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Avenue Suites Hotel

Photo gallery for Avenue Suites Hotel

Hypo-allergenic bedding, in-room safe, desk, soundproofing
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Hypo-allergenic bedding, in-room safe, desk, soundproofing

Overview of Avenue Suites Hotel

Avenue Suites Hotel

3.5 star property
3.5-star hotel in Bacolod with spa and outdoor pool

7.2/10 Good

226 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Laundry facilities
  • Spa
Map
12th and Lacson Street, Bacolod, 6100
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Room service
  • Massage/treatment rooms
  • Conference center
  • Airport shuttle
  • Area shuttle
  • Terrace
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • Heart of Bacolod

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 30 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Calea - 2 min walk
  • Chowking - 3 min walk
  • Diotay's Eatery - 4 min walk
  • Bar 21 - 6 min walk
  • Kristin's Steakhouse - 6 min walk

About this property

Avenue Suites Hotel

Avenue Suites Hotel offers an airport shuttle (available 24 hours) for PHP 500 per person one way. You can visit the spa to indulge in massages, facials, or mani/pedis, and Filipino cuisine is served at Studio Café, which is open for breakfast, lunch, and dinner. Other highlights include an outdoor pool, a bar/lounge, and a children's pool. Fellow travelers like the pool and helpful staff.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 63 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • Filipino

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Bacolod Spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Studio Café - This restaurant specializes in Filipino cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Breakfast is offered for an extra charge of PHP 250 for adults and PHP 250 for children (approximately)
  • Airport shuttle service is offered for an extra charge of PHP 500 per person (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for PHP 800.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

This property accepts credit cards and cash.

Also known as

Avenue Suites Hotel Bacolod
Avenue Suites Bacolod
Avenue Suites Hotel Spa
Avenue Suites Hotel Hotel
Avenue Suites Hotel Bacolod
Avenue Suites Hotel Hotel Bacolod

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Avenue Suites Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Avenue Suites Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Avenue Suites Hotel?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Avenue Suites Hotel?
Yes, an airport shuttle is available. The charge is PHP 500 per person one way.
What are the check-in and check-out times at Avenue Suites Hotel?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at Avenue Suites Hotel and nearby?
Avenue Suites Hotel has a spa and an outdoor pool, as well as a garden.
Are there restaurants at or near Avenue Suites Hotel?
Yes, Studio Café offers alfresco dining and Filipino cuisine. Nearby restaurants include Diotay's Eatery (4-min walk), Bar 21 (6-min walk), and Kristin's Steakhouse (6-min walk).
What's the area around Avenue Suites Hotel like?
Avenue Suites Hotel is in the heart of Bacolod, a short 14-minute walk from Bredco Port Terminal and 16 minutes' walk from San Sebastian Cathedral. Travelers say this hotel is in a good location.

Overall score and ratings

7.2

Good

7.5/10

Cleanliness

7.5/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.7/10

Eco-friendliness

6/10 Good

Room was noisy, little amenities, slow hot water shower for bathroom use, slow bathroom water drain
Luis, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Dirty nasty hotel. Broken everything, bugs etc and they won’t let you check out early
Anthony, 20-night family trip
Verified Expedia guest review

8/10 Very good

Maria Cecilia, 1-night family trip
Verified Expedia guest review

4/10 Fair

Lori, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Fair
Value for money, great location! Other amenities come with a price tag!
Sandra Teresi, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Could be improved!
Check in was disappointingly long despite having called the hotel an hour before arrival!
Sandra Teresi, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Albeit having booked an expensive executive with 2 full double beds, they charged another 800 for my kid (8years),despite of advertising everywhere that they do not charge for kids with parents. Then when using the in-house pool (advertised also as free) they charge again for using it. When they tried to charge me 50 peso for a third towel for the already charged kid, I protested loudly and the room service attendant just gave it free. This is the worst money trap I experienced in over 40 years extensive hotel travel and spoiled the entire stay. On my rightful intervention of all those hidden charges they just have blank faces and a standard "sorry, but it's policy" at the reception, a manager was not available.
Guenther, 1-night family trip
Verified Expedia guest review

8/10 Very good

Overall, I had a great experience with the (AS); staff was incredibly helpful and a big shout out to Kyle for all your assistance. I appreciate you. Thank you!
HASSAH, 6-night family trip
Verified Expedia guest review

2/10 Poor

Jules, 3-night trip
Verified Expedia guest review

4/10 Fair

Very disappointing...
I booked this hotel for 2 nights in order to go to Philippines Bureau of Immigration for a visa renewal. The B.I. offices are less than a 5 minute (easy) walk from the hotel, which along with numerous restaurants and several convenience stores, as well as close proximity to Ayala Mall make it nearly an ideal location. Unfortunately location is about all this property has going for it. On checking in I was told that my room had been booked through Expedia, though I had booked it through Hotels.com. The result was a downgraded room and not the Superior Deluxe room I had paid for. Any amenities (breakfast, pool use, etc.) would come at a surcharge (i.e., pool use = 2.50PHP/5.00USD per person, per day). The staff member checking me in either didn't know why this change in booking had occurred or wouldn't tell me. She was completely indifferent, other than specifically quoting me the add-on charges. The room itself was a bit "rough" and could definitely have used a facelift, or at least a coat of paint and a good scrubbing. The bathroom shower stall had glass doors but the bottom third of the panels were so coated in soap scum that they were opaque. Grime, soap scum and rust all around the base of the shower. The second day of our stay the single elevator failed, so it was 5 flights of stairs to get to the room. Management does not seem to be very involved in what is happening at this hotel. Very disappointing. Poor value for the amount charged. Will not rebook here
Jeffrey, 2-night trip
Verified Hotels.com guest review