Hotel Casa Jum

Property class: 3.5
Santiago de los Caballeros hotel with spa and restaurant

Choose dates to view prices

Enjoy your visit to Santiago de los Caballeros with a stay at Hotel Casa Jum. You can visit the spa to indulge in massages, facials or manicures and pedicures, and international cuisine is served at Casa Jum, which is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights. Fellow travellers love the helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is S$60
includes taxes & fees
15 Oct - 16 Oct

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Single Room

A hotel room with a bed, bedside lamps, a nightstand, a mirror, and a radiator.

Executive Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

A hotel room with a bed, a desk, a ceiling fan, and a TV mounted on the wall.

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 350 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Luxury

A hotel room with a bed, a desk with a chair, a nightstand, and a wall-mounted ceiling fan.

Luxury

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

A neatly made bed with a dark blue bedspread and two rolled towels on top. There is a small bedside table with a lamp, a mirror above the bed, and an air conditioning unit on the wall.

Deluxe Studio Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite

A bedroom with a bed, bedside table, lamp, and a painting on the wall.

Royal Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

A neatly made bed with white linens in a room with a large window, a dark wooden wardrobe, and a wall-mounted painting of a forest.

Superior Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000

What's nearby

  • Centro Leon - 3 min drive - 2.6 km
  • Cinemacentro Cibao - 4 min drive - 4.1 km
  • Ágora Santiago Center - 5 min drive - 4.7 km
  • Bella Terra Mall - 5 min drive - 4.4 km
  • Casino Gran Almirante - 5 min drive - 5.0 km

Getting around

  • Santiago (STI-Cibao Intl.) - 26 min drive
  • Puerto Plata (POP-Gregorio Luperon Intl.) - 97 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tamales Meli - ‬19 min walk
  • ‪Los Doños - ‬2 min drive
  • ‪El dorado snack bar - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Rogers Burger - ‬18 min walk

About this property

Hotel Casa Jum

  • Enjoy your visit to Santiago de los Caballeros with a stay at Hotel Casa Jum. You can visit the spa to indulge in massages, facials or manicures and pedicures, and international cuisine is served at Casa Jum, which is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights. Fellow travellers love the helpful staff.

At a glance

Hotel size

    • 9 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 12:30 PM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 7 and older
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 15

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets stay for free (dogs and cats only)

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Access to nearby health club

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Bicycle parking
  • Full-service spa
  • Locally sourced food is prioritised
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Uses some LED lighting
  • Reusable cups only

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Accessible airport shuttle
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient toilets only
  • Mobile key entry

Special features

Spa

The on-site spa has couples treatment room(s). Services include facials, body scrubs and manicures and pedicures. The spa is open daily.

Dining

Casa Jum – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 10 for adults and USD 5 for children
  • Airport shuttle service is offered for an extra charge of USD 30 per person (one-way)

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have lifts.
Long-term renters welcome.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche

Also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros

Frequently asked questions

Does Hotel Casa Jum offer free cancellation for a full refund?

Yes, Hotel Casa Jum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Casa Jum?

Yes, cats and dogs stay free.

Is parking offered on site at Hotel Casa Jum?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Hotel Casa Jum?

Yes, an airport shuttle is available. The charge is USD 30 per person one-way.

What are the check-in and check-out times at Hotel Casa Jum?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 12:30 PM. Contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Casa Jum?

No, this hotel doesn't have a casino, but Casino Gran Almirante (5-min drive) is nearby.

What is there to do at Hotel Casa Jum and nearby?

Hotel Casa Jum has a spa and a picnic area, as well as a garden and access to a nearby health club.

Are there restaurants at or near Hotel Casa Jum?

Yes, Casa Jum offers international cuisine.

What's the area around Hotel Casa Jum like?

Hotel Casa Jum puts you in Los Rieles, in the heart of Santiago de los Caballeros. Popular attractions include Bella Terra Mall, which is 4 minutes away by car.

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Reviews

Hotel Casa Jum Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Air conditioning worked well in all rooms, providing a comfortable stay. (3 reviews)
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Popular mentions

Service staff
Room
Location
Food
Breakfast
Bed

Reviews

Verified review

10/10 Exceptional

Hotel Casa Jum is located in a quiet neighborhood. It has friendly staff who are supportive of your every need and the amenities include a restaurant with breakfast included in your stay. I would highly recommend this hotel.
Verified review

8/10 Very good

Staff was friendly, room was comfortable and AC worked well, everything felt clean and fresh
Verified review

10/10 Exceptional

Super friendly staff
Verified review

10/10 Exceptional

This hotel was even better than I expected. The attentiveness, care, efficiency, and helpfulness of the staff was amazing. The pictures, on the site don’t do as much justice as they should for the quality of the hotel. The hotel does have parts that are under construction, but this did not hinder or disrupt the stay. If you are looking for a calm, quiet, convenient, secure, and comfortable space to stay in Santiago, I highly recommend.
Verified review

10/10 Exceptional

Large room, great Shower, Very nice Staff
Verified review

10/10 Exceptional

The staff was fantastic. Safe area and very clean and comfortable room.
Verified review

10/10 Exceptional

I have stayed at the Hotel Casa Jum several times. I always return Because of the great customer service and the value for your money
Verified review

10/10 Exceptional

This was my 2nd time. We loved it here. Quiet and big room.
Verified review

10/10 Exceptional

Very nice place at an excellent location with professional staff.
Verified review

10/10 Exceptional

It was lovely and the staff too.
Verified review

10/10 Exceptional

Excellent services, beautiful and clean place
Verified review

10/10 Exceptional

Very safe and quiet. Beds are comfortable with AC, great water pressure with hot water.
Verified review

10/10 Exceptional

Very supportive staff, very good foods, nice size room with electronic safe.
Verified review

10/10 Exceptional

Staff is super attentive and helpful.
Verified review

10/10 Exceptional

It is a nice, small cozy hotel. The staff is very nice.
Verified review

10/10 Exceptional

Very supportive staff, spacious and clean room.
Verified review

10/10 Exceptional

Casa Jum always maintains a high level of service with friendly staff that remember you every time you return.
Verified review

10/10 Exceptional

Staff and food were great room was fine, AC took a while to cool off but that is every place here. Would stay again.
Verified review

10/10 Exceptional

Good customer services, clean
Verified review

10/10 Exceptional

everything was very clean and nice
Verified review

10/10 Exceptional

Good stay

Was a good sized room with everything needed for the day I was there.
Verified review

10/10 Exceptional

The staff was amazing place was chill and easy to get around. Accommodating. No complaints. Homely feel.
Verified review

10/10 Exceptional

Very convenient, safe and quiet. Room 3.
Verified review

10/10 Exceptional

Nice safe and clean.
Verified review

10/10 Exceptional

Nice staff. Great breakfast! Quiet comfortable room.