Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Cluj-Napoca, Cluj County, Romania
1 room, 2 adults

RESIDENCE Il Lago

3-star3 stars
Str Dunarii,nr.20B,blC, Cluj-Napoca, 400593, Romania

Cluj-Napoca hotel in shopping district
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Terrible and even orbitz not good as b fore. They didn’t hello on timeOct 24, 2019
  • Staff was excellent. Location was perfect. Very clean.Oct 10, 2019

RESIDENCE Il Lago

More Info: 6823 2342

from S$60
  • Standard Double Room
  • Standard Twin Room
  • Junior Suite
  • Superior Triple Room
  • Superior Double Room
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Penthouse
  • Room, Accessible (for people with reduced mobility)
  • Senior Apartment, 2 Bedrooms
  • Standard Double Room, Balcony

What’s around RESIDENCE Il Lago

Landmarks

  • Gheorgheni Lake - 5 min walk
  • Iulius Mall Cluj - 9 min walk
  • Faculty of Economics and Business Administration - 10 min walk
  • Centrul Medico-Chirurgical Interservisan - 17 min walk
  • Gheorgheni Sports Center - 19 min walk
  • Palace of Justice - 33 min walk
  • National Theatre - 34 min walk
  • Avram Iancu Square - 35 min walk

Getting around

  • Cluj-Napoca (CLJ) - 13 min drive
  • Cluj-Napoca Station - 7 min drive

At a glance

Key facts

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

  • Restrictions apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (EUR 2 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Services
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2017
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Grab bar - near toilet
Languages Spoken
  • English
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • 80-cm LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • In-room safe

RESIDENCE Il Lago’s small print

Also known as

  • RESIDENCE Il Lago Hotel Cluj-Napoca
  • RESIDENCE Il Lago Hotel
  • RESIDENCE Il Lago Cluj-Napoca
  • RESIDENCE Il Lago Hotel
  • RESIDENCE Il Lago Cluj-Napoca
  • RESIDENCE Il Lago Hotel Cluj-Napoca

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards. Cash is not accepted.

Optional extras

Late check-in after 10 PM can be arranged for an extra charge of EUR 10

Self parking costs EUR 2 per day

Pets are allowed for an extra charge of EUR 10 per pet, per week

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for RESIDENCE Il Lago

  • Does RESIDENCE Il Lago offer free cancellation for a full refund?
    Yes, RESIDENCE Il Lago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at RESIDENCE Il Lago?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at RESIDENCE Il Lago?
    Yes. Self parking costs EUR 2 per day.
  • Are pets allowed at RESIDENCE Il Lago?
    Yes, pets are welcome. There's a charge of EUR 10 per pet, per week.
  • What are the check-in and check-out times at RESIDENCE Il Lago?
    You can check in from 2 PM - 10 PM. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near RESIDENCE Il Lago?
    Yes. Nearby restaurants include Tot Burger (6-min walk), Panemar (6-min walk), and Dashi Noodle & Rice Bar (6-min walk).
  • Is there an onsite casino at RESIDENCE Il Lago?
    No, this hotel doesn't have a casino, but Gold Casino (6-min drive) and Casino Parcul Central (6-min drive) are both nearby.

Recent reviews

Superb 9.2 From 78 reviews

Good 6.0
Property was clean, shower was good with decent flow but the property is very noisy at night. I could hear everything the guys from the next door did, the walls seemed to be made of paper.
Ghiorghi, us1 night business trip
Exceptional 10.0
Close to the airport, 10 min drive. Very clean, quiet , and the lake side/view a plus. Short walking distance to the mall. Receptionist very helpful.
MT, ca1 night romance trip
Exceptional 10.0
Great stay. Very convenient location beside major shopping centre. Staff were so friendly and helpful, organising taxis, printing boarding passes, giving us information. Very impressed. Vending machine in hallway for snacks. There was a hair dryer in our room. Lovely balcony overlooking the lake. Will stay here again.
ie3 night romance trip
Exceptional 10.0
I loved the private balcony, the views and the staff was beyond friendly and helpful. I would recommend this property and if I get chance to return to Cluj, I would stay here again.
us13 night trip with friends
Exceptional 10.0
This hotel is excellent, the service the cleanliness and location, highly recommended and will stay again.
ca1 night family trip
Exceptional 10.0
First time in cluj..for a wedding and was really pleased with apartment. Building and room was clean and spacious. Had all the amenities required. Staff were friendly and very helpful. Mall and shops across the street and 10min taxi to cluj centre. I would definitely recommend this place !!
hyun, gb2 night family trip
Exceptional 10.0
The staff went above and beyond. They legitimately cared about you having a good time and went out of their way to help you. I’m sorry but I don’t know the name of the woman at the front (She is amazing). Loved the hotel, loved the location and most importantly the staff that make it fill like home.
au4 night trip with friends
Exceptional 10.0
Clean, close to shopping mall and great internet.
Nice apartments near the new part of town. Very good internet service, clean and nice view from the balcony.
us1 night romance trip
Poor 2.0
Terrible service and attempted financial assault
Arrived after 10 PM after a exhausting trip across time zones, and the hotel was closed. I had to find another place to stay at the middle of the night. When I came back for the second day of my stay, the receptionist tried to charge me a cancellation fee. In other words, instead of paying for two nights (if which I used one, as I got locked out due to substandard customer service) she wanted me to pay for three nights. Her English was poor and she was rude. She kept telling me what I should’ve done differently to accommodate their ridiculous system. The only thing I should’ve done differently is staying away from this place...
ca2 night business trip
Exceptional 10.0
Great hotel in a good location. Only drawback was no ac units in the bedrooms just in the living room
us1 night trip with friends

RESIDENCE Il Lago