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Hotel Jelai Raub

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Twin Sharing Room | Desk, iron/ironing board, free WiFi
Twin Sharing Room | Desk, iron/ironing board, free WiFi
Family Room | Desk, iron/ironing board, free WiFi
Deluxe Room | Desk, iron/ironing board, free WiFi
Twin Sharing Room | Desk, iron/ironing board, free WiFi

Overview of Hotel Jelai Raub

Hotel Jelai Raub

2.5 star property
No-frills hotel in Raub

6.4/10 Good

17 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
Map
35 & 36, Jalan Tan Tiong, Raub, Pahang, 27600
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Meeting room
  • Concierge services
  • Luggage storage
  • Newspapers in lobby (surcharge)
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Free toiletries

Room options

About this area

Restaurants

  • Old Town White Coffee - 6 min walk
  • East Coast Coffee House - 3 min walk
  • Tong Nam Bee - 5 min walk
  • Tapak Lepak - 6 min walk
  • The Railway cafe - 8 min walk

About this property

Hotel Jelai Raub

When visiting Raub, Hotel Jelai Raub is a great choice to consider.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Property amenities

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Accessibility

  • Wheelchair-accessible parking

Languages

  • English
  • Malay

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Refundable deposits

  • Deposit: MYR 20.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher and window guards on site.</p> <p>This property accepts credit cards.</p>

Also known as

Hotel Jelai
Jelai Raub
Jelai
Hotel Jelai Raub Raub
Hotel Jelai Raub Hotel
Hotel Jelai Raub Hotel Raub

Frequently asked questions

Does Hotel Jelai Raub offer free cancellation for a full refund?
Yes, Hotel Jelai Raub does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Jelai Raub?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Jelai Raub?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Jelai Raub?
You can check in starting at 3 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What's the area around Hotel Jelai Raub like?
Hotel Jelai Raub is located a short 9-minute walk from Raub Square.

Reviews

6.4

Good

6.4/10

Cleanliness

6.8/10

Staff & service

6.5/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

Peik Yee, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Siti Eaishah, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review

10/10 Exceptional

Noni, 1-night trip
Verified Expedia guest review

4/10 Fair

Bad room conditions
The room floor not clean. Bed cover very ugly with yellow colour spotted & bath towel is look very old. Won’t go back again!
Verified Hotels.com guest review

4/10 Fair

A very Malaysian hotel
The Malaysians love this hotel, and as budget hotels go, by Malaysian standards, it's OK. But for visitors to the country they are likely to find that the standards are not quite up to an acceptable standard. It's kind of clean, but the bedding was stained and the room was only made up on one of the three days of my stay. It also has paper-thin walls, so every last conversation or sound from the adjacent rooms can be heard. And I awoke one morning to find the power had been turned off to my room and the Wi-Fi password changed. No-one seemed to know why either had occurred and I received no kind of apology. Breakfast is strictly Malaysian - nasi lemak or bee hoon wrapped in brown paper or bread and margarine with jam, which can be toasted. Decent coffee, if you don't mind it with condensed milk. So, you gets what you pays for, and you don't pay a lot. But tourists visiting Malaysia are probably going to want to pay a little more and get a slightly better service.
Verified Expedia guest review

6/10 Good

im not satisfied the electric will automatically cut off after 12am without any inform.
Verified Hotels.com guest review

8/10 Very good

Nice budjet hotel
Service, breakfast, cleanlines room is good. please add more lowcost room
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

10/10 Exceptional

Quite a nice hotel
I have asked for a non-smoking room. Unfortunately I was given a smoking room since there is an ashtray in the room. What's more the room smells bad. I am or very sure someone or the previous guest has smoke in the room before our check-in
Verified Expedia guest review