Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Colombo, Western Province, Sri Lanka
1 room, 2 adults

Shangri-La Hotel, Colombo

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • On beach
  • Dry cleaning/laundry service
  • Elevator
1 Galle Face, Colombo, 00200, Sri Lanka

Luxury hotel with full-service spa, connected to a shopping center, near Galle Face Green
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • On beach
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Great hotel, great service. really world class. security has been tightened. Oct 23, 2019
  • The lobby is grand and the rooms are fab. Staff is friendly and super helpful. The only…Oct 17, 2019

Shangri-La Hotel, Colombo

More Info: 6823 2342

from S$180
  • Deluxe Twin Room, 2 Twin Beds, Ocean View
  • Deluxe Twin Room, 2 Twin Beds, Lake View
  • Horizon Club, Room, 1 King Bed, Ocean View
  • Horizon Club, Twin Room, 2 Twin Beds, Ocean View
  • Horizon Club, Room, 1 King Bed, Lake View
  • Horizon Club, Twin Room, 2 Twin Beds, Lake View
  • Premier Twin Room, 2 Twin Beds, Ocean View
  • Executive Suite, 2 Twin Beds
  • Deluxe Room, 1 King Bed, Ocean View
  • Deluxe Room, 1 King Bed, Lake View
  • Premier Room, 1 King Bed, Balcony
  • Premier Room, 1 King Bed, Ocean View
  • Executive Suite, 1 King Bed
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Suite (Shangri-La)
  • Suite (Specialty)

What’s around Shangri-La Hotel, Colombo

Landmarks

  • In Kollupitiya
  • Galle Face Green - 1 min walk
  • Bally's Casino - 35 min walk
  • Colombo City Centre - 24 min walk
  • Gangaramaya Temple - 26 min walk
  • Pettah Market - 2.6 mi / 4.3 km
  • Jami Ul-Alfar Mosque - 3 mi / 4.8 km
  • Mount Lavinia Beach - 7 mi / 11.3 km

Getting around

  • Bandaranaike Intl. Airport (CMB) - 54 min drive
  • Colombo Fort Station - 17 min drive
  • Wellawatta Railway Station - 18 min drive
  • Seeduwa - 29 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 541 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool umbrellas
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 50203
  • Conference space size (meters) - 4664
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Braille signage
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Egyptian-cotton sheets
Freshen up
  • Deep soaking bathtub
  • Free toiletries
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

CHI, The Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Central - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

The Capital Bar & Grill - This steakhouse specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

The Capital Bar & Grill - Onsite bar. Open daily.

Sapphyr Lounge - Onsite lobby lounge. Open daily.

Shangri-La Hotel, Colombo’s small print

Also known as

  • Shangri Colombo Hotel
  • Shangri-La Hotel
  • Shangri-La
  • Shangri La Hotel Colombo
  • Shangri Hotel, Colombo Colombo
  • Shangri-La Hotel, Colombo Hotel
  • Shangri-La Hotel, Colombo Colombo
  • Shangri-La Hotel, Colombo Hotel Colombo
  • Shangri-La Hotel Colombo
  • Shangri-La Colombo
  • Hotel Shangri-La Hotel, Colombo Colombo
  • Colombo Shangri-La Hotel, Colombo Hotel
  • Hotel Shangri-La Hotel, Colombo
  • Shangri-La Hotel, Colombo Colombo
  • Shangri La Colombo

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to 7 PM.
  • Children under 18 years old are not allowed in the spa without adult supervision.

    Guests under 18 years old are not allowed in the spa.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in is available.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards, and cash.

    Optional extras

    Rollaway beds are available for USD 25.0 per night

    Buffet breakfast is offered for an extra charge of USD 20 per person (approximately)

    Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Shangri-La Hotel, Colombo

    • Does Shangri-La Hotel, Colombo offer free cancellation for a full refund?
      Yes, Shangri-La Hotel, Colombo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Shangri-La Hotel, Colombo?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Shangri-La Hotel, Colombo?
      Yes, there's free self and valet parking.
    • Is there a pool at Shangri-La Hotel, Colombo?
      Yes, there's an outdoor pool. Guests have pool access from 6 AM to 7 PM.
    • Are pets allowed at Shangri-La Hotel, Colombo?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Shangri-La Hotel, Colombo?
      You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in are available.
    • Are there restaurants at or near Shangri-La Hotel, Colombo?
      Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Navratna (8-min walk), curry leaf (11-min walk), and Il Ponte (11-min walk).
    • Is airport shuttle service offered by Shangri-La Hotel, Colombo?
      Yes, an airport shuttle is available. The charge is USD 60 per vehicle one way.
    • Is there an onsite casino at Shangri-La Hotel, Colombo?
      No, this hotel doesn't have a casino, but Bellagio Casino (9-min drive) and Bally's Casino (10-min drive) are both nearby.
    • What is there to do near Shangri-La Hotel, Colombo?
      Recommended spots to visit include Galle Face Green (1-min walk) and Colombo City Centre (1.2 mi), along with Gangaramaya Temple (1.4 mi) and Bally's Casino (1.8 mi).

    Recent reviews

    Exceptional 9.4 From 201 reviews

    Good 6.0
    Good hotel but service is lacking
    Hotel is very good but lacks a bit in terms of service. 1. Ordered eggs and toast which should take 10 mins to make but it took over 40 mins to come to my room. 2. On the final bill additional mini bar charges were added on wrongly. This is the 2nd time it has happened while staying at this hotel.
    Mohit, sg3 night business trip
    Exceptional 10.0
    Plush luxurious hotel in Colombo
    Nice view of the ocean, brilliant gym, and excellent room.
    Desmond, sg1 night romance trip
    Exceptional 10.0
    Comfortable night in Colombo
    Great stay
    G, sg1 night family trip
    Very good 8.0
    Great for family and the newest hotel there. Great for a tourist
    ROHAN SINGH, sg2 night business trip
    Exceptional 10.0
    Amazing new hotel
    Amazing new hotel
    Mohit, sg1 night business trip
    Exceptional 10.0
    All Smiles!
    Such a treat to stay here and will definitely come back
    Ong, sgBusiness trip
    Exceptional 10.0
    Loved my stay at Shangrilla
    We like the friendly staff, comfortable room and the beautiful view. We were v happy with tight security 24/7. Toilet shower area tend to accumulate water. Perhaps during civil work, sloping was not done properly
    Huzaima, gb3 night trip
    Very good 8.0
    The best hotel in Colombo so far!
    Malvina, as8 night family trip
    Very good 8.0
    This luxurious hotel doesn't even provide slippers, we have to walk on the cold marble floors of the toilet and part of the room, especially in the middle of the night, quite unpleasant.
    as1 night trip
    Exceptional 10.0
    The facilities were excellent. Great location. The staff were exceptional and made sure my stay was enjoyable! I highly recommend the Colombo Shangi-la. Did I say the staff is exceptional?? They are!
    Darin, ca4 night business trip

    Shangri-La Hotel, Colombo