedia guest review

10/10 Exceptional

Spacious room, wonderful staff
We absolutely loved our time at the hotel. From the moment we arrived until the moment we left we were given tremendous service from the entire staff. The room was excellent (very spacious and well designed), and the pool and amenities were a perfect addition to our wonderful stay in Cambodia. Highly recommend :)
Kirk, 3-night trip
Verified Hotels.com guest review

2/10 Poor

When my taxi driver finally found this hotel it appeared to be shut down. Gates were locked and the locals selling food right outside said they were not aware that the hotel was running. It’s in a very inconvenient location. Assuming it was closed/out of business, I left and got a different hotel. Also, do NOT believe the pictures of the property. It may have been nice pre-covid, but covid has hit this town hard and many hotels are out of business. However, somehow they are still booking on CheapTickets. This happened to me twice on this trip.
Emily, 1-night trip
Verified CheapTickets guest review

6/10 Good

The staff are extremely attentive and make every effort to compensate for the hotel’s shortcomings. There is no food available on site, so don’t count on the breakfast that’s supposed to be included. I was told to order (and purchase) breakfast through the FoodPanda app, but it only works with Cambodian phone numbers. The pool is beautiful, but collects leaves, which were only partially cleared out after I mentioned it. I also had to ask for my room to be cleaned and towels changed after that hadn’t happened by day 3. The lock on my door required several minutes of struggle each time I left or returned. I realize they’ve had a lot of challenges with the pandemic in addition to Cambodia’s overall economic issues, and appreciate the effort the staff made — it’s still a good deal, as long as you don’t mind living on instant noodles from the shop and having to ask for everything (including an electric kettle for making noodles…).
Katie, 4-night trip
Verified Expedia guest review

4/10 Fair

Disappointing
I have used this hotel numerous times in the past and it is convenient for where I need to be, but this time (post-covid) was very disappointing. It was scruffy and unmaintained (the pool had many tiles missing, the gardens were overgrown etc), the rooms were clean but smelled badly of damp as they had not been used, and there was no food or refreshments of any sort available, not even a cold beer or a coffee. The last, at least, should have been made clear on the website prior to booking. The manager and staff were pleasant and helpful as always, and we understood the impact the pandemic had had, but it was not a good experience and I am unlikely to return there next time I'm in Siem Reap.
Martin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Liz, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable
Approach road not in good condition. Property and swimming pool peaceful.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great pool!! A little far from town. Ferris Wheel will help liven the area up. :0)
Salty, 5-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

After an initial misunderstanding our visit was very pleasant indeed. Especially because the staff were so helpful
David, 3-night trip
Verified Hotels.com guest review