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All properties in Mexico City, Mexico

Krystal Grand Suites Insurgentes

4-star hotel with restaurant, near Manacar Tower

  • Free WiFi
From
S$111

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Executive Suite Single - Bathroom
  • Expedia VIP Suite - Bathroom
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 41.
1 / 41Lobby Sitting Area
Insurgentes Sur #1991, Mexico City, 1020, CDMX, Mexico
8.8.Fabulous.
  • Amazing stay. The staff is very nice and always willing to help! The hotel is beautiful,…

    Apr 3, 2022

  • I was very happy with our stay at Krystal Grand Suites. After reviewing some of the…

    Mar 31, 2022

See all 1,023 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Dining options
Convenient
Walkable
Transport options
  • Free WiFi
  • Parking available
  • Airport transfer
  • Kitchenette
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 150 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking

For families

  • Kitchenette
  • Cookware, dishware, and utensils
  • Microwave
  • Connecting/adjoining rooms available
  • Television
  • Free toiletries

What’s around

  • In Alvaro Obregon
  • Manacar Tower - 26 min walk
  • Centro Coyoacan - 30 min walk
  • Frida Kahlo House Museum - 35 min walk
  • World Trade Center Mexico City - 3.6 mi / 5.9 km
  • Pepsi Center - 3.7 mi / 5.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Suite Single
  • Executive Suite Double
  • Junior Suite
  • Master Suite
  • Expedia VIP Suite

What’s around

Landmarks

  • In Alvaro Obregon
  • Manacar Tower - 26 min walk
  • Centro Coyoacan - 30 min walk
  • Frida Kahlo House Museum - 35 min walk
  • World Trade Center Mexico City - 3.6 mi / 5.9 km
  • Pepsi Center - 3.7 mi / 5.9 km
  • Estadio Azteca - 6.7 mi / 10.7 km
  • The Angel of Independence Monument - 7.6 mi / 12.2 km
  • Chapultepec Park - 7.7 mi / 12.4 km
  • Autodromo Hermanos Rodriguez - 9.5 mi / 15.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 13 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 62 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 78 min drive
  • Mexico City Buenavista Station - 11 min drive
  • Mexico City Fortuna Station - 16 min drive
  • Tlalnepantla de Baz Station - 21 min drive
  • Miguel Angel de Quevedo Station - 12 min walk
  • Viveros Station - 16 min walk
  • Barranca del Muerto Station - 18 min walk
  • Airport shuttle (surcharge)
map
See on map
Insurgentes Sur #1991, Mexico City, 1020, CDMX, Mexico

At a glance

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3:00 PM-12:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Restrictions apply*
  • 2 per room (up to 33 lbs)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Covered onsite valet parking (MXN 185 per night)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 70
  • Conference space size (meters) - 7

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Hand-held showerhead
  • Portable shower seat

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Things to enjoy

  • Individually furnished

Freshen up

  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of MXN 265 per person (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 350 per vehicle (one-way)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 600 per pet, per day

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered valet parking costs MXN 185 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

On-site PCR COVID-19 testing is available for a MXN 1392 fee, and antigen/rapid COVID-19 testing is available for a MXN 812 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Krystal Grand Insurgentes Sur Hotel Mexico City
  • Krystal Grand Suites Insurgentes Hotel
  • Krystal Grand Suites Insurgentes Mexico City
  • Krystal Grand Suites Insurgentes Hotel Mexico City
  • Krystal Grand Insurgentes Sur Hotel
  • Krystal Grand Insurgentes Sur Mexico City
  • Krystal Insurgentes Sur Hotel
  • Krystal Suites Insurgentes
  • Krystal Grand Insurgentes Sur

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Krystal Grand Suites Insurgentes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs MXN 185 per night.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 33 lbs per pet. There's a charge of MXN 600 per pet, per day. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 12:30 AM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include El Rincón de la Lechuza (4-min walk), Sushi Itto Altavista (5-min walk), and Puerto Madero (6-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 350 per vehicle one-way.
  • Maintain your daily exercise routine at the 24-hour gym.
8.8.Fabulous.
  • 10.0.Exceptional

    Modern building walking distance of very good restaurants and nightlife.

    olay, 7 night trip, Feb 2, 2022

    Verified Expedia guest review

  • 8.0.Very good

    Wonderful room best g and with good natural light great bathroom It would be nice if the hotel provided slippers and a robe on the room otherwise an excellent choice

    Julio, 1 night business trip, Jan 25, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Very good service and nice respectful staff

    emmanuel, 5 night family trip, Jan 24, 2022

    Verified Expedia guest review

  • 4.0.Fair

    El check in fue muy ineficiente, y me comentaron que me harían un upgrade a una habitación blue, cuando en realidad es la que ya había adquirido por hacerlo a través de expedía (VIP Access).

    Martín, 1 night romance trip, Jan 22, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente servicio, la recamara extremadamente cómoda y espaciosa, la recepción muy bien cuidada y limpia y el personal muy amigable!

    1 night trip, Jan 19, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very attentive staff made me feel welcome, at home and were able to answer all my questions. Hotel facilities are clean and in great shape. Room was especially wonderful, spacious and had a luxury feel to it. La Reforma Uno (hotel restaurant) has the loveliest patio- not to mention great food, drinks and service. The bustling neighborhood outside also has great street food at low prices. Many shops nearby to get anything you need. Always felt safe on and around the premises.

    Irvin, 1 night trip, Jan 16, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved it

    maria, 2 night business trip, Jan 16, 2022

    Verified Expedia guest review

  • 8.0.Very good

    The hotel is beautiful just like in the the pictures here, the only thing I can complain about is the staff at the front desk, they are not very friendly but other than that, I recommend it and would stay again.

    Miriam, 3 night trip, Jan 14, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect location, excellent service, and a wonderful time at Krystal.

    Abel, 3 night trip, Jan 14, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing place. Nice and clean and quiet and check in staff was excellent.

    Bill, 1 night trip, Jan 7, 2022

    Verified Expedia guest review

See all 1,023 reviews