Choose dates to view prices

The Acacia Retreat

Photo gallery for The Acacia Retreat

Lake
Outdoor pool
Outdoor pool
Outdoor pool
The Mansion | Balcony

Overview of The Acacia Retreat

The Acacia Retreat

3.0 star property
3-star lodge in Bentong with outdoor pool and restaurant

6.8/10 Good

16 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • 24/7 front desk
Map
Lot 3579 & 3580 Lebuhraya Karak E8, (LPT) Km 70, Bentong, Pahang, 28600
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Free use of bicycles
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Laundry service
  • Self-serve laundry
  • Concierge services
Feel at home
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • BBQ(s)

Room options

About this area

What's nearby

  • Genting Highlands Premium Outlets - 47 min drive

Restaurants

  • Cafe Route 0km Karak - 7 min drive
  • Karak Vegetarian Restaurant - 9 min drive
  • KFC - 12 min drive
  • Alazmi Bistro - 14 min drive
  • Pizza Hut - 14 min drive

About this property

The Acacia Retreat

Enjoy your visit to Bentong with a stay at The Acacia Retreat. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Acacia Restaurant &, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include free bike rentals and a garden. Fellow travellers like the comfortable beds and helpful staff.

Languages

English

At a glance

Hotel size

  • 60 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • BBQs
  • Room service

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free bike hire

Facilities

  • Garden
  • An outdoor pool

Languages

  • English

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

The Acacia Restaurant & – This café specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards.

Also known as

Acacia Retreat Hotel Bentong
Acacia Retreat Hotel
Acacia Retreat Bentong
The Acacia Retreat Lodge
The Acacia Retreat Bentong
The Acacia Retreat Lodge Bentong

Frequently asked questions

Does The Acacia Retreat offer free cancellation for a full refund?
Yes, The Acacia Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Acacia Retreat?
Yes, there's an outdoor pool.
Are pets allowed at The Acacia Retreat?
Sorry, pets aren't allowed.
Is parking offered on site at The Acacia Retreat?
Yes, there's free self parking.
What are the check-in and check-out times at The Acacia Retreat?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at The Acacia Retreat and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the lodge's other amenities, which include a garden.
Are there restaurants at or near The Acacia Retreat?
Yes, The Acacia Restaurant & offers international cuisine. Nearby restaurants include Cafe Route 0km Karak (4.7 mi), Karak Vegetarian Restaurant (6.7 mi) and KFC (9.7 mi).

Overall score and ratings

6.8

Good

7.0/10

Cleanliness

6.9/10

Staff & service

6.9/10

Property conditions & facilities

2/10 Poor

Refund issues
i went over there on Raya holiday, on 16th June. upon arriving when i try to check in, found out the room was booked, and was not reflected on Expedia, hence my booking was forced to cancel, although they offer another room which is smaller, but with an extra bed .however i have 3 adults and 1 pregnant woman with me. thus i requested cancel of the room. the Manager also agreed to refund to me in full. I am not sure if this is whose fault but until today about 3 weeks. i still have not yet to receive my refund.
derek, 1-night trip
Verified Expedia guest review

8/10 Very good

Mei Lan, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

overall not bad. but location low coverage for mobile phone.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

A pleasant and relax stay near Bentong
We are quite surprise with the hotel overall ambiance and landscape is nicely done. It was a pleasant stay! We like the wood shelter.
wee peng, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Hidden gems
No price list for the recreation activities such as A TV, cycling.....whether it will mark up by the staff as they like? The pond is a bit smelly but we satisfy for the overall stayed. Clean big room with balcony, comfort bed , nice natural environment with fresh air, unique bathroom sink, every hotel room have very nice decor..... Staff need to improve theirs English language.....they only understand bahasa Malaysia.....
Isabell, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Escape from busy cities
Very nice, affordable, pleasant and quiet place just away from the highway. The room was big, with a large and comfortable bed. Wooden houses and bungalows and superb wooden furniture. Only cold water in the bathroom but who cares when it's so hot outside? Dinner was great with local dishes expertly cooked.
Verified Hotels.com guest review

4/10 Fair

Frustrating
This was my 3rd trip to this place unfortunately we are not able to stay at da place dat we hv booked n paid for due to electricity prob. Although we were given different type of rooms (wood shack) im still not happy cos it is a family gathering n the mansions that we hv chosen is much better cos everybody could room in together n it is nearer to da pool. Pool is also not clean. Also our fishing bait that we left overnight at da balcony got stolen.. security is not good n hotel mgt doesnt seems to care much or compensate us.
Verified Expedia guest review

8/10 Very good

vey natural environment hotel
A very great place to escape the city. Overall was just nice, worst part is the kitchen side, taste was great . prepare time is super worst ! 3 dishes have to b wait for over an hour. Give a big thumb up to all de staff, they is very helpful and friendly.
Verified Expedia guest review

4/10 Fair

Worst stay in a hotel
Acacia is not ready to accept guests. First, the ponds surrounding the rooms were filled with a disgusting layer of pollutant which looked like oil, the water was stagnant and the colour was scary. Secondly, the room was dusty at all the edges and corners. Thirdly, there was no hot water from the shower. Next, the restaurant was totally unprepared to receive guests. They couldn't even provide simple bread, the waiter couldn't understand what a fried egg is, he brought us omelette. Seemed there was nothing in the kitchen, he asked if we could have fried rice for breakfast! Terrible! Terrible! Terrible! This hotel should either buck up or not operate at all. They do have a nice place, such a pity they can't manage.
Verified Hotels.com guest review

8/10 Very good

Nice, cosy, good service in the middle of nowhere
Extremely good service. Quality buildings in the middle of no where. Restaurant prices slightly above average and the food was average. Again service very good. Nearby motorway not as noisy as expected.
Verified Hotels.com guest review