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Hotel Aifa

Photo gallery for Hotel Aifa

Check-in/check-out kiosk
Exterior
Junior Suite | Minibar, in-room safe, desk, iron/ironing board
Daily buffet breakfast (MYR 22 per person)
Check-in/check-out kiosk

Overview of Hotel Aifa

Hotel Aifa

3.0 star property
3-star hotel in Labuan with restaurant and bar/lounge
8.0 out of 10 Very good
8.0/10 Very good

127 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities
Map
U0217, Jalan Tun Mustapha, Labuan, Wilayah Persekutuan Labuan, 87007
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Meeting room
  • Luggage storage
For families
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Minibar
  • Dressing gowns

Room options

About this area

Getting around

  • Labuan (LBU) - 4 min drive

Restaurants

  • H & B Coffee Shop - 2 min walk
  • Sedap Cake & Hot Bread House - 6 min walk
  • KFC - 4 min walk
  • Restoran Seri Malindo - 4 min walk
  • Island Garden Food Centre & Cafe - 2 min walk
Map

About this property

Hotel Aifa

A great choice for a stay in Labuan, Hotel Aifa is only 1.7 mi (2.8 km) from the airport. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Lido, which serves international cuisine and is open for breakfast, lunch and dinner. The helpful staff and location get good marks from fellow travellers.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), COVID-19 Guidelines (WHO) and CovidClean (Safehotels - global expert)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 139 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (MYR 0.50 per day)
  • On-site parking includes off-street options

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 42-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Freshen up

  • Free toiletries

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Lido – This café specialises in international cuisine and serves breakfast, lunch and dinner.
Star – On-site bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 22 for adults and MYR 14 for children

Children & extra beds

  • Rollaway beds are available for MYR 55.0 per night

Parking

  • Self-parking costs MYR 0.50 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (WHO)
  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (CDC)

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Aifa Labuan
Aifa Labuan
Hotel Aifa Labuan Island/Labuan Town
Hotel Aifa Hotel
Hotel Aifa Labuan
Hotel Aifa Hotel Labuan

Frequently asked questions

Does Hotel Aifa offer free cancellation for a full refund?
Yes, Hotel Aifa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Aifa?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Aifa?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Aifa?
Yes. Self-parking costs MYR 0.50 per day.
What are the check-in and check-out times at Hotel Aifa?
You can check in from 2 PM - midnight. Check-out time is noon.
Are there restaurants at or near Hotel Aifa?
Yes, Lido offers international cuisine.
What's the area around Hotel Aifa like?
Hotel Aifa is a short 10-minute walk from Financial Park and 10 minutes' walk from An'Nur Jamek Mosque. Travellers say that this hotel is in a good location.

Reviews

8.0

Very good

8.1/10

Cleanliness

8.1/10

Staff & service

8.1/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Anil Chandru, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Room was rather dated but comfortable. The original room we got had a faulty aircon. Initially they suggested we wait for them to fix the aircon (possibly no gas, they weren't sure either) at 10.30pm. We requested a new room as it's late and we wanted to shower and sleep. Luckily this was granted. As with all our other stays at this hotel, it is comfortable. Bring your own blanket if you are travelling with a child and they are sleeping on the sofa. They'll charge for the blanket, we brought ours this time round. Breakfast-wise this time we didn't eat there. But from our other times at this hotel, the breakfast is very basic and will get you to lunchtime.
Felicia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

great hotel and location
azlan shah, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Verified Expedia guest review

4/10 Fair

Got a room that has a smell in it. Bedsheet was not changed and still with stains of blood only discovered on my last day. Can find long hair remaining from donno who. Was disgusted at the end of the day.
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

ROSMADI, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kee joon, 1-night trip
Verified Hotels.com guest review

6/10 Good

I think the hotel is good, just that the upkeep still need more effort. The breakfast is not good though.
Khin Choy, 2-night business trip
Verified Expedia guest review

8/10 Very good

Nice hotel, big clean room, friendly and helpful staffs and great location in the centre of town.
ANUAR, 2-night trip with friends
Verified Expedia guest review