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Watergate Hotel Butuan City

Photo gallery for Watergate Hotel Butuan City

Front of property – evening/night
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, pillow-top beds, in-room safe, individually decorated

Overview of Watergate Hotel Butuan City

Watergate Hotel Butuan City

3.5 star property
3.5-star hotel in Butuan with outdoor pool and restaurant

8.2/10 Very good

164 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
Map
Jose Rosales Avenue, Doongan, Butuan, Caraga, 8600

Room options

About this area

What's nearby

  • Heart of Butuan

Getting around

  • Butuan (BXU-Bancasi) - 6 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Boy's - 12 min walk
  • Wat Ever Family KTV Bar - 13 min walk
  • Margie's Kitchen - 17 min walk
  • VJ's Restobar - 18 min walk
  • Baron's - 18 min walk

About this property

Watergate Hotel Butuan City

Watergate Hotel Butuan City is only 4.4 mi (7 km) from the airport and offers a shuttle (available on request) for PHP 300 per person one-way. You can indulge in massages, facials or manicures and pedicures, and grab a bite to eat at Lime and Zest, which serves local and international cuisine and is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a terrace are other highlights. The helpful staff and breakfast get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 53 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 9:30 PM
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle from 6:00 AM to 9:00 PM*

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services

Accessibility

  • Handrails in stairwells
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.

Dining

Lime and Zest – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of PHP 295 for adults and PHP 150 for children (approximately)
  • Airport shuttle service is offered for an extra charge of PHP 300 per person (one-way)

Children & extra beds

  • Cots/infant beds are available for PHP 150 per night
  • Rollaway beds are available for PHP 988 per night
  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Watergate Butuan City
Watergate Butuan City Butuan
Watergate Hotel Butuan City Hotel
Watergate Hotel Butuan City Butuan
Watergate Hotel Butuan City Hotel Butuan

Frequently asked questions

Does Watergate Hotel Butuan City offer free cancellation for a full refund?
Yes, Watergate Hotel Butuan City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Watergate Hotel Butuan City?
As of 29 January 2023, prices found for a 1-night stay for 2 adults at Watergate Hotel Butuan City on 1 March 2023 start from S$55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Watergate Hotel Butuan City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Watergate Hotel Butuan City?
Yes, there's an outdoor pool.
Are pets allowed at Watergate Hotel Butuan City?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Watergate Hotel Butuan City?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Watergate Hotel Butuan City?
Yes, an airport shuttle is available from 6:00 AM to 9:00 PM on request. The charge is PHP 300 per person one-way.
What are the check-in and check-out times at Watergate Hotel Butuan City?
You can check in from 2:00 PM - 9:30 PM. Check-out time is 11:30 AM.
What is there to do at Watergate Hotel Butuan City and nearby?
Watergate Hotel Butuan City has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Watergate Hotel Butuan City?
Yes, Lime and Zest offers local and international cuisine. Nearby restaurants include Boy's (12-min walk) and Wat Ever Family KTV Bar (13-min walk).
What's the area around Watergate Hotel Butuan City like?
Watergate Hotel Butuan City is a short 6-minute drive from Butuan (BXU-Bancasi) and 3 minutes' walk from Butuan National Museum.

Reviews

8.2

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

2/10 Poor

Nicolyn Grace, 2-night trip
Verified Hotels.com guest review

6/10 Good

Poor internet connection
Poor internet connection every day of my stay. I was not able to conduct my communications online.
Mike, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Errick, 1-night trip
Verified Expedia guest review

6/10 Good

It was fine. Basics without frills
Ralph, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stay nowhere else!
Really an outstanding hotel. Very attentive staff- immediate response to any request. Clean and comfortable room. Excellent restaurant- we ordered room service almost every one of our 12 day stay. And it's in a nice part of Butuan. couldn't find a better location. I'd go back in a heartbeat.
Frederick, 12-night trip
Verified Hotels.com guest review

4/10 Fair

For starters I wrote them an email to talk about an early check in couple days before my arrival. No response at all. I come in and get hit with a “deposit” when I had already paid the bill and there was ZERO mentions of a deposit. The wifi of the hotel was constantly down for the 4 days and 5 nights I stayed. Not worth it at all.
Bob, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Clean
Mylah May, 1-night trip with friends
Verified Orbitz guest review

8/10 Very good

I would recommend this problem always good clean Curtis stuff for Hotel works well
Robert, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing Stay with Fantastic staff!
It was amazing stay. Great front desk, great breakfast buffet. The room was clean and has a safe, sanitizing spray, complimentary big bottled water. Overall great experience!
Edgardo, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

yolanda, 2-night trip
Verified Expedia guest review