Fairfield Inn & Suites by Marriott Gatlinburg Downtown

Photo gallery for Fairfield Inn & Suites by Marriott Gatlinburg Downtown

Lobby
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Fairfield Inn & Suites by Marriott Gatlinburg Downtown

Fairfield Inn & Suites by Marriott Gatlinburg Downtown

2.5 star property
Hotel with outdoor pool, near Great Smoky Mountains National Park

9.2/10 Superb

542 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
611 Historic Nature Trail, Gatlinburg, TN, 37738
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Spa tub
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Lobby fireplace
  • Front desk safe
  • Laundry service
For families
  • Free cribs/infant beds
  • Microwave
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Ripley's Aquarium of the Smokies - 17 min walk
  • Great Smoky Mountains National Park - 21 min walk
  • Gatlinburg Convention Center - 1 min drive
  • Gatlinburg Space Needle - 2 min drive
  • Gatlinburg SkyLift Park - 2 min drive
  • Anakeesta - 3 min drive
  • Great Smoky Mountains National Park Headquarters - 11 min drive
  • Ober Gatlinburg Ski Resort and Amusement Park - 15 min drive
  • Dolly Parton's Stampede Dinner Attraction - 14 min drive
  • LeConte Center At Pigeon Forge - 19 min drive
  • Dollywood's Splash Country - 19 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 71 min drive

About this property

Fairfield Inn & Suites by Marriott Gatlinburg Downtown

Fairfield Inn & Suites by Marriott Gatlinburg Downtown puts you just a 5-minute drive from Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies. You can get a workout in at the fitness center or take a dip in the outdoor pool. A spa tub and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Coffee/tea in a common area

What to do

  • Skiing nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • Spa tub

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • English

Room amenities

Be entertained

  • 50-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Fairfield Inn Marriott Gatlinburg Downtown Hotel
Fairfield Inn Marriott Gatlinburg Downtown
Fairfield Inn Marriott Gatlinburg Downtown Hotel
Fairfield Inn & Suites by Marriott Gatlinburg Downtown Hotel
Hotel Fairfield Inn & Suites by Marriott Gatlinburg Downtown
Fairfield Inn Suites by Marriott Gatlinburg Downtown
Fairfield Inn Marriott Hotel
Fairfield Inn Marriott
Fairfield Marriott Gatlinburg

Frequently asked questions

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Would stay again.
Our room was very clean, there’s plenty of towels. The Hotel is updated. Breakfast was good.overall it was a positive experience. I would stay here again .
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Room/poor breakfast
Although our room was great, the free breakfast had a lot to be desired. Having microwave sandwiches is not my idea of a breakfast worth the money we were paying for the room. We were relegated to cold cereal. The choice of these microwave sandwiches were limited too.
John, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Smoky Mtn weekend
They had the ice cream we liked in the mini store. The TV had Netflix and other online services. We forgot our toothbrush and they dropped off two from the desk. Over all stay top notch.
Bradley, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was great place to stay above and beyond what I was expecting
Kyle, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice spot to wind down
The lobby was very inviting as well as the fire pit outside. The pool was never crowded and the breakfast was good each morning
Donna, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Raquel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amit, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was nice, but a little high in cost
Tom, 1-night family trip
Verified Expedia guest review

8/10 Very good

*A Great Comeback*
Previously we were booked to stay at the Pigeon River Inn which turned out to be a hot mess, so we headed here. It was a relief to know that we were near the strip but still a good distance away to enjoy and relax in the quiet. We were checked in by Hugh who is a nice guy but needs to work on his mannerisms. No lie, we stood in front of the desk for 2 minutes while he checked us in and he never said a word. It got so bad that I finally asked "Is there an issue?" to which he said no and continued checking us in in silence. When I checked our room I found a long strand of hair in the bed, our telephone was not working, and the refrigerator was off. I asked for extra bedding to change our sheets and a repairman was sent up asap for the phone and refrigerator. The room was absolutely gorgeous and totally made up for what we experienced at the prior establishment. I felt the hotel was thoughtful by providing places to rid your trash and used towels neatly in the hallway. Also the ice machines were tucked away but still nearby so convenient but not noisy. The view out our window was superb!! My only and MAJOR complaint is the refrigerator cutting of every 2 hours. That was downright ridiculous. I am an exclusive pumper and needed to store my milk. We ended up purchasing a cooler in order to ensure my milk stayed at a certain temperature. Also there was a bit of mold in the fridge perhaps due to the constant temperature changes. Also the bed sleeps great but needs a mattress cover.
Super spacious, two wonderful sized tv's that were Netflix ready!
I loved the lighting, I only wished there was a vent to help with the steam, and over headlighting for make-up purposes.
The location of the shower handle, additional shelving, and mounted toiletries were delightful conveniences.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ana, 1-night trip
Verified Expedia guest review