5 January 2018
Wrong location and poor service
Location of the apartments did not correspond to advertised. They advertised central part of Scarborough in 0.1 mile from Botanical gardens. Really they are not in Scarborough. The apartments are located in residential area 10 miles from downtown. No attractions, food, shopping or beaches were in walking distance. Even for dinner we needed to call taxi. The phone number provided by the apartments at booking was disconnected. We needed to call to hotels.com for assistance. The key from the door did not fit and we were unable to lock the door. There were no towels in the apartment. We were fully disappointed by unexpected location and poor service.
Aleksey, 3-night family trip
Verified Hotels.com guest review