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Mercure Bandung City Centre

Photo gallery for Mercure Bandung City Centre

Exterior
Serves breakfast, lunch and dinner
City view
Serves breakfast, lunch and dinner
Exterior

Overview of Mercure Bandung City Centre

UNESCO Sustainable Travel Pledge

Mercure Bandung City Centre

4.0 star property
4-star hotel in Astana Anyar with outdoor pool and restaurant

8.0/10 Very good

60 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jalan Lengkong Besar 8, Bandung, 40261

Guests rated this location 7.2/10 - Good

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • 24-hour room service
  • Spa services
  • 6 meeting rooms
  • Airport shuttle
  • UNESCO Sustainable Property
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Astana Anyar

Getting around

  • Bandung (BDO-Husein Sastranegara Intl.) - 23 min drive
  • Bandung Ciroyom Station - 18 min drive
  • Stasiun Kiaracondong Station - 25 min drive
  • Bandung Railway Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Pawon Pitoe Cafe Lengkong
  • Batagor Abuy - 1 min walk
  • Garden Restaurant - 6 min walk
  • Osiris Coffee And Toast - 3 min walk
  • Ayam & Ikan Goreng Susi Yey - 2 min walk
Map

About this property

Mercure Bandung City Centre

Mercure Bandung City Centre is only 3.5 mi (5.7 km) from the airport and offers a shuttle (available 24 hours) for IDR 210000 per vehicle one-way. Guests indulge in spa services, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge and a fitness centre are other highlights at this upmarket hotel. Fellow travellers say good things about the helpful staff and location.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 163 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Airplane to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (2-device limit)
  • Free WiFi in rooms (2-device limit)

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6 AM–10 AM on weekdays and 6 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Spa services

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 42-inch LED TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (2-device limit)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This bar serves breakfast, lunch, dinner and light fare. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 125000 per person
  • Airport shuttle service is offered for an extra charge of IDR 210000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for IDR 400000.0 per night
  • Airport shuttle service for children costs IDR 210000 (one-way)
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Mercure Bandung City Centre Hotel
Mercure Bandung City Hotel
Mercure Bandung City Bandung
Mercure Bandung City Centre Hotel
Mercure Bandung City Centre Bandung
Mercure Bandung City Centre Hotel Bandung

Frequently asked questions

Does Mercure Bandung City Centre offer free cancellation for a full refund?
Yes, Mercure Bandung City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Bandung City Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Bandung City Centre?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mercure Bandung City Centre?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Bandung City Centre?
Yes, there's free self and valet parking. Parking spaces may be limited. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Mercure Bandung City Centre?
Yes, an airport shuttle is available. The charge is IDR 210000 per vehicle one-way.
What are the check-in and check-out times at Mercure Bandung City Centre?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Bandung City Centre and nearby?
Mercure Bandung City Centre has an outdoor pool and a fitness centre, as well as spa services.
Are there restaurants at or near Mercure Bandung City Centre?
Yes, there's an on-site restaurant that offers international cuisine.
What's the area around Mercure Bandung City Centre like?
Mercure Bandung City Centre is in Astana Anyar, a short 9-minute walk from Bandung City Square and 12 minutes' walk from Braga City Walk. Travellers say that this hotel is in a good location.

Reviews

8.0

Very good

8.3/10

Cleanliness

8.1/10

Staff & service

7.1/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The breakfast buffet was awesome
karla, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Bryan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ok Hotel
Parking space is very limited and small. Room is sizeable but no hand soap and only 2 big towels. Internet is fast. Breakfast is good.
djoko, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

stephanus paulus, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay in Bandung
A great place and location. Convenient to go around within the City
IRWAN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Eddy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marthen, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel needs to improve their service and cleanliness.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Ashwani, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Service response need to improve
Hotel is okay, but they need to improve their room service. Specially sanitising rooms properly. No iron board in the room. And they provide only two water bottles in a day. Operator/ room service is not very responsive as for even asking for towels they took some time more than 20 min. So definitely hotel need to improve service
1-night business trip
Verified Hotels.com guest review