The Westin Hamburg

Photo gallery for The Westin Hamburg

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Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Westin Hamburg

The Westin Hamburg

5.0 star property
Luxury hotel with spa, near Elbe Philharmonic Hall

8.8/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Platz der Deutschen Einheit 2, Hamburg, HH, 20457
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Hamburg City Center
  • Elbe Philharmonic Hall - 5 min walk
  • Miniatur Wunderland - 7 min walk
  • Reeperbahn - 21 min walk
  • St. Pauli Piers - 2 min drive
  • Hamburg City Hall - 9 min drive
  • Fish Market - 12 min drive
  • Volksparkstadion - 24 min drive

Getting around

  • Hamburg Airport (HAM) - 31 min drive
  • Hamburg Central Station - 29 min walk
  • Hamburg Dammtor Station - 29 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 30 min walk
  • Baumwall U-Bahn - 5 min walk
  • Rodingsmarkt U-Bahn - 13 min walk
  • Stadthausbrücke S-Bahn - 14 min walk

About this property

The Westin Hamburg

The Westin Hamburg puts you 0.2 mi (0.3 km) from Elbe Philharmonic Hall and 0.3 mi (0.5 km) from Miniatur Wunderland. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and local cuisine is served at Fang & Feld, which is open for breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a health club. Fellow travelers say great things about the comfortable beds and location. The property is just a short walk to public transportation: Baumwall U-Bahn is 5 minutes and Rodingsmarkt U-Bahn is 13 minutes.

Languages

English, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 244 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (EUR 35 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–11 AM on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's menu
  • Toys

Working away

  • 11 meeting rooms
  • Conference space (9085 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Spa

The Westin Hamburg Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Fang & Feld - This restaurant specializes in local cuisine and serves breakfast and dinner. A children's menu is available.
BLICK - This bar serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • WiFi is available in guestrooms for EUR 10 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of EUR 30 for adults and EUR 15 for children (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 75.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Parking

  • Self parking costs EUR 35 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

Westin Hamburg Hotel
Westin Hamburg
The Westin Hamburg Hotel
The Westin Hamburg Hamburg
The Westin Hamburg Hotel Hamburg

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Rami, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jimmy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ingrid, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

GEORGINE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Michal, 1-night trip
Verified Hotels.com guest review

2/10 Poor

mati, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriela, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great hotel, needs to move up service
Great place to be; Excellent room with a great view over city and harbor; Great breakfast with huge choice; Visited a concert in Elbphilharmony and wanted to eat afterwards. Came to the Restaurant which was open until 23:00, when wanting to order we got told kitchen closes at 22:00
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Check in was a breeze! Room was plush. Pool was well managed. Lounge bar has one of the best panorama possible and delicious cocktails. Helpful staff and sign of a healthy management, overall. The only, obvious but less-favorite part was to realize the room missed a view (for our booking category room). The windows are completely blocked for the architecture of the (masterpiece) building. This was an unique experience, so to say. Felt like this should come as warning. Almost, a little claustophobic.
Shamik, 1-night trip with friends
Verified Hotels.com guest review