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All properties in Alcalá de Henares, Community of Madrid, Spain

Hotel Ciudad de Alcalá

In the heart of Alcala de Henares

  • Free WiFi

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1 / 34Guest Room
7.2.Good.
  • The hotel is a bit tired and could do with a significant upgrade, although it is very…

    Mar 4, 2020

  • Very Near to the Train Station and the bus stops. It was easy to go to Madrid and they…

    Sep 29, 2019

See all 31 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 30 smoke-free guestrooms
  • Daily housekeeping
  • Coffee shop/café
  • Self parking
  • 24-hour front desk
  • Air conditioning

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • Heart of Alcala de Henares
  • Palacio Laredo - 1 min walk
  • Capilla de las Santas Formas - 7 min walk
  • Teatro Salon Cervantes - 8 min walk
  • Plaza Cervantes - 9 min walk
  • Colegio de San Ildefonso - 9 min walk

Enter dates for 2 guests

  • Double or Twin Room
  • Triple Room
  • Single Room

Location

  • Heart of Alcala de Henares
  • Palacio Laredo - 1 min walk
  • Capilla de las Santas Formas - 7 min walk

What’s around

Landmarks

  • Heart of Alcala de Henares
  • Palacio Laredo - 1 min walk
  • Capilla de las Santas Formas - 7 min walk
  • Teatro Salon Cervantes - 8 min walk
  • Plaza Cervantes - 9 min walk
  • Colegio de San Ildefonso - 9 min walk
  • University of Alcala - 9 min walk
  • Monastery of San Bernardo - 9 min walk
  • Corral of Comedies Theater - 9 min walk
  • Regional Archaeological Museum - 10 min walk
  • Cervantes Birthplace Museum - 10 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
  • Alcalá de Henares Station - 3 min walk
  • Alcala de Henares La Garena Station - 6 min drive
  • Meco Station - 10 min drive

At a glance

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 7.00 per day)
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Coffee shop/café

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer

Be entertained

  • 15-inch flat-screen TV
  • Digital TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hotel Ciudad Alcalá Alcala de Henares
  • Hotel Ciudad de Alcalá Hotel
  • Hotel Ciudad de Alcalá Alcala de Henares
  • Hotel Ciudad de Alcalá Hotel Alcala de Henares

Optional extras

Self parking costs EUR 7.00 per day

Rollaway beds are available for EUR 10.6 per day

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Ciudad de Alcalá does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 7.00 per day. Parking spots may be limited.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 11:30 AM.
  • Yes. Nearby restaurants include Restaurante Goya (3-min walk), La Taberna de Rusty (7-min walk), and La Pizzería Casera (7-min walk).
7.2.Good.
  • 8.0.Very good

    Close to restaurants and bars Walking distance to train approx mins and clean

    9 night trip, Dec 27, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Good for the price Location perfect-close to lots of restaurants/bars Coffee shops etc Around the corner from train station

    Marlon, 6 night trip, Jul 3, 2018

    Verified Expedia guest review

  • 8.0.Very good

    An old "new" build in Alcala, great location.

    This is in a great part of Alcala. Very close to the old district and bus stops right out front of the hotel. There are grocery stores close. The hotel itself is average for Spain. It is an older building, but without the old Spanish charm. If you can disregard the outside facade of the building, you can make yourself at home for a night or two. The rooms are small but accommodating.

    Sheri, 4 night business trip, May 28, 2018

    Verified Hotels.com guest review

  • 2.0.Poor

    tuvimos problrmas para la adjudicacion de la habitacion, una discusion queriamos dos camas la de matrimonio era muy peque, y decian que como no lo habiamos dicho en la reserva no la deban, al final la dieron y olia a tabaco que te muers, al dia siguiente en otro hotel me olia el pijama, horrible

    Dolores, 1 night trip, Nov 23, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    No me gustaron las sábanas, aunque el baño era funcional y limpio

    Santi, 2 night family trip, Nov 2, 2019

    Verified Expedia guest review

  • 6.0.Good

    Hotel básico, nada especial. Calidad precio buena

    1 night business trip, Oct 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    La ubicación está bien, es algo frío pero está bien, hotel básico que cumple

    1 night family trip, Oct 20, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Good value

    This hotel is a little understated considering the good value for money and the courteous service for a large and secure location for my bike. The location is very good for the historic downtown.

    Daniel, 1 night trip, Oct 14, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Brugte hotellet til en enkel overnatning, da vi ankom sent fra lufthavnen. Kedeligt og nedslidt hotel med tilsvarende personale.. Men rent på værelset.

    Anders, 1 night family trip, Oct 8, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    La habitación ers muy tranquila y estaba muy limpia. Muy céntrico. El parking necesitaba una puesta a punto.

    2 night family trip, Jul 18, 2019

    Verified Expedia guest review

See all 31 reviews