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Banyan Tree Jiuzhaigou

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Exterior
Pool
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar

Overview of Banyan Tree Jiuzhaigou

UNESCO Sustainable Travel Pledge

Banyan Tree Jiuzhaigou

5.0 star property
Luxury hotel in Jiuzhaigou County with 3 restaurants and 2 bars/lounges

0 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
  • Connecting rooms available
Map
No. 1 Boahai Road, Baohua Town, Ngawa Autonomous Prefecture, Aba Sichuan, 623400

Room options

About this area

Getting around

  • Jiuzhaigou (JZH-Huanglong) - 120 min drive

About this property

Banyan Tree Jiuzhaigou

Bring the kids when you stay at Banyan Tree Jiuzhaigou in Ngawa Autonomous Prefecture and they can enjoy the free kids' club. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Ming Yue明月, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a fitness centre and a snack bar/deli.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 209 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age – 16
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • On-site parking is limited
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Supervised childcare (surcharge)

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (6458 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • In-room dining only

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Spa

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a mud bath, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Ming Yue明月 – Overlooking the golf course and garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Bai Yun白云 – Overlooking the golf course and garden, this restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.
Gan Hai Zi甘海子 – Overlooking the golf course and garden, this restaurant specialises in local cuisine and only serves dinner.
Qing Feng清风 – This lobby lounge overlooks the golf course and garden. Guests can enjoy al fresco dining (weather permitting).

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of CNY 180 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for CNY 650 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, mobile payments and cash.

Mobile payment options include: Alipay.

Also known as

Banyan Tree Jiuzhaigou Hotel Ngawa Autonomous Prefecture
Banyan Tree Jiuzhaigou Ngawa Autonomous Prefecture
Banyan Tree Jiuzhaigou Ngawa
Banyan Tree Jiuzhaigou Hotel
Banyan Tree Jiuzhaigou Ngawa Autonomous Prefecture
Banyan Tree Jiuzhaigou Hotel Ngawa Autonomous Prefecture

Frequently asked questions

Does Banyan Tree Jiuzhaigou offer free cancellation for a full refund?
Yes, Banyan Tree Jiuzhaigou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Banyan Tree Jiuzhaigou?
This property confirms that guests are provided with hand sanitiser. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Banyan Tree Jiuzhaigou?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Banyan Tree Jiuzhaigou?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Banyan Tree Jiuzhaigou?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless social distancing and check-out are available.
What is there to do at Banyan Tree Jiuzhaigou and nearby?
Banyan Tree Jiuzhaigou has 2 bars, a spa and a Turkish bath, as well as a picnic area and a garden.
Are there restaurants at or near Banyan Tree Jiuzhaigou?
Yes, there are 3 on-site restaurants, featuring al fresco dining, international cuisine and garden views.
Does Banyan Tree Jiuzhaigou have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Banyan Tree Jiuzhaigou have any outdoor private spaces?
Yes, every room features a balcony.

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