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1 room, 2 adults

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive - Cancun

5-star5 stars
Blvd. Kukulcan, Manzana 51, Lote. 7Hotel Zone, CancunQROO77500Mexico

Cancun beachfront resort with 8 restaurants, spa
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
  • Our stay at the Turquize tower-Hyatt Ziva was amazing. Friendly staff, delicious food,…Dec 4, 2018
  • Amazing, friendly staff great facilities great location Sep 18, 2018
384See all 384 reviews
From 6,956 reviewsTripAdvisor Traveller Rating

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive - Cancun

More Info: 6823 2342

from S$807
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What’s around Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive - Cancun


  • In Hotel Zone
  • Delphinus Dreams - 1 min walk
  • Caracol Beach - 1 min walk
  • Gaviota Azul Beach - 1 min walk
  • Forum Beach - 3 min walk
  • Forum By The Sea Mall - 8 min walk
  • Chac Mool Beach - 11 min walk
  • Plaza Caracol Mall - 11 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive
  • Free self parking
  • Free valet parking

At a glance

Key facts


  • 160 rooms


  • Check-in time 3 PM-midnight
  • Check-out time is noon
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free valet parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included
* See small print for additional details or extra charges

At the property

Food and drink
  • 8 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Parasailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Beach umbrellas
  • Pool umbrellas
  • Beach towels
Working away
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Private spa tub
  • Furnished balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch flat-screen TV
  • Digital TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Activities and facilities/equipment
All non-motorized water sports are included.


  • Aerobics
  • Cooking
  • Pilates

  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Premium food items
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours


Zen Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.


Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Bastille - Adults only - This fine-dining restaurant specializes in French cuisine and serves dinner only.

Punta Vista - This bar is located by the pool and specializes in international cuisine.

The Moongate - This restaurant specializes in Asian cuisine and serves dinner only.

Tradewinds - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive - Cancun’s small print

Also known as

  • Turquoize Hyatt Ziva Cancun Resort
  • Turquoize Hyatt Ziva Resort
  • Turquoize Hyatt Ziva Cancun
  • Turquoize Hyatt Ziva


Guests under 17 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.6 From 384 reviews

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive - Cancun
Worth Every Penny
Absolutely amazing! Definitely worth spending the extra money and enjoying an amazing resort. I won’t stay anywhere else in Cancun from now on
A Traveller, us1 night trip
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive - Cancun
Perfect place, perfect service, perfect location. No words need!!!
Mor, il3 night trip

See all reviews

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive - Cancun

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