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All properties in Cidade Velha, Cape Verde

Hotel Vulcão

4-star hotel in Cidade Velha with 2 outdoor pools and 2 bars/lounges

  • Free WiFi
From
S$106

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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Ribeira Grande de Santiago, Cidade Velha, Ilha de Santiago, Cape Verde
7.4.Good.
See all 18 reviews

Official standards

This property advises that it adheres to SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 58 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • 2 outdoor pools
  • Fitness center

For families

  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • Heart of Cidade Velha
  • Igreja Nossa Senhora do Rosario - 18 min walk
  • Fort Real de Sao Filipe - 25 min walk
  • Estadio da Varzea - 8.5 mi / 13.6 km
  • Quebra Canela - 8.9 mi / 14.3 km
  • Prainha Beach - 9 mi / 14.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite
  • Standard Double or Twin Room
  • Family Room

Location

Ribeira Grande de Santiago, Cidade Velha, Ilha de Santiago, Cape Verde
  • Heart of Cidade Velha
  • Igreja Nossa Senhora do Rosario - 18 min walk
  • Fort Real de Sao Filipe - 25 min walk

What’s around

Landmarks

  • Heart of Cidade Velha
  • Igreja Nossa Senhora do Rosario - 18 min walk
  • Fort Real de Sao Filipe - 25 min walk
  • Estadio da Varzea - 8.5 mi / 13.6 km
  • Quebra Canela - 8.9 mi / 14.3 km
  • Prainha Beach - 9 mi / 14.5 km
  • Dona Maria Pia Lighthouse - 9.3 mi / 14.9 km
  • Mangue Beach - 20.9 mi / 33.6 km
  • Poilão Dam - 22.1 mi / 35.6 km
  • Grandvaux Barbosa National Botanical Garden - 24.1 mi / 38.8 km
  • Pedra Badejo Beach - 25.8 mi / 41.6 km

Getting around

  • Santiago Island (RAI-Praia Intl.) - 33 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 58 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 1 PM-4 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available on request)*

Parking

  • No onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities

Working away

  • Conference space
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 8
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning

Sleep well

  • Turndown service

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch plasma TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Small print

Also known as

  • Hotel Vulcão Cidade Velha
  • Vulcão Cidade Velha
  • Hotel Vulcão Hotel
  • Hotel Vulcão Cidade Velha
  • Hotel Vulcão Hotel Cidade Velha

Optional extras

Rollaway beds are available for EUR 21.0 per night

Airport shuttle service is offered for an extra charge

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Tourism fee: EUR 2 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Vulcão does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel Vulcão.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 1 PM - 4 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant that offers beachfront dining, international cuisine, and pool views. Nearby restaurants include Forte Real de São Filipe (2.3 mi), Always Special (7.5 mi), and Pao Quente (7.5 mi).
  • Yes, an airport shuttle is available.
  • Hotel Vulcão has 2 outdoor pools and 2 bars, as well as a fitness center and a garden.
7.4.Good.
  • 4.0.Fair

    Het personeel heeft nog veel te leren wat betreft service gericht denken. Het ontbijt was vaak onvoldoende voorbereid (tafels niet goed gedekt, eten op enz.). Bij navraag werd over het algemeen geïrriteerd gereageerd in plaats van service-gericht en lerend voor de toekomst. Ik vind het niet gepast dat gemorste koffie over de rand van een kopje met een schuurspons uit de wasbak wordt afgeveegd en aan je wordt geserveerd. Best mogelijk dat het servicepeil in Kaapverdië niet mag worden gemeten aan de Europese norm maar ik kon geen enkel leerproces ontdekken. Onze airco was stuk, het duurde 5 dagen voordat deze was gerepareerd. Ook zaten we in eerste instantie in een appartement zonder warm water, zonder stoelen set op het balkon enz. Nee, ik zou dit complex niet aanbevelen.

    14 night family trip, Dec 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Três Belle coin pour repouse, le personal três agradable, je vais retourne, Merci pour tout

    De, 6 night trip, Apr 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Es war alles super.Sehr sauber.Das Personal freunxli h ,hilfsbereit .Das Frühstückt war auch Okay. Geklappt hat auch xie Abholung vom Airport ,aber mit einem normalen Taxi .6 Personen einschließlich Fahrer fünf grossen Koffer und Handgepäck zuzügli h Rucksäcke und Taschen das geht garnicht ,und es war unmöglich.Das gleiche gilt auch für den Rücktransport zum Airport.

    2 night trip, Apr 6, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Agreable et reposant

    Hotel agréable et service toujours impeccable. Un bémol sur le petit-déjeuner, comme son nom l'indique c'est vraiment un petit déjeuner. Attention à l'entretien de cet hôtel qui pourrait vite se dégrader.

    Laurent, 4 night romance trip, Mar 11, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Situation geographique de l etablissement bien. Restaurant bon rapport qualite prix. Chambre propre et bien equipée avec vue sur la mer. Nous n avons pas aimé le personnel de reception lent et peu aimable.

    1 night trip, Feb 15, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Excellent etablissement alentours un peu sales y compris la plage Prevoir 30 e pour le transfert ar arroport

    bertrand, 7 night trip with friends, Feb 3, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Vulcão

    Estadia agradável e funcionários simpáticos

    Fernando, 1 night family trip, Dec 28, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    Groot hotel, (te) rustig, zwembad vrij klein en koud, natuurzwembad (afgezette inham van oceaan) prima! Personeel spreekt nauwelijks Engels, hetgeen soms tot lastige situaties kan leiden. Ontbijt eenvoudig maar ok. Directe omgeving van hotel niet echt de moeite waard.

    Klaas, 5 night trip, Dec 24, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Het hotel liegt níet vlak bij de strand, maar hét is de moeite waard om daar te verblijven. Geen spijt tót volgende keer groetjes

    1 night trip, Dec 13, 2018

    Verified Expedia guest review

  • 6.0.Good

    Das Gebäude und die Infrastruktur ist nicht für Touristen sondern Seminar/Kongress Teilnehmenr ausgelegt. Das Personal ist bemüht und freundlich aber wenig profesionell und geschult. Es kam mehrfach vor das die Türen zum Restaurant/Frühstücksraum verschlossen waren oder man nichts essen konnte. Einzig die Angestellten der Reception arbeiteten gut und speditiv. Durch die geringe Belegung kam man sich oft ganz alleine vor und da es keinerlei Animation oder Veranstaltungen gab wurde das Hotel zum reinen Schlafplatz. Eigentlich schade den die Lage war gut auch ohne Sandstrand in der Nähe.

    15 night trip, Oct 26, 2018

    Verified Ebookers guest review

See all 18 reviews