Mango Suites -Tuguegarao

Television was black and white, no coffee maker in the room,

I have stayed in several hotels in this Country. Cons: Staff where nice as always in the Philippines. Had problems with WiFi as always I guess in the Philippines. The Mini bar in the ad was so small I couldn't see it. The complimentary breakfast was limited. Staff a little inattentive in restaurant,The shower was a little less to be desired. Pros: Relatively clean, Water was hot, restaurant had menu with alot more than just Philippino food. They do have Angus T Bone steaks at a good price, over all would probably stay here again because of the location.

Very clean comfortable and cosy. Amazing stay!

The staff at the information area are not approachable but all the boys guard bellboys are friendly

Nice place, but outside noise can be heard inside the room.

Shuttle from airport to hotel - Very good • Driver polite, took our large bag from us. Check-in - Excellent • Friendly and swift service Entry to room - Appalling • Air conditioner off, it was so hot it took an hour for the room to cool • Bar fridge off so all drinks were not just warm but hot, housekeeping were called to look at the fridge but told me it was working. I went to the front desk and was told that the fridge along with the A/C all switch off when the room card is removed from the wall socket, I was the presented with a second card to keep the power on while we were out of the room. Early Evening – Un-professional • Went to the bar/lobby area for a cool drink (fridge was not cool yet), the desk staff appeared friendly and appropriate, the lobby staff were disappointing, more concerned with playing chase with each other outside the hotel entrance, several guests arrived and departed with no service at the door, the door was left open several times and remained open until I closed it myself, the lobby staff continued to play. Bed time – Poor • Very loud music outside the hotel Sleep – Good • Bed comfortable & clean, once asleep all was good Wake-Up – Good • Other guests / staff were quiet and considerate to other guests Breakfast – OK • Area clean, well laid out with plenty of room to move around other guests & tables • Choice of two meals • Coffee offered but no juice • No serviettes on table • Meal was warm only, but tasty • Water arrived as we were leaving the ta

Great city location, friendly and attentive staff, good food.

The hotel is new but the bathroom layout is not good; it could have been better despite this being just a 2-star hotel. When I came down with my bag since there is no elevator and there are several flights of stairs to negotiate going up and down, there was no one who helped me, despite staff members being present and just conversing unmindful of the guests.

Great value for the money. Clean and friendly, the service was awesome and if you decide to stay here, you'll be pleasantly surprised!

Better than all the rest, good response from all the staff, they can’t do enough for you, an example for others in the area on how to run a good hotel....