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Shangri-La Hambantota

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3 restaurants, breakfast, lunch and dinner served, international cuisine
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers

Overview of Shangri-La Hambantota

Shangri-La Hambantota

5.0 star property
Beachfront resort in Hambantota with golf course, spa

8.6/10 Fabulous

81 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is S$245
Price available on 07/01/2023
Map
Sittrakala Estate, Chithragala, Ambalantota, Hambantota, 82100
Main amenities
  • Daily housekeeping
  • Golf course
  • On the beach
  • 3 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • 24-hour health club
  • Sauna
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • Owindi Restaurant - 14 min walk
  • Ruhunu Resort - 7 min drive
  • Sanjaya - 9 min drive
  • Nonagama Village - 11 min drive
  • Village - 11 min drive

About this property

Shangri-La Hambantota

At Shangri-La Hambantota, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and Ayurvedic treatments. Bojun Hala, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include 2 poolside bars, a golf course and a free kid's club. The pool and helpful staff get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, French, German, Hindi, Malay, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 274 units

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Golf lessons
  • Mini golf
  • Hiking/biking trails
  • Shopping
  • Pool table
  • Safari nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour health club
  • 18 holes of golf
  • 3 outdoor pools
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Hindi
  • Malay
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

CHI, The Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Bojun Hala – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Sera – This restaurant specialises in regional cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: USD 200.00
  • New Year's Eve (31 December) gala dinner per child: USD 100.00 (from 6 to 11 years old)

Optional extras

  • English breakfast is offered for an extra charge of USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses solar energy, plus a grey water recycling system.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri Hambantota Resort
Shangri Hambantota
Shangri-La's Hambantota Golf Resort
Shangri-La's Golf Resort
Shangri-La's Hambantota Golf
Shangri-La's Golf
Shangri La Hambantota Resort Spa
Shangri La Hambantota Resort
Shangri La's Hambantota
Shangri-La Hambantota Resort
Shangri-La Hambantota Hambantota
Shangri-La Hambantota Resort Hambantota
Shangri La's Hambantota Golf Resort Spa

Frequently asked questions

Does Shangri-La Hambantota offer free cancellation for a full refund?
Yes, Shangri-La Hambantota does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shangri-La Hambantota?
As of 7 December 2022, prices found for a 1-night stay for 2 adults at Shangri-La Hambantota on 7 January 2023 start from S$245, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shangri-La Hambantota?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Hambantota?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Shangri-La Hambantota?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La Hambantota?
Yes, there's free self and valet parking. Electric car charging is available.
Is an airport shuttle service offered by Shangri-La Hambantota?
Yes, an airport shuttle is available. The charge is USD 100 per vehicle one way.
What are the check-in and check-out times at Shangri-La Hambantota?
You can check in from 2:00 PM - 11:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Shangri-La Hambantota and nearby?
Have fun with on-site activities such as volleyball, cycling and hiking, and practise your swing at the golf course. Additional recreation on-site includes aerobics , volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Shangri-La Hambantota also has 2 poolside bars, 2 bars and a 24-hour health club, as well as a sauna, an arcade and a garden.
Are there restaurants at or near Shangri-La Hambantota?
Yes, there are 3 on-site restaurants, featuring al fresco dining, international cuisine and pool views. Nearby restaurants include Owindi Restaurant (14-min walk), sanjaya (3.1 mi) and Ruhunu Resort (3.2 mi).
Does Shangri-La Hambantota have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Shangri-La Hambantota like?
Shangri-La Hambantota is located a short 1-minute walk from Shangri-La's Golf and Country Club. Travellers say that this resort is in a good location.

