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Krystal Beach Hotel

Photo gallery for Krystal Beach Hotel

Water view
On the beach
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Krystal Beach Hotel

Krystal Beach Hotel

3.5 star property
Gordon's Bay beachfront hotel with spa, outdoor pool

8.8/10 Fabulous

186 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Breakwater Lane, Harbour Island, Gordon's Bay, Cape Town, Western Cape, 7150
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Babysitting
  • Conference centre
  • Airport shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Fridge
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Gordon's Bay

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 29 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Checkers - 4 min drive
  • The Thirsty Oyster - 4 min drive
  • Talla's Tavern - 3 min drive
  • Harbour Lights Restaurant - 4 min drive
  • Zest Restaurant - 3 min drive
Map

About this property

Krystal Beach Hotel

Krystal Beach Hotel is a great choice for your beach stay in Cape Town. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials and manicures and pedicures. Dining choices include 3 restaurants, and the 2 bars/lounges are great places to grab a cold drink. A marina, a fitness centre and a terrace are other highlights. Fellow travellers love the helpful staff and beach location.

Languages

Afrikaans, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM until 1 AM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • On the beach

Working away

  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Marina

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Languages

  • Afrikaans
  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Krystal Komfort. Services include facials and manicures and pedicures.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately ZAR 185 for adults and ZAR 95 for children
  • Airport shuttle service is offered for an extra charge of ZAR 550 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Krystal Beach Hotel Cape Town
Krystal Beach Cape Town
Krystal Beach
Krystal Beach Hotel Hotel
Krystal Beach Hotel Cape Town
Krystal Beach Hotel Hotel Cape Town

Frequently asked questions

Does Krystal Beach Hotel offer free cancellation for a full refund?
Yes, Krystal Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Krystal Beach Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Krystal Beach Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Krystal Beach Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Krystal Beach Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Krystal Beach Hotel?
Yes, an airport shuttle is available. The charge is ZAR 550 per vehicle one-way.
What are the check-in and check-out times at Krystal Beach Hotel?
You can check in from 2 PM - 1 AM. Check-out time is 11 AM.
What is there to do at Krystal Beach Hotel and nearby?
Krystal Beach Hotel has 2 bars and a spa, as well as an outdoor pool and a fitness centre.
Are there restaurants at or near Krystal Beach Hotel?
Yes, there are 3 on-site restaurants.
What's the area around Krystal Beach Hotel like?
Krystal Beach Hotel is located on the boardwalk in Gordon's Bay. Popular attractions include Bikini Beach, which is 8 minutes away by car.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

A great hotel
It was a great hotel for family weekend getaway 👌
Benedict, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Ben, 1-night trip
Verified Hotels.com guest review

6/10 Good

Caroline, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Danielle, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Not a great start but came good.
We had booked a room with a sea view. When we got to the allocated room, it overlooked the rooftop of the spa. Back to reception where they changed the room without much drama. The second one was much better with good views over the ocean and marina. Good size bedroom and a large bathroom and lounge area with a small balcony. There's a nice pool area and sun loungers next to it. Outside there are a number of restaurants and bars within a few seconds walk on the boardwalk overlooking the marina. Breakfast was good too. Overall we'd stay again and would recommend.
peter, 1-night trip
Verified Hotels.com guest review

6/10 Good

Wind noise
With the high wind speed the room was very noisy and it was difficult to concentrate or sleep.
Morne, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Willie Van Heerden, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Pamela, 1-night trip
Verified Hotels.com guest review

6/10 Good

Simangele, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Akbar, 1-night trip
Verified Hotels.com guest review