10/10 Exceptional
26 September 2023
Richard
Richard, 2-night trip
Verified Hotels.com guest review
Lancaster Bangkok
Luxury hotel with spa, near Terminal 21 Shopping Mall
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Lancaster Bangkok
Photo gallery for Lancaster Bangkok
Overview of Lancaster Bangkok
9.4 out of 10 Exceptional
9.4/10 Exceptional
Property highlights
- Pool
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
1777 New Phetchaburi Road, Bangkok, 10310
Main amenities
- Daily housekeeping
- Restaurants and bar/lounge
- Full-service spa
- Outdoor pool
- Breakfast available
- Free area shuttle
- Free train station pick-up
- Free train station drop-off
- 24-hour fitness centre
- Sauna
- Steam room
- Children's pool
For families
- Children stay free
- Free cots/infant beds
- Children's pool
- Private bathroom
- Separate bath and shower
- Television
Room options
View all photos for Premium Suite
Premium Suite
View all photos for Premium Apartment
Premium Apartment
View all photos for Executive Suite
Executive Suite
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
View all photos for Executive Apartment
Executive Apartment
View all photos for Family Room, 2 Bedrooms
Family Room, 2 Bedrooms
View all photos for Deluxe Room, 2 Single Beds
Deluxe Room, 2 Single Beds
About this area
What's nearby
- In Huai Khwang
- Bumrungrad Hospital - 24 min walk
- Soi Cowboy - 24 min walk
- Terminal 21 Shopping Mall - 25 min walk
- Nana Square - 27 min walk
- Queen Sirikit National Convention Center - 39 min walk
- Pratunam Market - 41 min walk
- Platinum Fashion Mall - 41 min walk
- Bangkok Hospital - 3 min drive
- EmQuartier - 3 min drive
- Emporium - 3 min drive
Getting around
Restaurants
- Haidilao - 19 min walk
- Benihana - 6 min walk
- Charcoal Tandoor Grill & Mixology - 20 min walk
- ร่มไทร ก๋วยจั๊บน้ำข้น - 5 min walk
- Above Eleven - 20 min walk
About this property
Lancaster Bangkok
Languages
English, Thai
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
At a glance
Hotel size
- 231 rooms
- Arranged over 18 floors
Arriving/Leaving
- Check-in time from 2:00 PM until anytime
- Minimum check-in age – 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
- Electric vehicle charging point on site
Transfers
- Airport shuttle on request (available 24 hours a day)*
- Free train station shuttle
Off-site
- Free area shuttle within 500 metres
Other information
- Designated smoking areas
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
- Restaurant
- Bar/lounge
- Poolside bar
- Coffee/tea in a common area
- 24-hour room service
- Snack bar/deli
- Water dispenser
Travelling with children
- Children stay for free (see details)
- Children's pool
- Free local shuttle
- Children's menu
What to do
- Fitness classes
- Yoga classes
Working away
- Business centre
- 5 meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in reception
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Pool loungers
Facilities
- 1 building/tower
- Built in 2016
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- 24-hour fitness centre
- An outdoor pool
- Bike parking
- Full-service spa
- Sauna
- Massage/treatment rooms
- Steam room
- At least 80% of food locally sourced
- At least 80% organic food
- Vegan dining options
- Vegetarian dining options
- Annual offsets purchased for at least 10% of carbon footprint
- Humane treatment of captive wild animals
- Locally owned and organised tours and activities
- Local artist showcase
- At least 10% of profits reinvested in community and sustainability
- Local culture and ecosystem education
- 100% renewable energy
- Double-glazed windows
- At least 80% of lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- Lockers available
Accessibility
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible path of travel
Room amenities
Be entertained
- IPod docking station
- 49-inch flat-screen TV
- Cable TV channels
Home comfort
- Air conditioning
- Minibar
- Electric kettle
- Dressing gowns and slippers
- Iron/ironing board
Sleep well
- Blackout curtains
- Soundproofed rooms
- Turndown service
- Free cot/infant bed
- Bed sheets provided
Freshen up
- Private bathroom
- Deep-soaking bath
- Separate bath and shower
- Rainfall shower heads
- Designer toiletries
- Hairdryer
- Towels
- Toothbrush and toothpaste
- Toilet paper
Stay connected
- Desk
- Free newspapers
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Energy-saving switches
- LED light bulbs
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 10 treatment rooms. Services include Swedish massages, Thai massages, facials and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
Siam Braserie – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately THB 650 for adults and THB 365 for children
- Airport shuttle service is offered for an extra charge of THB 1800 per vehicle (one-way)
Children & extra beds
- Rollaway beds are available for THB 1295.0 per night
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Contactless check-in and contactless check-out are available.
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Lancaster Bangkok Hotel
Frequently asked questions
Reviews
9.4
Exceptional
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
22 September 2023
Always excellent and great staff
Ross
Ross, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2023
Great hotel in a safe neighborhood
Maura
Maura, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 August 2023
yawo
yawo, 9-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 August 2023
Amazing Stay!
Mitzy
Mitzy, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 August 2023
yawo
yawo, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 August 2023
Saleh
Saleh, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 August 2023
Wenhao
Wenhao, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 August 2023
Mohammad Rassoul
Mohammad Rassoul, 4-night trip
Verified Hotels.com guest review
8/10 Very good
31 July 2023
Jason
Jason, 3-night family trip
Verified Hotels.com guest review