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City Garden Hotel

Photo gallery for City Garden Hotel

Exterior
Beach
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Overview of City Garden Hotel

City Garden Hotel

3.0 star property
Central hotel connected to a shopping centre, steps from Tawau District Library

8.6/10 Fabulous

40 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
TB457, TB458 & TB459, Lot 92/93/94, Blk M, Bandar Sabindo, Tawau, Sabah, 91000

Room options

About this area

What's nearby

  • On the waterfront

Getting around

  • Tawau (TWU) - 37 min drive

Restaurants

  • Yassin Curry House - 5 min walk
  • Wangi Chicken Rice - 5 min walk
  • Nasi Arab Tawau - 9 min walk
  • Pizza Hut - 9 min walk
  • Big Apple Donut & Coffee - 9 min walk

About this property

City Garden Hotel

When visiting Tawau, City Garden Hotel is a great choice to consider. Fellow travellers say good things about the helpful staff and location.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Languages

  • English
  • Malay

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • Deposit: MYR 50.0 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>This property accepts credit cards.</p>

Also known as

City Garden Hotel Tawau
City Garden Tawau
City Garden Hotel Hotel
City Garden Hotel Tawau
City Garden Hotel Hotel Tawau

Frequently asked questions

Is City Garden Hotel currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at City Garden Hotel?
As of 9 February 2023, prices found for a 1-night stay for 2 adults at City Garden Hotel on 11 February 2023 start from S$29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does City Garden Hotel offer free cancellation for a full refund?
Yes, City Garden Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at City Garden Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at City Garden Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at City Garden Hotel?
Sorry, there's no on-site parking at City Garden Hotel.
What are the check-in and check-out times at City Garden Hotel?
You can check in starting at 2 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at City Garden Hotel and nearby?
Recommended spots to visit include Tawau District Library (2-min walk) and Wisma Persekutuan Tawau (3-min walk), along with Hospital Besar Tawau (1.1 mi) and Tawau Golf Club (2.1 mi).
Are there restaurants at or near City Garden Hotel?
Yes. Nearby restaurants include Yassin Curry House (5-min walk), Wangi Chicken Rice (5-min walk) and Nasi Arab Tawau (9-min walk).
What's the area around City Garden Hotel like?
City Garden Hotel is located on the waterfront, a short 2-minute walk from Tawau District Library and 3 minutes' walk from Wisma Persekutuan Tawau. Travellers say that the area is walkable and good for shopping.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.7/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very good

Opposite restaurant there’s row of food stalls.Tv channels lousy.Aircond cold but can’t control temperature
KOK TUCK, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Hossin, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

New hotel. Super clean. Safe parking
SYED NASIRIN BIN SYED ZAINOL ABIDIN, 1-night family trip
Verified Expedia guest review

8/10 Very good

Very clean and comfortable. Toiletries are complete in the bathroom. If you're staying for the weekend, there's a Sunday market nearby to visit! There's seafood restaurant and nearby grocery store if you need to buy extra stuff.
Harmiza, 1-night trip
Verified Expedia guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

8/10 Very good

The hotel has a great location downtown near the sea, the mosque and the fish markets. Easy walk to many local sites and restaurants.
1-night family trip
Verified Expedia guest review

8/10 Very good

Good.. I like to come again
1-night romance trip
Verified Expedia guest review

8/10 Very good

Nice, clean and fresh
Nice, clean and fresh hotel in Semporna. Easy base to walk around town and access restaurants. Didn't hear a peep from outside or any other guests. Reception staff were super helpful in organising an early morning ride to Tawau and got us a great price. Only negative would be that i found the bed way too hard... felt like 10cm of padding on top of a slab of wood. Don't know that i could have handled more than 2 nights purely from the mattress perspective. Other than that would recommend it.
Rachel, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Cleanliness.
SYAWAL, 3-night business trip
Verified Expedia guest review