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Holiday Inn & Suites Dubai Festival City, an IHG Hotel

Photo gallery for Holiday Inn & Suites Dubai Festival City, an IHG Hotel

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout curtains

Overview of Holiday Inn & Suites Dubai Festival City, an IHG Hotel

Holiday Inn & Suites Dubai Festival City, an IHG Hotel

4.0 star property
4-star hotel with outdoor pool, near Dubai Festival City Mall

9.0/10 Superb

258 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is S$124
Price available on 15/12/2022
Map
Gateway Avenue, Festival City, Dubai
Main amenities
  • Daily housekeeping
  • Restaurants and pool bar
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business centre
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower

Room options

About this area

What's nearby

  • In Dubai Festival City
  • Dubai Creek - 15 min walk
  • Dubai Festival City Mall - 4 min drive
  • City Centre Deira - 7 min drive
  • Gold Souk - 21 min drive
  • BurJuman Mall - 15 min drive
  • Dubai World Trade Centre - 14 min drive
  • Dubai Fountain - 14 min drive
  • Dubai Aquarium & Underwater Zoo - 14 min drive
  • Dubai Mall - 16 min drive
  • Burj Khalifa - 17 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 10 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 29 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 48 min drive

Restaurants

  • IKEA Dubai - 5 min walk
  • Al Fanar Restaurant & Cafe - 10 min walk
  • Hard Rock Cafe - 13 min walk
  • Eataly - 15 min walk
  • P.F. Chang's - 17 min walk

About this property

Holiday Inn & Suites Dubai Festival City, an IHG Hotel

Only 3.6 mi (5.7 km) from the airport, Holiday Inn & Suites Dubai Festival City, an IHG Hotel puts you within a 15-minute drive of Dubai World Trade Centre and Dubai Aquarium & Underwater Zoo. Guests can indulge in massages and enjoy international cuisine at Sirocco, which is open for breakfast, lunch and dinner. Other features of this upmarket hotel include an outdoor pool, a poolside bar and a 24-hour fitness centre. Fellow travellers love the helpful staff and airport proximity.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Russian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 496 rooms

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Children's menu

What to do

  • Shopping

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Hindi
  • Russian
  • Spanish
  • Turkish

Room amenities

Be entertained

  • 47-inch Smart TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Sirocco – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Joe's Backyard Grill – This bistro specialises in American cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Zeste Cafe – This café specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Happy hour is offered. Open daily.
Z Garden – This café specialises in international cuisine and only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 75 per person (approximately)

Children & extra beds

  • Rollaway beds are available for an additional charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Holiday Inn Dubai Festival City Hotel
Holiday Inn Festival City Hotel
Holiday Inn Festival City

Frequently asked questions

Does Holiday Inn & Suites Dubai Festival City, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn & Suites Dubai Festival City, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn & Suites Dubai Festival City, an IHG Hotel?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Dubai Festival City, an IHG Hotel on 15 December 2022 start from S$124, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn & Suites Dubai Festival City, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn & Suites Dubai Festival City, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Holiday Inn & Suites Dubai Festival City, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn & Suites Dubai Festival City, an IHG Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Holiday Inn & Suites Dubai Festival City, an IHG Hotel?
You can check in from 3 PM - anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Holiday Inn & Suites Dubai Festival City, an IHG Hotel and nearby?
Holiday Inn & Suites Dubai Festival City, an IHG Hotel has an outdoor pool and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near Holiday Inn & Suites Dubai Festival City, an IHG Hotel?
Yes, Sirocco offers al fresco dining and international cuisine. Nearby restaurants include IKEA Dubai (5-min walk), Al Fanar Restaurant & Cafe (10-min walk) and Hard Rock Cafe (13-min walk).
What's the area around Holiday Inn & Suites Dubai Festival City, an IHG Hotel like?
Holiday Inn & Suites Dubai Festival City, an IHG Hotel is in Dubai Festival City, a short 15-minute walk from Dubai Creek and 11 minutes' walk from Dubai Festival City Mall. Travellers give top marks for the hotel's prime location.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

Mansa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

my stay was excellent as always. holiday inn DFC has always been the hotel of our choice. this is probably the 8th time in 2 years we have stayed there. One thing i would like to mention is, for regular client and a gold elite IHG member the least they could do is include breakfast, since i was alone this time. i did request the same but was declined. this was disappointing, especially for loyal client as me.
Farid, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Good hotel for stopover in Dubai
Clean and comfortable hotel. Good location for a stopover as it is close to the airport. Easy access to the mall which was very helpful. Would stay here again when on transit in Dubai.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good stay
Thanks to philip my check in was a breeze.. nice stay Liked the check in and check out Dine in is good and fast Location is very good Improvement points: Hallway smell like humidity i think because of the ac Better soundproof in the room will deliver better experiences
Hind, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was our 7th time staying there... and as always, its excellent.
Farid, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very professional performence. Helpful team.
Hussein, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel excellent location helpful staff
SALEM, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Pleasant hotel
It was a great stay but it would have been better if free breakfast was also available with room rent . Menu for room service is expensive. Free car parking is a bonus.
JACOB, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Asmaa, 4-night trip
Verified Expedia guest review