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Vivo Hotel

Photo gallery for Vivo Hotel

Front of property
Premium Double Room (With View) | Desk, iron/ironing board, free WiFi, bed sheets
Restaurant
Reception
Shower, free toiletries, towels

Overview of Vivo Hotel

Vivo Hotel

2.5 star property
No-frills hotel in Kuantan
8.0 out of 10 Very good
8.0/10 Very good

22 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
Map
A4392-A4394 Jalan Teluk Sisek, Kuantan, 25000
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Free newspapers in the lobby
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Free toiletries

Room options

About this area

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 33 min drive

Restaurants

  • Lot 888 Food Court - 2 min walk
  • 關丹茶餐室 - 2 min walk
  • 祥和茶室 - 2 min walk
  • 蓮荷齋素食小食 Vegetarian Kitchen @ Relax Street Cafe - 2 min walk
  • Terminal Satay Zul - 2 min walk
Map

About this property

Vivo Hotel

When visiting Kuantan, Vivo Hotel is a great choice to consider. Fellow travellers like the convenient parking and location.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 43 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Free newspapers in reception

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Cash deposit: MYR 50.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

This property accepts credit cards and cash.

Also known as

Vivo Hotel Kuantan
Vivo Kuantan
Vivo Hotel Hotel
Vivo Hotel Kuantan
Vivo Hotel Hotel Kuantan

Frequently asked questions

Does Vivo Hotel offer free cancellation for a full refund?
Yes, Vivo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Vivo Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Vivo Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Vivo Hotel?
Sorry, there's no on-site parking at Vivo Hotel.
What are the check-in and check-out times at Vivo Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon.

Reviews

8.0

Very good

8.0/10

Cleanliness

7.9/10

Staff & service

8.7/10

Amenities

7.9/10

Property conditions & facilities

Reviews

6/10 Good

CHIN, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Very disappointing
The room is terribly small. The door just missed the corner of the bed. There is no window. There is no space for the luggage. There is no where to put your belongings. Don’t expect a table for writing. I will never go near it again. The hotel operator should experience the stay himself or herself.
Kee, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Great service but mediocre facility
Our arrival was greeted with broken lift and water outage although it have been rectified sometime later. Also we have been downgraded because of room unavailability. Staff at lobby were very polite and helpful. First thing I noticed when entering the room, absent of toilet paper. Some left over from previous guest (bottle water in fridge). Water pump is running noisy and shower drain is clogged. You may find restaurant and convenience store within walking distances. Free parking available at nearby food court if you don't mind a little walk. Overall the service by the staff is excellent but facilities and its quality lack in maintenance.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Good service
Najiha, 1-night family trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

I have been staying at this place for a couple of years now and I find they have been consistent with their service level, cleanliness and comfort. The room is clean and the bed and pillows are comfortable. Even though my room faced the main road, I slept soundly with any noise interruptions from the traffic; I'm a light sleeper. There were ample food choices around the hotel and I liked the fact they gave dining suggestions (with photos) at the reception and in the lift.
J.C.George, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very good, evwrgrhubsgem
2-night trip
Verified Expedia guest review

10/10 Exceptional

Siti hajar, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location close to town
4-night family trip
Verified Expedia guest review