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4-star hotel in Mataram with outdoor pool and restaurant
Location was convenient and staff were friendly & helpful. It was conveniently located…
Jun 2, 2017
Overall stay was OK. Not great as the hotel was still under renovation. Drilling noises…
Dec 13, 2016
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
*See fees & policies for additional details or extra charges
SIMENG, 1 night trip, Feb 20, 2019
Verified Hotels.com guest review
Good for non water activity tourists. Convenient to look for food and do local product shopping. New KT renovated , clean and friendly staff !
Other trip, Mar 20, 2017
Verified Expedia guest review
Hotel feels very new and well managed. Room was very clean and had a great view. Ordered room service and food was excellent. Highly recommended!
Cherine, Other trip, May 16, 2017
Verified Expedia guest review
Very service minded staff and confortable rooms.
Jenny, Romance trip, Oct 21, 2016
Verified Hotels.com guest review
For a short stay it's ok, the rate is quite cheap. Food taste was somehow strange. The aircon was not working, I called a 3pm, nobody was coming. Only after another call mechanic arrived a 9pm!!! to fix. When my husband arrives, security asked him to put on the mask, even many people inside walking and sittind without mask, even staff. So if you require a mask, which is actually not working against anythind, which is evidenced, same rules for everybody should be applicable. Interior alrady bit shabby.
1 night business trip, Oct 24, 2020
Verified Hotels.com guest review
I travel alone for business trip and always choose the queen bed as I stayed alone. But the staff gave me twin beds with excuse "The rooms are full and we only have twin beds left, even though you've reserved for queen bed, it's doesn't mean you will get it, as we served who comes first". What the function of "type of beds" as choices if you CAN'T actually choose it? Why??????????? I really am not happy with the service and the receptionist staff ain't friendly, they gave me basic answers, not even trying to understand my situation.
2 night business trip, Sep 23, 2020
Verified Hotels.com guest review
Great value and really friendly, charming and courteous staff
Colin, 4 night romance trip, Jul 30, 2019
Verified Wotif guest review
The staff were delightful, the restaurant was awesome and the room was a pleasant surprise, especially for the low price. Immaculately clean and had everything we needed for an overnighter. Pool deck is large and well presented, with gym, on 3rd floor. I could not fault my stay.
Joanna, 1 night family trip, Jul 10, 2019
Verified Expedia guest review
Very nice Hotel to stay in. Friendly staff and nice rooms and design. Air conditioning on 5th floor rooms very underpowered and yet to be replaced. Ensure you book a room on 6th or 7th floors with the updated bigger air con units. We were eventually moved up to 7th floor after being too uncomfortable on the 5th floor.
AndrewC, 1 night trip with friends, Apr 21, 2019
Verified Wotif guest review
nice & safe
Noor, 2 night trip with friends, Mar 6, 2019
Verified Expedia guest review