Overall score and ratings

8.6

Fabulous

9.2/10

Cleanliness

8.6/10

Staff & service

8.5/10

Amenities

9.0/10

Property conditions & facilities

6.3/10

Eco-friendliness

10/10 Exceptional

Excellent staff who looked after our 18 month old daughter well. Clean and well maintained hotel with links to all main attractions and special services such as helicopter rides.
William, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nesha, 7-night trip
Verified Expedia guest review

2/10 Poor

Like many things from China, appearances can be deceiving. Rooms and the hotel grounds may look 5 star but there are so many things such as quality of service, food, drink and the calibre of staff is distinctly low grade that degrade this place to 2 stars. You are treated as a customer, not a guest. When you enter the hotel grounds you are interrogated and your vehicle is searched by security dogs at the top of the access road to the hotel. There is no valet parking and several more facilities have been removed 'due to covid'. After a 3.5-4 hour drive from the airport you will sweat like pig in the entrance hall as the fans are switched off while you wait for a long time to be checked in. There is no air conditioning in this area. When we enquired as to why there is a delay in check in we were ushered away from the queue without explanation by a rude staff member who struggled to speak english! At check in the staff tried charging me for my hotel stay even though I had paid for it on Expedia 1.5 months earlier and they refused my request to settle bills on checkout. They instead insisted I pay a unexpected surcharge of Rs.30000 (nearly £120) at check in to cover potential extras like room service. Which is utter rubbish. The staff have a poor understanding of English, messed up and delayed our order. The prices are extortionate. Before check out a letter was sent to my room explaining the hotel IT system is unreliable and that they would prefer if I settle any bills the nig
MELVYN, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Worst hotel in sri lanka
I’ve never did any review before, but this hotel made me do one. I booked for two nights for my honeymoon trip in shangri-la Hambantota because it looked amazing in the pictures. I sent them an email informing them that we want something special since we are honeymooners. First when we arrived, the lobby and rooms looked so old although the hotel is 3 years old. What we disliked the most is that everything is paid on the property(any activity) even we asked for golf car tour to see the hotel around since it is huge, they asked for money. The only “special” thing they did for us is throwing some flowers on our bed as “honeymoon decoration”. Their food is below average. The cherry on top was a lizard on the bed before sleep and we couldn’t sleep comfortably. At 8:00 am the cleaning person knocked on the door many times and entered while we were still asleep. I woke up at 8:30 called another hotel and checked out directly. They did nothing about it they were only waiting me to settle the 4$ remaining from the balance😂. Never visit this hotel it is the worst..
Mohamad, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome! Great food! Great people!
Danielle, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Lovely hotel but I had cash stolen from my room
I enjoyed my stay a lot in this hotel during the Covid-19 lockdown BUT I had $900 stolen from my purse during the stay. The hotel did carry out an investigation but hey couldn't find the culprit. I would recommend keeping your valuable extra safe when staying in this hotel. This is not what I expected in a 5* hotel but I was a lone female traveller staying in a very empty hotel (less than 10% occupancy) and didn't realise that I would possibly be more susceptible to these types of crimes. Overall the restaurants, rooms and pools are very nice. The downsides are that sea is not suitable for swimming in and the airport is about 4-5 hours drive away.
3-night trip
Verified Hotels.com guest review

6/10 Good

Shangri-La Twilight
For a resort of the caliber of Shangri-La the service was more like a business hotel where you have to carry your language into the hotel and where the attendant left you after a lift without coming to the room to explain everything. The food was no where near the status of other hotels in the same category. The concierge was not very inclined to help.
Yoko, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful staff and service- very accommodating. Beautiful beach and pools.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was an amzing stay at Shangri-La Hambantota resort.
Manish, 3-night trip
Verified Hotels.com guest review

8/10 Very good

a great family stay, but very expensive
Travelled with my family, including parents and four year old daughter. Check-in service was excellent. I really appreciated their extra effort to find two rooms next to each other. My daughter loved the pool, water slides and separate kids buffet. The in resort prices are very, very high. I would only come again or recommend to family and friends if they are on a generously priced full-board package.
C N, 4-night family trip
Verified Hotels.com guest review