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Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive - Cancun

5-star5 stars
Blvd. Kukulcan, Manzana 51, Lote. 7Hotel Zone, CancunQROO77500Mexico, 6823 2342

Avenida Kukulkan beachfront resort with 8 restaurants, spa
  • Free WiFi and free parking
Exceptional9.6
  • We stayed for 3 nights and it was amazing. He service was top notch, food was great and…Apr 26, 2018
  • Very nice place. Food options were good. Loved the rooftop pool. Feb 18, 2018
271See all 271 Hotels.com reviews
From 5,729 reviewsTripAdvisor Traveller Rating

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive - Cancun

Hotel Info: 6823 2342

from S$686
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At a glance

Key facts

Hotel size

  • This hotel has 160 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 8 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Kayaking on site
  • Parasailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Beach umbrellas
  • Pool umbrellas
  • Beach towels
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Private spa tub
  • Furnished balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch flat-screen TV
  • Digital TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Activities and facilities/equipment
All non-motorized water sports are included.

Lessons/classes/games

  • Aerobics
  • Cooking
  • Pilates

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Premium food items
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Spa

Zen Spa has massage/treatment rooms and couples treatment room(s). Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Dining

Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Bastille - Adults only - This fine-dining restaurant specializes in French cuisine and serves dinner only.

Punta Vista - This bar is located by the pool and specializes in international cuisine.

The Moongate - This restaurant specializes in Asian cuisine and serves dinner only.

Tradewinds - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive - Cancun’s small print

Also known as

  • Turquoize Hyatt Ziva Cancun Resort
  • Turquoize Hyatt Ziva Resort
  • Turquoize Hyatt Ziva Cancun
  • Turquoize Hyatt Ziva

Policies

Guests under 17 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive - Cancun

Landmarks

  • In Hotel Zone
  • Delphinus Dreams - 0 min walk
  • Gaviota Azul Beach - 1 min walk
  • Forum Beach - 6 min walk
  • Cancun Convention Center - 6 min walk
  • Forum By The Sea Mall - 8 min walk
  • Caracol Beach - 8 min walk
  • Plaza Caracol Mall - 11 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive
  • Free self parking
  • Free valet parking

Recent reviews

Exceptional 9.6 From 271 reviews

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive - Cancun
Exceptional10.0
Amazing stay
We had an amazing time at Hyatt ziva! We stayed at the turquoise suites.
Mandrell, us4 night trip with friends

See all reviews

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive - Cancun

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