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All properties in Alexandria, Alexandria Governorate, Egypt
1 room, 2 adults

The Grand Plaza Hotel Smouha

4-star4 stars
14th May Avenue, Smouha, Alexandria, Egypt

4-star hotel with restaurant, near Green Plaza Mall
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The hotel itself was okay. Room was clean and the washroom was spacious and clean as well…Feb 10, 2020
  • i use a simple personal security camera that i connect to wifi which i can access…Dec 8, 2019

The Grand Plaza Hotel Smouha

More Info: 6823 2342

from S$66
  • Superior Room, City View
  • Junior Suite
  • Family Room
  • Superior Room - Special Rate For Egyptians & Residents Only
  • Standard Room (Back View)
  • Standard Room with back view (For Egyptian & Residents Only)
  • Triple Room (Back View)

What’s around The Grand Plaza Hotel Smouha

Landmarks

  • In Sidi Jabir
  • Green Plaza Mall - 8 min walk
  • Royal Jewellery Museum - 3 mi / 4.8 km
  • Alexandria National Museum - 3.8 mi / 6.2 km
  • Shallalat Gardens - 4.3 mi / 7 km
  • Bibliotheca Alexandrina - 4.8 mi / 7.8 km
  • Alexandria Stadium - 5.4 mi / 8.8 km
  • Alexandria University - 6.3 mi / 10.1 km

Getting around

  • Alexandria (HBE-Borg El Arab) - 59 min drive
  • Alexandria (ALY-Alexandria Intl.) - 3 min drive

At a glance

Key facts

Hotel size

  • This hotel has 279 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-3 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in an Egyptian and Egyptian residence rate plans only must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking * on site

Payment types at the property

  • Cash

Other information

  • No alcohol served onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Health club
Working away
  • Number of meeting rooms - 3
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
Facilities
  • Year Built - 2017
  • Elevator
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
Languages Spoken
  • Arabic
  • English
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves lunch and dinner.

The Grand Plaza Hotel Smouha’s small print

Also known as

  • Grand Plaza Hotel Smouha Alexandria
  • Grand Plaza Hotel Smouha
  • Grand Plaza Smouha Alexandria
  • Grand Plaza Smouha
  • The Plaza Smouha Alexandria
  • The Grand Plaza Hotel Smouha Hotel
  • The Grand Plaza Hotel Smouha Alexandria
  • The Grand Plaza Hotel Smouha Hotel Alexandria

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests must contact this property in advance to reserve rollaway/extra beds. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs USD 5.00 per day

Buffet breakfast is offered for an extra charge of USD 8 for adults and USD 5 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Grand Plaza Hotel Smouha

  • Does The Grand Plaza Hotel Smouha offer free cancellation for a full refund?
    Yes, The Grand Plaza Hotel Smouha does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Grand Plaza Hotel Smouha?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Grand Plaza Hotel Smouha?
    Yes. Self parking costs USD 5.00 per day.
  • Are pets allowed at The Grand Plaza Hotel Smouha?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The Grand Plaza Hotel Smouha?
    You can check in from 3:00 PM to 3 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near The Grand Plaza Hotel Smouha?
    Yes, there's an onsite restaurant that serves international cuisine. Nearby restaurants include Pizza Queen (10-min walk), Gad (2 mi), and Ottimo (2.1 mi).
  • What is there to do near The Grand Plaza Hotel Smouha?
    Recommended spots to visit include Green Plaza Mall (8-min walk) and Royal Jewellery Museum (3 mi), along with Alexandria National Museum (3.8 mi) and Shallalat Gardens (4.3 mi).

Recent reviews

Good 6.8 From 45 reviews

Very good 8.0
Nice hotel.
Nice hotel. Shopping centre near by. We didn’t get the rooms we requested and one room was not clean properly. Front office staff is very nice and very helpful. Breakfast was great.
au1 night family trip
Poor 2.0
Becareful
I felt so bad smell in the room and so on and it is 2.5 hotel in the international standard dont believe the review...
JINSEN, kr2 night business trip
Good 6.0
ضعيف
الاصطف ودود ورائع الفندق موقعه سي
Maher, ae1 night trip
Very good 8.0
مطلوب افار متنوع افضل من هذا
Ali, ae2 night trip with friends
Good 6.0
One night in a cold and noisy room
Poor hotel: cold, noisy and too expensive comparing with others. To avoid.
stefano, it1 night business trip
Fair 4.0
Vier Sterne - vier Fragezeichen
Erstes Zimmer musste wegen schlechtem Geruch gewechselt werden. Zweites Zimmer ebenfalls nicht wirklich sauber (Fussboden mit Fliesen sehr lange nicht nass geputzt worden), Dusche verstopft (Wasser steht über Stunden). In der Lobby Bar Cheese Cake bestellt, zweimal gefrorenen bekommen, dann entnervt aufgegeben. Lage direkt neben Moschee mit entsprechender Beschallung mehrmals am Tag. Insgesamt keine wirkliche Empfehlung. Management war um Schadensbegrenzung bemüht und hat sich beim Check-out entschuldigt.
Rainer, ch1 night business trip
Exceptional 10.0
ممتازة
Abbas, aeBusiness trip
Exceptional 10.0
اقامة مريحة
اقامة بصفة عامة مريحة تسجيل دخول والخروج سريع جدا موظفين بصفة عامة محترمين و ودودين.حدثة مع مشكلة صوضاء بسبب نزيل وتم تعامل وحل مشكلة كل شكر والتقدير للعاملين..وفعلا قمت بحجز مسبق لرحتي قادمة في فندق مرة اخري ...المنطقة محيطة جميلة جرين بلازا قريب من فندق منطقة محيطة جديدة جدا..مشكلة ضوضاء شارع بسبب قرب جامعة فاروس فقط اما الفندق بجد انصح بالاقامة في الفندق
ESSAM, ae2 night romance trip
Very good 8.0
Super
Walid, chBusiness trip
Very good 8.0
موقع الفندق جميل ولكن أكثر سيارات الأجر لا تعرفه لأنه جديد و حاله الفندق ممتازة جدا
Manar1 night family trip

The Grand Plaza Hotel Smouha

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