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Stage 12 Hotel by Penz

4.0 star property
Adventure Innsbruck hotel with bar/lounge, connected to a shopping centre

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Stage 12 Hotel by Penz

Photo gallery for Stage 12 Hotel by Penz

Property entrance
Courtyard
Premium bedding, in-room safe, soundproofing, cots/infant beds
Interior
View from property

Overview of Stage 12 Hotel by Penz

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Free WiFi
  • Air conditioning
  • Gym
  • Bar
  • Laundry facilities
  • 24/7 front desk
Map
Maria Theresien Straße 12, Innsbruck, Tirol, 6020
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Ski storage
  • Fitness centre
  • Sauna
  • Steam room
  • Bar/lounge
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Fridge
  • Private bathroom
  • Garden
  • Terrace

Room options

View all photos for Economy Double Room

Premium bedding, in-room safe, soundproofing, cots/infant beds

Economy Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double Room

View from room

Panoramic Double Room

  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room

Premium bedding, in-room safe, soundproofing, cots/infant beds

Double or Twin Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Premium bedding, in-room safe, soundproofing, cots/infant beds

Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Triple Room

Premium bedding, in-room safe, soundproofing, cots/infant beds

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Triple Room (no view)

Premium bedding, in-room safe, soundproofing, cots/infant beds

Triple Room (no view)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Single Room

Premium bedding, in-room safe, soundproofing, cots/infant beds

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for City Double Room

Premium bedding, in-room safe, soundproofing, cots/infant beds

City Double Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (no view)

Premium bedding, in-room safe, soundproofing, cots/infant beds

Double Room (no view)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Living area

Superior Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Balcony, Mountain View

Terrace/patio

Double Room, Balcony, Mountain View

  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • In Innsbruck City Centre

Getting around

  • Innsbruck (INN-Kranebitten) - 5 min drive
  • Innsbruck Central Station - 9 min walk
  • Innsbruck (IOB-Innsbruck Central Train Station) - 10 min walk
  • Innsbruck West Station - 16 min walk

Restaurants

  • Machete - 6 min walk
  • Japanisches Restaurant KAI - 12 min walk
  • Restaurant AKROPOLIS - 3 min walk
  • Pizzeria Crocodiles - 4 min walk
  • Die Pizzerei - 6 min walk
Map

About this property

Stage 12 Hotel by Penz

A great choice for a stay in Innsbruck, Stage 12 Hotel by Penz is only 2.3 mi (3.8 km) from the airport. You can relax at the sauna, work out at the fitness centre or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a steam room, a terrace and a garden.

Languages

English, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • Off-site parking within 164 ft (EUR 16.00 per day)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Bike parking
  • Sauna
  • Steam room
  • At least 80% of food locally sourced
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Cot/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

On-site venue – bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 15 for children

Children & extra beds

  • Cots/infant beds are available for EUR 10.0 per night

Parking

  • Parking is available nearby and costs EUR 16.00 per day (164 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Policies

Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

STAGE 12 Hotel Innsbruck
STAGE 12 Hotel
Stage 12 Hotel Penz Innsbruck
Innsbruck Stage 12 Hotel by Penz Hotel
Hotel Stage 12 Hotel by Penz
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel Penz
Stage 12 Penz Innsbruck
Stage 12 Penz
Hotel Stage 12 Hotel by Penz Innsbruck
STAGE 12
Stage 12 Hotel by Penz Hotel
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel Innsbruck

Frequently asked questions

Does Stage 12 Hotel by Penz offer free cancellation for a full refund?
Yes, Stage 12 Hotel by Penz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Stage 12 Hotel by Penz?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Stage 12 Hotel by Penz?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Stage 12 Hotel by Penz?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at Stage 12 Hotel by Penz?
You can check in from 3 PM - 10:00 PM. Check-out time is 11 AM.
Is there an on-site casino at Stage 12 Hotel by Penz?
No, this hotel doesn't have a casino, but Casino Innsbruck (6-min walk) and Casino Seefeld (20-min drive) are both nearby.
What is there to do at Stage 12 Hotel by Penz and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Enjoy amenities such as a sauna, a steam room and a garden.
Does Stage 12 Hotel by Penz have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Stage 12 Hotel by Penz like?
Stage 12 Hotel by Penz is in Innsbruck City Centre, a short 5-minute drive from Innsbruck (INN-Kranebitten) and 4 minutes' walk from Innsbruck Old Town Christmas Market.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Glenn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Innsbruck hotel
Modern hotel, great location, friendly and helpful staff
Johnny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

patrick, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Gottfried, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible service, zero attention to comfort
Terrible right from the outset. 1) Horrible check in experience. Asked to sign a document with arbitrary terms such as the management reserves a right to charge whatever fee they want. When I asked what it means I was told that it refers to cleaning fee which was a different point in the list and already mentioned a discretionary EUR 100 fee. When I asked about other parts of the form which were only in German, I was reprimanded and told to sign where I am being told to sign 2) then was told that the room wasn't ready and we had to go to a different floor to store our luggage. All the lockers were full and we had to come back to the reception with pur heavy bags 3) the room, after we got it, was dirty - dusty side tables and floor (& they demand a cleaning fee if WE leave it dirty. Give us a clean room first!!) 4) horrible layout - no place to keep the bags. Had to put them on the floor in front of the balcony door and open them there 5) no milk / creamer in the room and on calling reception was told that they don't keep it in the room 6) they took 2 hours to send tea bags and milk to the room 7) next day after the room was cleaned, the tea bags, instant coffee (no coffee machine) and disposable cups (no silverware or mugs in the room) were not topped up 8) went to the reception to get everything and they were out of stock too. Had to go to three different floors to get basics like tea bags and instant coffee. Do not recommend to anyone. Please avoid!!
Rabitah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eugene, 1-night trip
Verified Hotels.com guest review