Garden Orchid Hotel

Over-all it was great. However, the time I stayed, there wasn’t any wifi.

The property had clean rooms and had a good gym and swimming pool area. Breakfast buffet was also good with good variety of mainly Filipino and some continental food choices. Staff were friendly and helpful. Some regulations in the hotel did not make sense such as including non pungent odor fruits like lanzones,avocado in a rule that it can onl;y be eaten in the pool area and not in the restaurant or room. I understand that this applies to fruits with a strong odor that can be offensive to others such as durian and marang but including non smelly fruits in this ban category does not make sense. I also did not like some of the dishes in the lobby restaurant and found the prices quite expensive compared to the grill restaurant beside the hotel.

Please supply complimentary water for guest

NO internet available, breakfast buffet disappointing poor selection of cereals.

Stayed on business . Staff really nice.water pressure was very low but usable.

Nice and clean.. however you can hear other rooms noise.

Service was good , almost all request was granted, room condition is good for a 3.5 star hotel. Staff and employees are courteous. W free airport transfer w/c is very convenient. 1 minute away from airport, near KCC mall

I was surprised to find out that the room we got did not include hair conditioner, shower cap, toothbrushes and toothpaste. The drinking water in the room was in a pitcher not in sealed bottles so that the potabilty of the water was questionnable. The shampoo was in sachets which one would buy in sari sari stores when the hotel website says it is a luxurious hotel. It was hard to tear the sachet to squueze the shampoo out with your fingers. Hotel probably expected to use their upper and lower teeth to tear the sachet! I had to go down to the front desk for a pair of scissors by foot (no elevators), The people in the front desk did not have the initiative to help when I called them. They told me that if I chose to stay in the newer building of the hotel the bathrooms would have complete toiletries. How would I know that? I booked online and lack of toiletries was not mentioned in their website. I had a very terrible experience in this hotel. The front desk people are amateurs. This hotel is overrated and overpriced.

Friendly Airport pickup and checkin. Modern and very clean room. Nice breakfast and easy check out.

This property was very friendly, clean, comfortable. I enjoyed the breakfast. The pool was a bit murky, so I didn't swim. I used the exercise room; it was pleasant. Upstairs, the hall has a very dilapidated carpet. I think that they are renovating it bit by bit, because my room and the hall to my room was very up to date and sparkling good condition. The hotel is really close to the airport (I mean you can walk). I highly recommend this hotel.