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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Cielo Maya Beach Tulum

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Free WiFi
  • Sofa bed
TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760, Mexico

4-star beachfront hotel with outdoor pool, near Tulum National Park
  • Free cooked-to-order breakfast and free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Free WiFi
    • Sofa bed
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Italy may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Os not what they offer.Feb 14, 2021
  • to highlight, great for the price and I would recommend overall if you want privacy and a…Jan 30, 2021

Cielo Maya Beach Tulum

More Info: 6823 2342

from S$211
  • Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront
  • Junior Suite, 1 King Bed with Sofa bed, Garden Area
  • Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area
  • Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

What’s around Cielo Maya Beach Tulum

Landmarks

  • On the waterfront
  • Tulum National Park - 10 min walk
  • Soliman Bay - 24 min walk
  • Cenote Manatí - 1 min walk
  • LabnaHa Ecopark Adventures - 2.5 mi / 4.1 km
  • Xel-Há Park - 5.6 mi / 9 km
  • Tulum Mayan Ruins - 5.9 mi / 9.5 km
  • Dos Ojos Cenote - 8.2 mi / 13.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 98 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Italy may have travel restrictions in place, including self-quarantine, due to COVID-19.
The front desk is open daily from 7:00 AM - 10:30 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Offsite

  • Area shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
Things to do
  • On private beach
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • Spa services on site
  • Bicycle rentals on site
  • Kayaking on site
  • Snorkeling on site
  • Ecotours nearby
  • Scuba diving nearby
  • Beach umbrellas
  • Pool sun loungers
  • Beach towels
  • Arcade/game room
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
  • Handrails in stairways
  • Closed captioned TV
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Sofa bed
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

Onsite venue - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Cielo Maya Beach Tulum’s small print

Also known as

  • Cielo Maya Tulum
  • Cielo Maya Beach Tulum Hotel
  • Cielo Maya Hotel
  • Cielo Maya
  • Cielo Maya Beach Tulum Hotel
  • Cielo Maya Beach Tulum Tulum
  • Cielo Maya Beach Tulum Hotel Tulum

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Airport shuttle service is offered for an extra charge of USD 140 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Cielo Maya Beach Tulum

  • Does Cielo Maya Beach Tulum offer free cancellation for a full refund?
    Yes, Cielo Maya Beach Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Cielo Maya Beach Tulum?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Cielo Maya Beach Tulum?
    Sorry, there's no onsite parking at Cielo Maya Beach Tulum.
  • Is there a pool at Cielo Maya Beach Tulum?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Cielo Maya Beach Tulum?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Cielo Maya Beach Tulum?
    You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Cielo Maya Beach Tulum?
    Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Chamicos (4.2 mi), Oscar & Lalo (4.2 mi), and Salciccium (5.6 mi).
  • Is airport shuttle service offered by Cielo Maya Beach Tulum?
    Yes, an airport shuttle is available. The charge is USD 140 per vehicle one way.
  • What is there to do at Cielo Maya Beach Tulum and nearby?
    Have fun with onsite activities like kayaking, snorkeling, and boat tours. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and spa services. Cielo Maya Beach Tulum also has an arcade and a picnic area, as well as a garden.

Recent reviews

Fabulous 8.8 From 168 reviews

Exceptional 10.0
Great Boutique hotel
Cielo Maya is a superb place to stay when in Tulum. Its a small boutique hotel, Top quality and very classy. Rooms are right on the beach... The food and drinks are good... the beach area is quiet...the water is a little rocky but not that bad. Right behind the hotel is one of the best Cenotes for swimming.. you walk to it in two minutes... And the drive to Tulum town center is about 7 minutes, so its not bad.
bruce, us3 night trip
Exceptional 10.0
Cielo Maya doesn’t disappoint. The property was immaculate and the staff goes above and beyond to make your stay pleasant. Special shout out to Alejandro for taking care of our dining experience! Excellent all around!
Cindy, us7 night romance trip
Exceptional 10.0
Heaven. Hermoso , the best and Most beautiful beach . Beautiful people
Celia, us4 night family trip
Exceptional 10.0
The rooms were clean and beautiful. The staff and service were great. I wish I never had to leave. Best hotel experience that I’ve ever had.
Kai, us2 night romance trip
Exceptional 10.0
Remarkable. From tip to top. Every single staff member was absolutely kind, nice, helpful, efficient, thoughtful, professional, warm and welcoming from the moment we arrived there the very last minute. Immaculately beautiful, this place honors its name word by word. It’s heaven!!!! Definitely coming back next year and I absolutely recommend it!!!
Flabbergasted, us6 night family trip
Exceptional 10.0
Paradise by the sea
It was absolutely beautiful
Isaiah, us4 night trip
Exceptional 10.0
I was not aware of what to expect but I was happily surprised at the courteous staff and hospitality. The amenities where great and on top of it have been really great about answering all of my questions in an quick manner. Great views and big room. I would definitely come back again. Love love love Only concern is the way to get there, there are a lot of pot holes so beware if you are driving but those are due to the hurricanes
Jess, us5 night trip
Exceptional 10.0
Beautiful property, beautiful views, nice staff, reasonable priced dining options. Will stay again.
Shelia, us5 night romance trip
Exceptional 10.0
Great hotel. Clean rooms. Attentive Staff. Not too far from amenities besides the bumpy road to and from the hotel. Great trip
Andrew, us3 night trip with friends
Exceptional 10.0
The hotel was beautiful, clean and the staff was delightful. I’d definitely stay there again!
Katina, us4 night trip with friends

Cielo Maya Beach Tulum