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1 room, 2 adults

Krystal Grand Suites Insurgentes

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020, Mexico

4-star hotel with restaurant, near Manacar Tower
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Awful, late check in because the room wasn’t ready. Double bed instead of a single bed.Mar 14, 2021
  • Everything was perfect . Room service was excellent. Room was big and clean . Jan 13, 2021

Krystal Grand Suites Insurgentes

from S$85
  • Executive Suite
  • Junior Suite
  • Master Suite
  • Expedia VIP Suite

What’s around Krystal Grand Suites Insurgentes

Landmarks

  • In Coyoacan
  • Frida Kahlo House Museum - 35 min walk
  • Manacar Tower - 26 min walk
  • Centro Coyoacan - 31 min walk
  • World Trade Center Mexico City - 5.4 mi / 8.7 km
  • Estadio Azteca - 6.8 mi / 10.9 km
  • Chapultepec Park - 7.7 mi / 12.4 km
  • The Angel of Independence Monument - 8.7 mi / 14.1 km

Getting around

  • Benito Juarez International Airport (MEX) - 13 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 61 min drive
  • Mexico City Buenavista Station - 11 min drive
  • Mexico City Fortuna Station - 16 min drive
  • Tlalnepantla de Baz Station - 21 min drive
  • Miguel Angel de Quevedo Station - 12 min walk
  • Viveros Station - 16 min walk
  • Barranca del Muerto Station - 19 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens (up to 2 guests per booking) staying 3 nights or more. PCR screening for COVID-19 is available for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs only)*

  • 2 per room (up to 22 lbs)

  • Pets must be supervised

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Onsite valet parking (MXN 185 per night)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Krystal Grand Suites Insurgentes’s small print

Also known as

  • Krystal Grand Insurgentes Sur Hotel Mexico City
  • Krystal Grand Suites Insurgentes Hotel
  • Krystal Grand Suites Insurgentes Mexico City
  • Krystal Grand Suites Insurgentes Hotel Mexico City
  • Krystal Grand Insurgentes Sur Hotel
  • Krystal Grand Insurgentes Sur Mexico City
  • Krystal Insurgentes Sur Hotel
  • Krystal Suites Insurgentes
  • Krystal Grand Insurgentes Sur

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Valet parking costs MXN 185 per night

Cooked-to-order breakfast is offered for an extra charge of MXN 265 per person (approximately)

Pets are allowed for an extra charge of MXN 500 per pet, per day

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Krystal Grand Suites Insurgentes

  • Does Krystal Grand Suites Insurgentes offer free cancellation for a full refund?
    Yes, Krystal Grand Suites Insurgentes does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Krystal Grand Suites Insurgentes?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Krystal Grand Suites Insurgentes?
    Yes. Valet parking costs MXN 185 per night.
  • Are pets allowed at Krystal Grand Suites Insurgentes?
    Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 22 lbs per pet. There's a charge of MXN 500 per pet, per day.
  • What are the check-in and check-out times at Krystal Grand Suites Insurgentes?
    You can check in from 3:00 PM - 11:30 PM. Check-out time is noon.
  • Are there restaurants at or near Krystal Grand Suites Insurgentes?
    Yes, there's an onsite restaurant. Nearby restaurants include El Rincón de la Lechuza (4-min walk), Sushi Itto Altavista (5-min walk), and Puerto Madero (6-min walk).
  • Is airport shuttle service offered by Krystal Grand Suites Insurgentes?
    Yes, an airport shuttle is available.
  • What is there to do at Krystal Grand Suites Insurgentes and nearby?
    Maintain your daily exercise routine at the gym.

Recent reviews

Fabulous 8.8 From 634 reviews

Exceptional 10.0
This hotel is a hidden jewel, in a fantastic location.
ENRIQUE, us1 night family trip
Fair 4.0
I really liked the suite, the decor was great and the super long window was truly amazing. With a beautiful view of of trees it is a view you don´t get in México City very often. I was really upset at the service. First when I arrived on Friday at 2pm I was not allowed to check in, which would have been fine if the staff would have been more courteous. The second thing that truly upset me was that my room was never visited by the cleaning staff even after I asked for the room to be serviced twice.
Andre, us2 night business trip
Exceptional 10.0
I like this hotel because it is very convenient. Close to many restaurants and shopping centers. Staff is very friendly. I was very impress on how well and hard they are working to keep everybody safe with their Covid policies.
Fabiola, us2 night family trip
Very good 8.0
The hotel is well located in a safe area on the south end of the city. Plenty of great food options within walking distance. The valet service is great and almost everyone was friendly and helpful. The desk person at check-in was the only one who fail to provide the level of service the rest of the team did. After every inquiry regarding accommodations and maid service, he seemed to be mostly interested in listening to reply and not to understand nor help. The hotel is in pristine condition and considering we traveled during this challenging times, we felt the hotel did an excellent job keeping everyone safe. We will give the property another try next time we are in the city.
Fernando, us6 night family trip
Exceptional 10.0
Love this hotel! It’s my go to every time I’m in Mexico City
Mauricio, us1 night trip
Poor 2.0
I didn’t like that I paid for the VIP suite and they ended up giving me a regular room
Matt, us5 night family trip
Exceptional 10.0
Beautiful hotel!
The only thing I want to bring up is that we were supposed to have a king bed and have more room space but got a two-bed room instead. Other than that, deco and vibe is super modern. The room and bathroom were super clean. Shower was great and the bed was very very comfortable. I wish we got to stay longer! I would definitely recommend staying here. Staff was great, especially the ones who greet you when you first step in. P.S. they check temps and sanitize your hands and luggage before checking in.
Knyxy, mx2 night trip with friends
Poor 2.0
The staff in the front counter is terrible since we get there they try to charge us for being there 2 hrs early even we didn’t want to do the early check in the reservation was for one bed and they try to give us a two beds when we finally did the check in they give us a room in the 6th floor and the next day as we were coming back from lunch they tell us if we had our stuff ready cause we need to move in to another room what a surprise they give us 20 minutes to be ready wonder what would be happen if we haven’t go back to the hotel so we pack everything again our stay was for 5 nights 6 days 😔 then finally gave us another room in the 2nd floor with no view this is the most horrible experience, the mini fridge wasn’t working they promised to change it and never happened the air conditioning wasn’t working the coffee machine either we asked for another room with view and they refused it the only nice persons where the maids and the bell boy named Raul other wise the most horrible experience
JuanEsparza0223, us5 night business trip
Very good 8.0
Great service & hotel very clean, only inconvenience was hotel to far from Center of City
Martha, us5 night trip with friends
Very good 8.0
I loved the room! Unfortunately the AC was broken and took around 4 hours of very unpleasant room temperature
Mari, us1 night romance trip

Krystal Grand Suites Insurgentes