Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in San Andres, San Andres y Providencia, Colombia
1 room, 2 adults

Portobelo Plaza de las Americas

3.5-star3.5 stars
Avenida Las Americas 1A-101, San Andres, 880001, Colombia

3.5-star hotel with outdoor pool, near Spratt Bight Beach
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • The food was very good and near of everything. Friendly staffJan 21, 2020
  • Poor maintenance of the rooms Overpriced for the quality’s of the hotel Jan 8, 2020

Portobelo Plaza de las Americas

More Info: 6823 2342

from S$154
  • Single Room
  • Double Room
  • Triple Room
  • Suite

What’s around Portobelo Plaza de las Americas

Landmarks

  • Spratt Bight Beach - 5 min walk
  • Islote Sucre - 15 min walk
  • Coton Cay - 6 min walk
  • Paintball San Andres - 7 min walk
  • North End - 22 min walk
  • Punta Norte - 22 min walk
  • First Baptist Church - 2.5 mi / 4.1 km
  • San Andres Hill - 2.6 mi / 4.2 km

Getting around

  • San Andres (ADZ-Gustavo Rojas Pinilla Intl.) - 1 min drive
  • Airport drop-off service

At a glance

Key facts

Hotel size

  • This hotel has 52 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID*

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport drop off (available 24 hours)*

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 323
  • Conference space size (meters) - 30
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant serves breakfast only.

Portobelo Plaza de las Americas’s small print

Also known as

  • Portobelo Plaza las Americas Hotel San Andres
  • Portobelo Plaza de las Americas San Andres
  • Portobelo Plaza de las Americas Hotel San Andres
  • Portobelo Plaza las Americas Hotel
  • Portobelo Plaza las Americas San Andres
  • Portobelo Plaza las Americas
  • Portobelo Plaza Las Americas
  • Portobelo Plaza de las Americas Hotel

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Airport shuttle service is offered for an extra charge of COP 20000 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Portobelo Plaza de las Americas

  • Does Portobelo Plaza de las Americas offer free cancellation for a full refund?
    Yes, Portobelo Plaza de las Americas does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Portobelo Plaza de las Americas?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Portobelo Plaza de las Americas?
    Sorry, there's no onsite parking at Portobelo Plaza de las Americas.
  • Is there a pool at Portobelo Plaza de las Americas?
    Yes, there's an outdoor pool.
  • Are pets allowed at Portobelo Plaza de las Americas?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Portobelo Plaza de las Americas?
    You can check in from 3 PM - midnight. Check-out time is 12:30 PM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Portobelo Plaza de las Americas?
    Yes, there's an onsite restaurant. Nearby restaurants include Seaweed Cevicheria (5-min walk), Coffee Break (6-min walk), and Bocca de Oro (6-min walk).
  • Is airport shuttle service offered by Portobelo Plaza de las Americas?
    Yes, a shuttle from the hotel to the airport is available. The charge is COP 20000 per vehicle.

Recent reviews

Very good 8.2 From 94 reviews

Good 6.0
It was ok....nothing great...no hot water the first two days...no tv for the last several days.
JohnStegner, us4 night trip
Exceptional 10.0
Small hotel but cozy, clean, friendly staff, good food(although expensive); just 2 blocks away from the beach. Not a luxurious hotel but good enough for resting and having a good time.
Resting, us3 night romance trip
Very good 8.0
This hotel has the best location in island of San Andres, the staff was always friendly, supportive and available, and the breakfast buffet was always delicious. However, the wifi was never stable, a heavy rain caused an opening on the ceiling right next to the light bulb and one night I left a small red stain of spicy salsa on the linen and It wasn’t changed for a new one (I found out that to be strange).
us5 night romance trip
Very good 8.0
This is a neat property close to the beach and shopping
Prasad, us4 night trip
Very good 8.0
Nice hotel, very near from the beach and facilities. Lovely staff every day
Dan, ca5 night romance trip
Exceptional 10.0
Great service, clean rooms, lovely staff and location was great
us7 night romance trip
Poor 2.0
room was no ready on time don't clean the room people are not nice
us3 night trip with friends
Exceptional 10.0
This hotel is in the center of everything...make sure you get a room with a window. I was there and that was the only thing I didn’t like. The remaining parts of the hotel were excellent.
us4 night trip
Good 6.0
Upon arrival it took them very long to confirm my reservation with expedia. Then even though I paid for 2 people they said my reservation was only for you. The room is very muggy and smells like humidity unless you turn on the ac that takes forever to turn on. (No windows in the room either) The wifi was horrible, i had better service at the beach. & as i was trying to make a phone call in the couches at reception I saw a huge cockroach.
us2 night romance trip
Very good 8.0
The property is very clean, the pool is amazing and I highly recommend the restaurant
Lulu, us4 night family trip

Portobelo Plaza de las Americas