Hipotels Gran Playa de Palma

Photo gallery for Hipotels Gran Playa de Palma

Primary image
Indoor pool, outdoor pool, open 9:30 AM to 7:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 9:30 AM to 7:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 9:30 AM to 7:00 PM, pool umbrellas
Balcony

Overview of Hipotels Gran Playa de Palma

UNESCO Sustainable Travel Pledge

Hipotels Gran Playa de Palma

4.0 star property
4-star hotel with full-service spa, connected to the convention center, near El Arenal Beach

9.4/10 Exceptional

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Meeting Facilities
Map
Avenida Fra Joan Llabrés S/N, Palma de Mallorca, 7600
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • 24-hour business center
For families
  • Free cribs/infant beds
  • Playground on site
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • El Arenal Beach - 7 min walk
  • Playa de Palma - 1 min drive
  • Paseo Maritime - 15 min drive
  • Plaza Espana - 20 min drive
  • Cathedral of Santa Maria of Palma - 17 min drive
  • Cala Mayor Beach - 21 min drive
  • Porto Pi Centro Comercial - 23 min drive
  • Port of Palma de Mallorca - 24 min drive
  • Puerto Portals Marina - 28 min drive
  • Palma Nova Beach - 28 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 10 min drive
  • Marratxi Poligon Station - 13 min drive
  • Es Caülls Station - 14 min drive
  • Marratxi Station - 14 min drive

About this property

Hipotels Gran Playa de Palma

Hipotels Gran Playa de Palma puts you just 4.2 mi (6.7 km) from the airport and 0.4 mi (0.6 km) from El Arenal Beach. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, Ayurvedic treatments, or reflexology. Other highlights at this upscale hotel include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and overall property condition.

Languages

Catalan, English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 368 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground

What to do

  • Scooter/moped rentals
  • Bicycle tour information
  • Beach nearby
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Segway rentals/tours nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (5124 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • 18 holes of golf
  • An outdoor pool
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Grab bar near toilet
  • Well-lit path to entrance

Languages

  • Catalan
  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Mallorca Wellness SPA has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 17 per person (approximately)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hipotels Gran Playa Palma Hotel Playa de Palma
Hipotels Gran Playa Palma Hotel
Hipotels Gran Playa Palma Playa de Palma
Hipotels Gran Playa Palma
Hipotels Gran Playa De Palma Majorca
Hipotels Gran Playa de Palma Hotel
Hipotels Gran Playa de Palma Palma de Mallorca
Hipotels Gran Playa de Palma Hotel Palma de Mallorca

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Simply amazing
Amazing hotel with very spacious rooms perfect location 2 minutes walk to the beach highly recommended
4-night family trip
Verified Hotels.com guest review

6/10 Good

Modern property, very clean. Lovely pools; water was surprisingly warm. Nice beach nearby. Generally poor quality food at breakfast and dinner. Sickeningly sweet desserts. Awful pizza. Staff in restaurant were not very friendly and some were a bit rough. Surrounding area was a bit rough and on 2 occasions guys were passed out on the street in the day.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Guy, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grace, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Atheer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Modern hotel with efficient service
An overnight stay on business. Modern and clean hotel with good facilities. Friendly and efficient staff. A short walk to the main beach and restaurant area. Recommended.
Andrew, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tanyth, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel.
Alison, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing Hotel
We're to start! Amazing Hotel in a prime location. This hotel is beautiful and offers so much. The food is delicious, highly recommend purchasing breakfast and dinner. The outside and inside pools are fantastic, as is the spa area. Great downstairs bar. Bus stop in the back of hotel. You can take the bus to Old Towne/Cathedral for 2€ per person bus 25. Airport bus A2 can go to the bus stop in the back of the hotel and scan app for times 5€ per person. Note few things on the hotel from previous reviews that are correct. Rooms are not sound proof, by the bed is a panel for room temperature control and do not disturb or clean room, lock items up in safe. Cons: dinner you have to purchase beverages including water.
Janine, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Property was clean and their food was nice. However, when rooms were cleaned, I noticed the sheets were never changed throughout my four days stay. Also, although I paid for half board, I still had to purchase drinks at dinner. They also don’t tell you the water and coke in the minibar are not complimentary. You gotta pay!
Kofoworola, 4-night family trip
Verified Expedia guest review