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Heeren Straits Hotel

3.0 star property
Family-friendly hotel with restaurant, near Jonker Street Night Market

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Heeren Straits Hotel

Photo gallery for Heeren Straits Hotel

Premium bedding, in-room safe, laptop workspace, rollaway beds
Interior
Front of property
International cuisine
Premium bedding, in-room safe, laptop workspace, rollaway beds

Overview of Heeren Straits Hotel

8.8

Fabulous

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Child-friendly activities
  • Laundry facilities
  • Restaurant
Map
155 Jalan Tun Tan Cheng Lock, Malacca City, 75200
Main amenities
  • Daily housekeeping
  • Restaurants
  • Fitness centre
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/games room
  • Library
  • Front desk safe
For families
  • Children stay free
  • Playground on site
  • Rollaway/extra beds
  • Private bathroom
  • Separate sitting area
  • Television

Room options

View all photos for Superior Room

View from room

Superior Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa 8M (100m from hotel)

Premium bedding, in-room safe, laptop workspace, rollaway beds

Villa 8M (100m from hotel)

  • City view
  • Sleeps 8
  • 3 King Beds and 1 Single Bunk Bed

View all photos for Silk Suite

View from room

Silk Suite

  • 60 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Super Deluxe Room

Premium bedding, in-room safe, laptop workspace, rollaway beds

Super Deluxe Room

  • 38 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

View from room

Deluxe Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room (No Window)

Premium bedding, in-room safe, laptop workspace, rollaway beds

Junior Room (No Window)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room

Premium bedding, in-room safe, laptop workspace, rollaway beds

Grand Deluxe Room

  • 42 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Vista Room

Premium bedding, in-room safe, laptop workspace, rollaway beds

Vista Room

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Taman Kota Laksamana
  • Jonker Street Night Market - 1 min walk
  • Dataran Pahlawan Melaka Megamall - 13 min walk
  • Mahkota Parade Shopping Mall - 4 min drive
  • A Famosa - 4 min drive
  • Malacca Zoo - 12 min drive

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • Asam Pedas Claypot - 4 min walk
  • Restoran Anak Nyonya - 3 min walk
  • 王老爹 Old Days Shop - 4 min walk
  • Poh Piah Lwee - 1 min walk
  • Restoran Asam Pedas Pokok Besar - 4 min walk

About this property

Heeren Straits Hotel

Heeren Straits Hotel features an airport shuttle, and puts you 0.1 mi (0.1 km) from Jonker Street Night Market and 0.7 mi (1.1 km) from Dataran Pahlawan Melaka Megamall. Guests can visit the fitness centre for a workout or grab a bite to eat at Heeren Straits, which serves international cuisine and is open for breakfast.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop

Travelling with children

  • Children stay for free (see details)
  • Playground

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fitness centre
  • Arcade/games room

Accessibility

  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Dressing gowns and slippers

Sleep well

  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Heeren Straits – This café specialises in international cuisine and only serves breakfast.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for an additional charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Heeren Hotel Melaka
Heeren House Hotel Melaka
Heeren Straits Hotel Melaka
Heeren Straits Melaka
Heeren Straits
Heeren Straits Hotel Hotel
Heeren Straits Hotel Malacca City
Heeren Straits Hotel Hotel Malacca City

Frequently asked questions

Does Heeren Straits Hotel offer free cancellation for a full refund?
Yes, Heeren Straits Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Heeren Straits Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Heeren Straits Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Heeren Straits Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Heeren Straits Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Heeren Straits Hotel?
You can check in from 3 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Heeren Straits Hotel and nearby?
Heeren Straits Hotel has a fitness centre and an arcade, as well as a garden.
Are there restaurants at or near Heeren Straits Hotel?
Yes, Heeren Straits offers international cuisine.
What's the area around Heeren Straits Hotel like?
Heeren Straits Hotel is a short 1-minute walk from Jonker Street Night Market and 9 minutes' walk from Malacca River.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Sung Beng, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Goh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I like: cleanliness, the Superior King room can accommodate for 4 pax. It's a great idea for family with kids but might not be good for elderly since the bedroom is at the upstairs. The design gives the feeling of relax, comfort.. I don't like: the ground floor is quiet and should make the atmosphere more lively. However the main hotel "Heeren Palm Suite" at the opposite is a good one... it's a good experience staying in a Baba-Nyonya hotel in Melaka! What do you think having a cup of coffee in a Baba-Nyonya hotel?
Tang, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Property is clean and well kept. Beautiful building/rooms with a mix of old charm and modern touch. Lovely staff.
Janey, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Chrisleen Lee, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Pleasant stay and great customer service
One of our favourite stays in Malacca. The service staff are excellent and go all the way to help. However, they had to shuttle between Heereen Palm Suites and Heereen Straits Hotel. Breakfast was a decent spread of local food and we loved the handmade epok epok with lots of fillings (and feelings). Great location but a nightmare getting Grab into and out of the area during the long holiday weekend, otherwise it should be fine. Overall, a pleasant stay for a family of 4.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great..got an upgrade for my birthday
Chrisleen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

lovely stay
A lovely stay in a great location!
Rebecca, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Front desk staff are friendly and helpful especially Yana, she provide detail information abt the hotel and things to take note and SOP at Jonker Street night market
Kathy, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Close to main attractions of Malacca
Great access to Jonkers walk and a short walk over the bridge to Heritage sites of Malacca. You will find lots of shopping opportunities not to mention numerous places to eat all within easy walking distance. Staff are friendly and helpful. Great base for a Malacca visit
Alice, 2-night trip
Verified Hotels.com guest review